Hotel Des Tourelles in Geneva
✅ Many rooms offer spectacular views of the Rhone River and Lake Geneva. ✅ Staff members such as Sabrina and Joseph are repeatedly praised for their helpfulness and friendly service. ✅ The hotel is centrally located, within easy walking distance of the train station, restaurants, and popular attractions. ✅ Rooms are clean, spacious, and equipped with heating and basic amenities including fridge and tea/coffee facilities. ✅ Free public transport passes are provided before arrival, facilitating easy city travel. ❌ Some guests experienced limited reception hours requiring use of door codes which were sometimes difficult to operate. ❌ The hotel does not provide breakfast and lacks air conditioning, with some guests finding bathroom ventilation inadequate. ❌ Noise from nearby nightlife and street traffic was noted due to insufficient soundproofing. ❌ Several guests reported dissatisfaction with the hotel’s refund policies and lack of flexibility in exceptional circumstances. ❌ Rooms and bathrooms are described as small and the physical keys instead of modern keycards are seen as outdated.
Rooms and prices
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Description
Hotel Des Tourelles is a 2-star mid-range hotel in Geneva offering a variety of room types including Standard Single, Double, Triple, Quadruple, Sextuple rooms, and options with balconies or courtyard views. Many rooms provide scenic views of the Rhone River, which guests frequently praise. The hotel maintains a traditional architectural style with clean, spacious rooms equipped with basic amenities such as a fridge, coffee and tea making facilities, and heating. WiFi and luggage storage are available, and pets are allowed. The staff, particularly receptionists like Sabrina and Joseph, receive high marks for friendliness and helpfulness. However, the hotel lacks air conditioning and breakfast service. Some guests note that rooms have limited soundproofing and small bathrooms. Overall, it offers good value for travelers prioritizing location and river views over luxury features.
Location
Located at 2 Bd James-fazy, the hotel is about 5 minutes on foot from Geneva’s main train station and approximately 4 km from Geneva Airport (GVA). It sits near the Rhone River where it leaves Lake Geneva, providing excellent river views from many rooms. Nearby dining options include the Indian restaurant "Кухня" just 27 meters away, Café Huissoud at 215 meters, and Peruvian restaurant "Пачакамак" 266 meters away, all with good ratings. The popular sightseeing spot Lake Geneva Fountain is within walking distance, as are public transport stops offering free transit cards to guests. The nearest beach, Baby Plage, lies 1770 meters from the hotel.
Tips
- Bring your own slippers as the hotel does not provide them.
- Request a fan if you are sensitive to warmth since there is no air conditioning.
- If you plan to arrive outside reception hours, ensure you have the door code and be aware it can sometimes be difficult to use.
- Consider nearby restaurants for breakfast since the hotel does not offer it.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Breakfast: Breakfast not provided
- Pets: Pets are allowed Types of pets allowed: dogs
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, AmericanExpress, Visa
- Check in time: 14:00. Check out time: 11:00.
Services and facilities
- Elevator/lift
- Smoke-free property
- Heating
- Newspapers
- Reception desk
- Non-smoking rooms
- Fridge
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Toiletries
- Accessibility features
- Safe-deposit box
- Concierge services
- Luggage storage
- Telephone
- Coffee/tea for guests
- Free Wi-Fi
- Internet
- French
- Multi-language staff
- No parking
- Next to the beach
- Pets allowed (under 5 kg)
The nearest beach is located on the distance of 1770 m. It takes 27 minutes To the beach!
Street view
Video: Hotel des Tourelles, Geneva, Switzerland | Travel With Priyanshi
Map
Reviews
I had to cancel my stay due to a documented medical emergency, including hospital discharge papers and an explicit recommendation for mandatory rest and no travel. Despite this, the hotel refused any refund, partial refund, voucher, or even a simple date change for next year.
I fully understand non-refundable policies, but there is also such a thing as professionalism, flexibility, and humanity. In this case, there was absolutely none.
The communication felt cold and purely bureaucratic, with zero willingness to help a client facing genuine health issues. Very disappointing experience, especially for a hotel in Geneva where one would expect a higher standard of service and hospitality.
I will definitely remember how this situation was handled.
The strategic location and the views across the Rhone river are unbeatable. We stayed on the 3rd floor in room 35. Although a bit small, the room & bathroom were very clean with crisp cotton sheets & duvets. The staff were very helpful and friendly and helped us to get the luggage into the elevator.
Public transport, shops and restaurants are all in easy walking distance. We parked at the nearby Finance Ministry parking garage which has quite reasonable rates.
Can recommend and would definitely stay there again.
I've accidentally left my CHF1300 worth of gold ring in the room. Contacted the hotel manager, Sabrina. She was so helpful to help me find back my gold ring, and eventually help courier the gold ring all the way back to my country Malaysia.
Sabrina , super friendly manager, extremely helpful and integrity.
The view of the room is amazing, location is convenient.
This is wonderful, thank you so much once again Sabrina.
You deserved the best .
Basic hotel for a great price. Our room had a great view of the river. There is a bit of road noise, no A/C, no breakfast and the bathroom is very small. They do email you Geneva transport cards so airport transfers are easy and free.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hotel Des Tourelles
Are pets allowed at Hotel Des Tourelles?
Yes, pets are allowed, specifically dogs.
Does the hotel provide breakfast?
No, breakfast is not provided at Hotel Des Tourelles.
What types of rooms are available at this hotel?
Room types include Run of House, Standard room, Standard Single room, Standard Double room, Standard room with balcony, Standard Single room with courtyard view, Standard Single room with view, Standard Triple room, Standard Quadruple room, and Standard Sextuple room.
How close is Hotel Des Tourelles to the Geneva train station?
The hotel is approximately a 5-minute walk from the Geneva main train station.
Is there air conditioning in the rooms?
No, the hotel does not have air conditioning, but a fan is available upon request.















































