Waldstaetterhof Swiss Quality Hotel in Lucerne
✅ Extremely convenient location near the train station and close to the Chapel Bridge and ferry terminal ✅ Rooms are very clean, spacious, and stylish with comfortable beds and modern décor ✅ Friendly and helpful staff who speak good English and offer efficient check-in service ✅ Breakfast is generally well-regarded, with highlights like truffle scrambled eggs and a good variety ✅ Hotel provides a free Lucerne Visitor Card to guests ❌ Rooms lack air conditioning and mini-fridges, which some guests found inconvenient ❌ Shower water temperature and pressure can fluctuate unexpectedly ❌ Breakfast is standard and some guests suggest eating out for more variety ❌ Strict check-out time of 11 AM with limited extension options ❌ Some guests noted the absence of blackout curtains, affecting sleep quality
Rooms and prices
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Description
Waldstaetterhof Swiss Quality Hotel is a historic establishment in Lucerne, built in 1900 and renovated in 2001. This 3-star hotel offers 99 rooms spread over six floors, including a variety of room types from single rooms with courtyard views to spacious double suites. The hotel is designed for both business and leisure travelers, featuring four meeting rooms and amenities such as free parking, WiFi, a restaurant, and a 24-hour front desk. Guests appreciate the clean, comfortable rooms furnished with modern touches and hardwood or tile floors. Family rooms and facilities for disabled guests are available, and pets are allowed with prior arrangements. The hotel’s atmosphere is described as classic and neat, with attentive staff providing friendly and efficient service.
Location
The hotel is located at Zentralstrasse 4, directly opposite Lucerne’s main train station, just 50 meters away. It is also approximately 63 km from Zurich Airport. The iconic Chapel Bridge and Lake Lucerne’s cruise pier are within a 5-minute walk, making it easy to explore the city and surrounding attractions. Nearby supermarkets and various restaurants, such as Max (150 m) and Memories of Asia (263 m), provide convenient dining options. The Kunstmuseum Luzern art museum is only 216 meters away, offering cultural enrichment a short stroll from the hotel.
Tips
- Confirm at check-in whether your room includes a mini-fridge if you plan to store groceries, as not all rooms have one.
- Expect no air conditioning, so consider requesting a fan if needed.
- Arrive early for breakfast to enjoy the buffet variety and try the truffle scrambled eggs, a guest favorite.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Continental, Gluten-free, Vegetarian Buffet [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] 07:00-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Pets: Pets are allowed Fee: Contact the property for details
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: UnionPay, JSB, MasterCard, Visa
- Check in time: 14:00-21:30. Check out time: 07:00-11:00.
Services and facilities
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Ticket assistance
- Express check-in/check-out
- Television in lobby
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Electric car charging
- Non-smoking rooms
- Room service
- Family room
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Shower
- Accessibility features
- Luggage storage
- Laundry
- Safe-deposit box
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Bottled water
- Free Wi-Fi
- Spanish
- German
- English
- Italian
- French
- Multi-language staff
- Tour assistance
- Hiking
- Parking
- Parking nearby
- Meeting and presentation facilities
- Conference Hall
- Doctor
- First Aid Kit
- Family/Kid Friendly
- Pets allowed
Video: Waldstaetterhof Swiss Quality Hotel, Lucerne, Switzerland
Map
Reviews
The room itself is stylish and modern, everything feels brand new. The front desk staff were also very friendly and welcoming, which made check-in a breeze.
The only downside was the shower — the water temperature kept fluctuating between hot and cold, which wasn't the most pleasant experience. A minor blemish on an otherwise excellent stay.
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Frequently asked questions about Waldstaetterhof Swiss Quality Hotel
How close is Waldstaetterhof Swiss Quality Hotel to Lucerne train station?
The hotel is located just 50 meters from Lucerne's main train station, directly opposite it.
Are pets allowed at the hotel?
Yes, pets are allowed. Please contact the property for details regarding fees and policies.
What types of rooms are available at this hotel?
The hotel offers Single room with courtyard view; Triple room; Double room with courtyard view; Premium Double room; City Single room; City Double room; Double Junior Suite; and Double Suite.
Is breakfast included with the room rate?
Breakfast is not included in the total price and must be paid at the property. It is served as a continental, gluten-free, vegetarian buffet with varying times on weekdays and weekends.
Does the hotel have meeting facilities?
Yes, Waldstaetterhof has four meeting rooms available for business or banquet purposes.
