Boutique Hotel ZIES in Utrecht

Not what we expected, but in the wrong way:
My dear lover offered me a stay in this hotel for a special occasion which was our couple anniversary. When we arrived we were astonished that they say there was a parking. There was no parking offered by the Hotel as they communicate about it. Parking are extremely expensive and if you park your car on the street near the Hotel, it costs 40€ a day. We had a normal check-in, we had the feeling that the smile of the receptionist was so fake and forced. The restaurant of the Hotel seemed nice so we decided to book a table during the check-in at 12am (on a saturday). So we stay at the hotel and we book a table in their restaurant at 12am to eat at 8:30pm. The room was spacious and nice, the balcony as well, but it is very very very bad poorly soundproofed. The restaurant is just under the balcony and obviously it has some noise. The reason I write my opinion is because of their restaurant. We had booked at 12am for eating at 8:30pm. We arrived at 8:20pm (remember we stay at their hotel). This is scandalous ! We were asked to sit at the window sill in front of the entrance surrounded by the magazines and the plants waiting for a table to be free. All the other people there were nicely sit and there was still empty tables !!! I want you to notice that my companion is Asian and she was the only people of colour in the restaurant. I do not know if it is because of this, probably possible, or maybe because of our young apparences that we were totally not respected. We were staying at their hotel (140€/night), we have booked a table early at noon. I worked in hotels for years and never I would make people sit at a window sill waiting for a free table. Moreover I would offer the drinks (which they didn't do) and more to be sorry. So after our drinks, we had been waiting for 30 min to get our table, we lost patience, paid the drinks and leave. They were acting like clowns saying that they did not understand why we were leaving. The worst of it is at the check-out they did not say sorry again and they let us pay our 2 beers from the mini-bar. So I suggest you not to go there, there a plenty nice hotels in Utrecht city and certainly people who know their work.