Schloss Hotel & Spa Pontresina in Pontresina
Rooms and prices
deals
deals
deals
deals
deals
deals
deals
Description
This magnificent hotel occupies a castle Dating from the late nineteenth century, near the resort of St. Moritz. It offers cosy and spacious rooms with wooden furniture. The rooms offer stunning views of the Upper Engadine and the glaciers of the Bernina range. In the Spa of the hotel with views of the Val Roseg provides beauty and massage rooms and an indoor pool. The restaurant serves traditional and modern cuisine. Cross-country skiing trail starts directly from the hotel, and the ski slopes can be reached by Shuttle bus. A great choice for high quality winter recreation for the whole family.
Built: 1900
Renovated: 2007
Located near the resort of St. Moritz, 600 m from the ski lift, 5.5 km from the airport of Samedan, 180 km from Milan Malpensa airport, 93 km from Bergamo airport.
Consists of a 19th-century castle.
The hotel has 140 rooms.
Accepted credit cards: Visa, MasterCard, Maestro, Diners Club, American Express.
Pets are not allowed.
On the hotel territory: Free wifi, ski-storage, bar, restaurant, Parking fee, currency exchange, Luggage storage, Concierge service, Laundry / dry cleaning service, meeting/Banquet facilities, Fax/Photocopying, Elevator
Attractions: skiing, sauna, Solarium, Spa and Wellness centre, massage, hot tub, sauna / Turkish bath, swimming pool, animations, ski school, ski equipment hire on site, ski pass vendor
For children: baby cot (on request)
The distance to ski lift is 9 min.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Sun] 07:30-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are allowed Fee: Contact the property for details
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: JSB, Visa, MasterCard, UnionPay
- Check in time: 15:00. Check out time: 11:00.
Services and facilities
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- All Spaces Non-Smoking (public and private)
- Non-smoking rooms
- Family room
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Toiletries
- Accessibility features
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Breakfast
- Breakfast in the room
- Restaurant
- Free Wi-Fi
- German
- English
- Italian
- French
- Multi-language staff
- Tour assistance
- Hiking
- Sun Deck
- Parking
- Parking nearby
- Swimming pool
- Spa tub
- Indoor Pool
- Event facilities
- Fax and copy machine
- Conference Hall
- Solarium
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Children's playground
- Family/Kid Friendly
- Kids club
- Ski storage
- Ski passes available
- Ski facilities rental
- Ski shuttle
- Skiing
- Ski school
- Pets allowed
Street view
Video: Hotel Schloss Pontresina Family & Spa - Pontresina Hotels, Switzerland
Map
Reviews
The breakfast buffet is delicious and dinner is fine dining a-la-carte menu with fantastic choices. The spa is very nice and the swimming pool is great. Free hotel shuttle to the ski area.
Hotel offered me free room upgrade = thank you for the surprise and generosity !!
I will definitely come back again !!
Staff would drag tables and chairs and cause significant noise in our room below
Made several calls to th
The next day, we went snowboarding and were shocked by how expensive the lift tickets were. While on the slopes, we met other guests who told us about a “Stay & Ski” offer for CHF 47 per day, which must be purchased for the entire length of the hotel stay.
Since we had already spent over CHF 200 on lift tickets, we went to the front desk to ask about this. The staff told us it was impossible that no one had informed us and said we should have read the booklet they gave us at check-in. Later, another staff member admitted they forgot to mention it but still insisted it was our responsibility to read the pamphlet.
When we explained that we would be skiing more days and asked to buy the discounted tickets for the remaining days only, we were told this was not possible and that we must pay for the full stay. Despite explaining the situation again, the response remained the same: there was “nothing they could do” and it was entirely our fault.
The hotel itself is nice, but unfortunately the customer service was very disappointing and lacked flexibility or understanding.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Schloss Hotel & Spa Pontresina
How much does it cost to stay at Schloss Hotel & Spa Pontresina?
The cost of staying in Schloss Hotel & Spa Pontresina depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 247 USD. Enter your dates to see the exact offer prices.
Which room categories are available in the Schloss Hotel & Spa Pontresina?
You can book Standard with Spa Access Double room, Comfort Quadruple room, Superior with Spa Access room, Superior with Spa Access Single room, Superior with Spa Access Double room, Interconnecting with Spa Access room, Executive with SPA Access Suite with panoramic view in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Schloss Hotel & Spa Pontresina?
Check-in at Schloss Hotel & Spa Pontresina is possible from 15:00, check-out is until 11:00.
Does Schloss Hotel & Spa Pontresina have a pool?
Yes, Schloss Hotel & Spa Pontresina has a swimming pool for guests.
Are pets allowed at Schloss Hotel & Spa Pontresina?
Yes, pets are welcome at Schloss Hotel & Spa Pontresina, but we recommend calling ahead to confirm details (e.g., pet size, fees).
What’s the cancellation policy at Schloss Hotel & Spa Pontresina?
The cancellation policy at Schloss Hotel & Spa Pontresina depends on your room type and booking terms.
