Hotel Milmari Resort in Kopaonik

spa is dirty and rude! i would never come here again!

Rooms are fine, however, staff is terrible and rude, spa is disgusting and dirty, full with plastic bags and pigeon feathers and poop. If there was 0 rating I would give them even less. Never coming here again.

I want to emphasize that this is a review only for wellness and spa zone, since we were not guests of the hotel, but visitors of the spa center.
This was everything but spa experience. We particularly chose Milmari spa among many other spa offers on Kopaonik; we called the reception to confirm that pool water is really 30 degrees as it was stated. We had our 4 year old kid with us, the water in the pool was cold and there were around 10 older kids jumping in the pool, screaming, without anyone to watch them or warn them this is strictly forbidden. There was no music, no air, no atmosphere whatsoever. Furthermore, in the space between the pool and the saunas, there is sort of a cafe, where three men were sitting drinking and SMOKING for hours… it was so dirty and disgusting… I repeat, this is NOT a separate area, it is right beside the entrance of the pool. Tried not to vomit, father and the kid literally ran away and I, unfortunately, went to the saunas and guess what?! None of them was even close to be hot, maintained and there was no water in the wooden barrel to pour over the stones. I took the barrel poured some water over the stones but the sauna itself wasn’t heated enough. Jesus! I tried two saunas, then gave up, took a shower and left fully shocked and disappointed. Oh yes, going out from the “sauna” I wanted some water as I always drink plenty of water in EVERY SPA I have ever been to, but guess what?!? There is no drinking water available and if you wish you can order a bottle from the restaurant bar upstairs!!! Wet, frozen, naked, going to the bar and then paying extra, and we already paid more than 50€ for the entrance to this horrible place, no thanks!…
If there was a zero rating for this experience, it would still be too much for you. Shame on you hotel Milmari/wellness and spa!!!

Rooms are clean and warm.

The worst place till now.for vacation. The womens who needs to clean are very agressive and they think that they work at FBI, the walls are very tiny and you can hear everything from the room next to you or above you, cannot find no one who is working at the resort after 4 pm and if something happenes you need to.find the way on your own, no parking place dedicated for the guests which are sleeping in this resort.
Overall very bad resort for the money you are paying for.