Where to stay with kids in Khao Lak

This is our second time staying at this hotel. We really like the location, the grounds, the incredibly friendly staff. There are several children's pools for the youngest guests. The room is a bit old, but clean

The beach directly at the hotel is not ideal for swimming, I recommend taking a taxi to Coconut beach - we did that twice and loved it. We also booked a day trip to Similan Islands which I highly recommend

Also, all the staff are friendly and greet you with bright smiles. I'm especially grateful to the reception staff, Manager PHUMI(?) and the female receptionist GHO(?)

Their kindness and support made our vacation even more enjoyable and wonderful. Thanks to the manager who even came to see us off in a taxi. I'd love to visit again if I get the chance

In the evenings they deliver clean towels for the beach to the rooms. We will definitely come back here again!

This place is very suitable for a family vacation. The staff are lovely, provide good service, and take care of every customer. Everyone is smiling and cheerful, especially the receptionist who gives a warm welcome

Outstanding hotel with the best food we have ever enjoyed in a resort and top class sports facilities. Evening entertainment is a little limited but tjat wasnt pur reason for booking.

Great resort with lots of activities and facilities. Staff very friendly and helpful. Was low season so was not busy but still there was lots of activities on offer each day

Went as part of a large group but would be fine for couples or solo travellers as they have events for people travelling alone

Our stay at Robinson the was great. It was the end of our trip with two sets of parents, and the perfect place to wind down and relax on a beautiful beach. The staff was excellent and made us feel immediately welcomed

If I had to find a fault then I would say that the AirCon in dining sitting area was very poor and ineffective. evena after requests it remained hot in side

Excellent for full relaxing time in the resort. Cost of meals for Half or full board is very steep as are the SPA charges

The breakfast offered a wide variety of delicious options, and the restaurants served excellent food throughout the day. The pool area and beach were stunning and well maintained, perfect for relaxing

Thanks again nice and warm hospitality. And taking care of my birthday it's was so Nice and I'm humblet for that. all was very good, stuff and etc

We are already planning to return next March with our family and truly hope the renovations will be completed by then

It turned out to be the best decision, as we felt relaxed and truly enjoyed the warm hospitality from all the staff

Overall, this hotel exceeded our expectations and provided a truly memorable experience. We would definitely return and highly recommend it to anyone looking for a relaxing and high-quality stay in Khao Lak

I had a wonderful 10-day holiday at this hotel and was very impressed with the service. Everything about the room changes was handled well, and all services were friendly and professional

After inspecting the room i noticed the toilet seat had stains and was of a low quality. The pool area was not clean and had many stains, also the table outside was stained

The shower leaked each time we used it and created a pool of water covering the bathroom floor, i reported this to reception who quickly sent out engineers

The pool had loads of bugs and the light was flickering. I informed reception, who quickly sent someone to clean the pool and repair the light

I already asked to change my room which reception were very helpful and sent someone to show me other rooms. I found another room which initially seemed better but was in the process of being cleaned

The floor felt dusty and the windows and mirrors had multiple marks

Unfortunately they did not fix the problem and simply rolled up a towel next to the shower door. Although staff responded promptly to any complaints, nothing was actually rectified

A very lovely location and super gardens. Outstanding selection of Swimming Pools and a lovely beach location. Breakfast choices were also good with excellent Egg choices and food selection. Staff were brilliant.

Relaxing hotel with all services available, on a very nice and clean beach, 2 nices pools, close to restaurants and shops, with friendly personnel, I recommend

Great resort. Everything was good in general. The rooms are dated and could use a bit of a deep clean but other than that it was great. Food at breakfast was amazing. Good variety. Big pools and clean.

We stayed at Seaview Resort in a Deluxe Pool Villa, and overall had a very good experience. The resort has the potential to be truly outstanding, but signs of wear are visible in the general areas

Walk the beach, enjoy the views, but pool’s early close.

A bit dated and no lifts to the 3rd floor. Almost everything closes or stops around 10pm including stuff in the hotel, except a pub with a live band on the main road. The beach is alright and clean

Even just being able to briefly explain the key points would have been helpful. It seems the hotel doesn't see the need to train its front desk staff in Chinese due to the relatively low number of Chinese tourists

Since we don't have scuba diving certifications, we don't know how amazing the scuba diving was, but if you're only going for snorkeling, it's about the same level as Saipan, far inferior to the Maldives

Conversely, because it's not a Chinese-friendly hotel, most Chinese tourists are less inclined to choose it, creating a mutually reinforcing cycle that's unlikely to be resolved anytime soon

I was pleasantly surprised to encounter two non-frontline staff members who proactively approached me in Chinese to ask if I needed assistance and could even have a simple conversation

It's really not worth spending so much time and effort traveling so far; the Racha Islands are basically the same

One of the best hotels near Phuket. Everything is top-notch.

There hotel provided clean towels and pool towels, bottled and filtered water and amazing to use a dehumidifier in the room as the last time we started in Thailand, there was so much moisture in the room which led to the dampness and damp smell

We had a swim out room and that was amazing to have! We went with family so it was great to just swim to their rooms. The hotel is a little tired but overall was a nice hotel and staff

There was an adult side that a family member stayed in and looked great. Dining - our meals were most inclusive and it was good

Luxurious resort, with great staff and friendly service. Mohan shone as an exemplary employee. Say 'Hi' to him of you catch him at 'The Bar'. Plenty of restaurants offering a full array of Thai and Western foods

Location - it is a little drive to the main party of town about 10 minutes but amazing to have beach side restaurants and shops just outside the hotel

Selection at times were limited and after a while you tend to have the same things but more reason to try the restaurants in the area