Koh Mook The Sun Great Resort in Ko Mook

We’ve traveled extensively, staying in all types of accommodations, from very basic to high-end luxury. We rarely leave negative reviews, as we try to focus on the positives and understand the challenges of running a hotel.
However, our experience at The Sun Great Resort was disappointing enough that we feel the need to share it to help others make an informed decision.

There were a few positives. The rooms were clean and spacious (although very basic), the beds were comfortable, and the mattresses were good, ensuring a decent night’s sleep. The air conditioning worked well, and the staff were friendly and helpful.

Unfortunately, these positives were overshadowed by significant issues. The resort is located near a mangrove, and the surroundings are muddy—not just in the outer areas but even near the pathways and the bungalows themselves. This, along with an unpleasant smell, made the outdoor environment uncomfortable. The hotel lacks charm and feels neglected, with trash scattered in some areas and poorly maintained grounds.

Breakfast was another letdown. It is served cold (even eggs and bacon) even early in the morning (even a 7am as it seems they prepare the previous day). The overall food quality was average, which didn’t help improve the experience.

The pool area was also disappointing. The wooden loungers were hard and lacked cushions, making it uncomfortable to relax by the pool and to stay there. Even basic beach restaurants in Charlie Beach offer basic cushions for their loungers, so this clearly shows the resort could easily improve.

Overall this is poor value for money: we would understand some of the above if we were staying in a 30 usd hotel, but we paid nearly $75 USD per night, expecting a proper experience. For what it offers, the resort is significantly overpriced, especially when compared to other options on Koh Mook and across Southeast Asia.

Overall the stay was really disappointing. We hope the management addresses these issues, but for now, we would not recommend this resort. There are far better options on the island offering much better value for money (we had time to go around as we did not feel like staying long time in the hotel and had an extensive discovery of the island, which is very nice and pleasant, don't miss it!)