Pearl Grand By Rathna in Colombo

This hotel is in a great location. The staff are very friendly and pleasant. The room is large and the bed seemed clean.

That is where the positives end, unfortunately.

Upon arrival, very late at night, after a long trip. There were no towels in the room. Too exhausted to rectify, we just went to sleep without a shower.

The hotel has an off smell about it, a bit like wet carpet. The cleanliness is questionable. Some mould. It seems it is not thoroughly cleaned. Frequently.

Our room was not attended to, so we didn't receive fresh water.

If you need to get work done while at the hotel don't book here. The WiFi is intermittent and would only work on my phone, not laptop. Therefore it's not suitable for any online workers.

The toiletries were less than those advertised. Body lotion, shampoo and body wash are all that are provided. There is an ironing board...but no iron. Why?

The hairdryer is one of those models you must continually hold down the button for it to work. It would work for only around 5 minutes and then would shut off and then had to wait 5 minutes for it to cool down to use again

The location is perfect but the rooms are not clean enough. towels are in grey color

Pillow cases with dark spots, Lobby area sofa's very dirty