Krabi Good Luck Resort in Ao Nang

First stayed here February 2020 and really enjoyed it, was good for the price. The bungalows were basic but clean, there was always someone on site (not always English speaking), it had Wifi, good pool and communal kitchen and was in a good location. Paisan, the owner, spoke English and was excellent. We booked our next trip which was delayed by the Pandemic. We were so looking forward to returning. Paisan had arranged for us to be picked up from the airport which was very kind after a very long flight, however as soon as we got to the bungalow Paisan was no-where to be seen and his wife immediately put her hand out for the money. Tired and exhausted, we handed over the cash. In the morning and in daylight, it became apparent that the condition of the accommodation had deteriorated - both bathrooms hadn’t been cleaned in months, the small kitchen area was dirty, the microwave and kettle didn’t work, and no Wifi despite still being advertised as having it. The communal kitchen was locked, there were no staff on sight. Paisan was contactable via email, and arranged for the kettle & microwaved to be swapped with one in an empty bungalow. We had to buy cleaning liquid to clean the toilets and sinks. Over the next few days, there were issues with the pool which was going cloudy, there were large cracks in the area surrounding it. A variety of issues pushed us to change our accommodation to another complex. Paisan was very good and arranged for us to be refunded for the days we no longer required. Such a shame, it needs Paisan to go back to managing it, needs refurbing, better comfortable furniture and less ‘tat’. Less is quite often more …