Golfstrim Hotel in Kazan

Honestly, the cleanliness of this hotel is not four stars!
Large stains on the carpet in the room. There is dirt everywhere in the bathroom: the curtain is just brown from the deposited water, the grout between the tiles has not rubbed off, you see, never, well, the connecting plinth on the bathroom is in the same style.
They asked to clean up the room, the sheet (the child smeared it with candy) was not changed, the garbage bag was placed in the closet (removed from sight).
The windows are very hard to open. Friends in another room did not close the window to the end.
The TV worked badly, there was heavy "snow" on the screen !!!
The set of brushes, bathrobes, slippers was one or two, that is, it was not checked.
The hair dryer is melted (!), Shocked, so it will be "fun"!
In general, the amazing is near, I have not seen this for a long time!
Four stars only for the large room size and buffet. But in my opinion this is not enough.
There are a lot of hotels with three stars, but the best service.