X10 Khaolak Resort in Khao Lak
✅ Several guests praised the friendly and attentive staff, highlighting receptionists like PHUMI and GHO for their exceptional service ✅ Family-friendly features such as the children’s pools, mini-club, and themed kids’ rooms received positive remarks ✅ Guests appreciated the clean, spacious rooms and well-maintained, beautiful pool areas with multiple pools including a water slide ✅ Direct beach access with clean sand and plentiful loungers was frequently mentioned as a major plus ✅ Breakfast offerings were described as extensive and good quality with fresh juices and a variety of options ❌ Some guests reported issues with ants in rooms, particularly in family suites, which affected their stay ❌ A few mentioned maintenance problems such as weak water pressure, malfunctioning elevators, and broken espresso machines ❌ Complaints about bed bugs and inadequate response from staff were noted by one reviewer ❌ The hotel’s location is somewhat remote, requiring taxis or shuttles to reach town centers and amenities ❌ Breakfast quality and ambiance received mixed reviews, with some guests finding it below expectations
Rooms and prices
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Description
X10 Khaolak Resort is a modern 5-star beachfront hotel built in 2016, located on Nang Thong Beach in Као Лак, Thailand. The resort covers 40,000 m² and features 284 rooms across 10 low-rise buildings. It is particularly family-friendly, offering 2 open swimming pools for kids, a mini-club for ages 3-12, paid nanny services, a dedicated children’s menu, high chairs, playground, and cribs on request. The hotel also caters to couples and youth with various room types including Deluxe Beach Wing rooms and suites with pool views. Guests can enjoy two on-site restaurants, two bars, five outdoor pools, a spa, fitness center, and water sports like windsurfing. The property provides free beach facilities including umbrellas, loungers, and towels. A security deposit of 5,000 THB or 200 USD per room applies at check-in. Pets are not allowed, and check-in starts at 15:00 with checkout by noon.
Location
X10 Khaolak Resort is situated just 190 meters from Nang Thong Beach, offering direct beach access with free sun loungers and umbrellas. The hotel lies 800 meters from the La On Village tourist zone, about a 10-minute walk, and 3 km from Bang Niang beach area, reachable in 5 minutes by car. Phuket International Airport is 61 km away. Nearby dining includes the Banngobeen restaurant 205 meters from the hotel. While the resort is somewhat isolated, taxi services and a shuttle are available for guests to reach town centers or local markets.
Tips
- Book early if traveling with children to secure family suites with pool access and themed kids’ rooms.
- Bring insect repellent or request extra housekeeping if staying in family rooms to mitigate occasional ant issues.
- Use the hotel shuttle or taxis to explore nearby towns, as the resort is located a bit far from local amenities.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs can be added, but extra beds cannot be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Buffet [Mon - Sun] 06:30-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required A fixed amount of THB 5,000.00 (approx. US$161.02) is charged. This property accepts credit cards The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Smoking areas
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Non-smoking rooms
- Room service
- Fridge
- Family room
- Indoor Fireplace
- Smoke Detector
- Cable TV
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Linens
- Slippers
- Toiletries
- Accessibility features
- Iron and board
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Breakfast
- Buffet breakfast
- Restaurant
- Poolside bar
- Bottled water
- Kettle
- Free Wi-Fi
- Shuttle
- Car rental
- Airport transportation
- Transfer services
- English
- Multi-language staff
- Tour assistance
- Library
- Billiards
- Ping-Pong
- Parking
- Parking nearby
- Water park
- Swimming pool
- Outdoor pool
- Beach facilities
- Water fun
- Water sport facilities
- Beach/pool towels
- Public beach
- Next to the beach
- Business center
- Fax and copy machine
- Conference Hall
- Windsurfing
- Table Tennis
- Fitness facilities
- Gym
- Yoga
- Doctor
- Massage
- Beauty services
- Spa
- First Aid Kit
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids club
- Kids' TV Networks
- Pets Not Allowed
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 190 m. It takes 3 minutes To the beach!
Hotel territory virtual tour
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Reviews
Also, all the staff are friendly and greet you with bright smiles.
I'm especially grateful to the reception staff, Manager PHUMI(?) and the female receptionist GHO(?).
Their kindness and support made our vacation even more enjoyable and wonderful.
Thanks to the manager who even came to see us off in a taxi.
I'd love to visit again if I get the chance.
Just perfect everything spot on.
Very nice hotel
We will be back in next few months
Thank's
What stood out the most was the exceptional professionalism of the staff. Although we initially faced a minor delay at check-in, the team handled it very well, offering a sincere and professional apology, which we truly appreciated. Throughout our stay, the staff was always friendly and attentive, making us feel very welcome.
Overall, this is a fantastic hotel where we felt completely at ease. We would definitely come back and highly recommend it!
2. The patio door doesn’t close/ lock letting in bugs. The elevator stopped working. The key card stopped working prior to check out. The espresso machine stopped working. The hot water and the water pressure is poor.
3. The staff were friendly except when I brought the issues to their attention they basically just said that these weren’t issues. The bed bugs really set the tone for the place.
4. If you’re with family then you are put into the family wing which is not on the beach and you have to cross a road and have a bit of a walk to get to the beach.
The family room setup was brilliant - kids got their own themed room with bunk beds while we had our space. The multiple pools were a massive hit - my 7-year-old couldn't get enough of the water slide, while the little one splashed happily in the shallow kids' pool.
The kids' club was a lifesaver during the afternoon heat, with amazing staff and plenty of activities. Breakfast spread was extensive, though we mainly stuck to the western options for the kids.
The best part? No waiting for anything - from restaurant tables to pool loungers. Would definitely recommend for families looking for a peaceful escape without breaking the bank.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about X10 Khaolak Resort
What types of family facilities are available at X10 Khaolak Resort?
The resort offers 2 open kids’ pools, a mini-club for children aged 3-12, paid nanny services on request, a children’s menu in the restaurant, high chairs, a playground, and cribs available on request.
Is the beach accessible directly from the hotel?
Yes, Nang Thong Beach is approximately 190 meters from the hotel with free umbrellas, sun loungers, and towels provided.
Are pets allowed at the hotel?
No, pets are not allowed at X10 Khaolak Resort.
What is the deposit policy upon arrival?
A fixed deposit of 5,000 Thai Baht (approximately 161 USD) is required per room at check-in, refundable on the day of check-out.
Are there rooms with pool views at the resort?
Yes, certain room types such as Deluxe Beach Wing Double rooms and Deluxe Family Wing Double rooms offer pool views.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 61 USD The best time to book is August 12, with rates starting from 57 USD


































































































































