Radisson Blu Palace Resort and Thalasso in Houmt Souk
✅ Spacious and clean rooms with modern furniture and balcony options ✅ Multiple pools including a heated indoor pool and seawater pools in the spa center ✅ Diverse dining options with five restaurants and theme nights ✅ Friendly and welcoming staff praised in many reviews ✅ Extensive kids' facilities including a mini club, playground, and babysitting services ✅ Well-equipped fitness center and tennis courts with lighting ✅ Complimentary beach amenities like umbrellas, sun loungers, and towels ❌ Several reviews report poor service quality, including unfriendly staff and slow bar service ❌ Housekeeping issues noted such as unclean rooms, stained sheets, and dirty jacuzzis ❌ Complaints about the limited inclusions in the all-inclusive package and extra charges ❌ Some guests experienced problems with room maintenance, including air conditioning and electricity ❌ Beach closure and nearby construction caused disruption during certain stays ❌ Wi-Fi is only reliably available in the lobby, not in guest rooms ❌ Noise issues reported in some rooms, affecting guest comfort
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Description
Radisson Blu Palace Resort and Thalasso is a five-star hotel established in 1999 and renovated in 2012, offering 296 rooms spread across a 110,000 m² area on the northeast coast of Djerba Island. The hotel provides a variety of room types, including Superior Double rooms with balconies and Ambassador Suites with balconies, catering to families and couples alike. Guests can enjoy five restaurants, including four à la carte options, alongside five bars. The resort features five swimming pools, one heated indoor pool, and two seawater pools within the thalassotherapy center. Sports facilities include four tennis courts with lighting, a fitness center, and beach volleyball. Families will find extensive kids’ facilities such as a mini club for ages 4-12, a playground, and nanny services available on request. Free Wi-Fi is available in the lobby, and the hotel offers free parking. The private sandy beach is just 20 meters away, with complimentary sun loungers, umbrellas, and towels.
Location
Radisson Blu Palace Resort and Thalasso is located in Mezraia, Zone Touristique, Houmt Souk, Tunisia, on the northeast coast of Djerba Island. It lies approximately 16 km from Djerba-Zarzis International Airport (DJE) and 11 km from the center of Houmt Souk. The hotel has direct access to its own sandy beach, Sidi Mahrez, which is only 210 meters away. This first-line beach location offers convenient access to seaside activities and stunning views. The resort is situated within a green area, providing a tranquil setting while remaining close to local amenities in Houmt Souk.
Tips
- If you rely on Wi-Fi, plan to spend time in the lobby where the connection is free and stable.
- Book your dining reservations early to avoid slower service times noted in some reviews.
- For families, request the mini-club and childcare services in advance to ensure availability.
- Consider bringing your own toiletries like a hairdryer, as some guests found these missing in rooms.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Full English/Irish [Mon - Sun] 07:30-10:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Gift shop
- Express check-in/check-out
- Garden
- Terrace
- Family room
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Shower
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Snack bar
- Bottled water
- Free Wi-Fi
- Car rental
- Airport transportation
- Transfer services
- German
- Russian
- English
- Italian
- French
- Multi-language staff
- Arabic
- Tour assistance
- Library
- Billiards
- Casino
- Karaoke
- Sun Deck
- Parking
- Parking nearby
- Indoor Pool
- Outdoor pool
- Private beach
- Pool facilities
- Business center
- Meeting and presentation facilities
- Conference Hall
- Windsurfing
- Tennis court
- Fitness facilities
- Golf course (within 3 km)
- Doctor
- Solarium
- Massage
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Kids club
- Pets Not Allowed
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 210 m. It takes 3 minutes To the beach!
Hotel pool
Video: Tunisia Luxury Hotel Tour: Radisson Blu Palace Resort \u0026 Thalasso in Djerba, North Africa
Map
Reviews
We had not made a reservation and planned to book it there depending on what rate we got.
I was first mistaken by the security at the drop & go area as a taxi driver for my father. Due to this I was told to wait by the car instead of being allowed to go inside to check in. I overheard the security radioing in about me being a taxi driver, and after calling him back to say I’m not, he didn’t understand. I continued into the lobby on my own, but he walked with me as if he didn’t trust me or trust what I said.
Inside the man at the front desk gave us attitude when serving us and told us a rate for 1 night even though we asked him the rate for 2 nights. It was only once we got the invoice and were about to pay did we notice the total was double what he said.
He then gave my dad even more attitude when he told him about it.
While this was going on, I got called over by the security and 2 ladies who told me I need to move my car immediately from where it was parked to the designated parking spot (which I didn’t have a problem, but the hotel wasn’t busy - it was winter - and the car wasn’t in the way of anything/anyone). I asked what about my luggage and begrudgingly they said the security would do it. The security was very reluctant to help me with the luggage and just wanted me to move the car.
We never stayed there, and glad I didn’t, their service was absolutely horrible.
Stayed next door at the Djerba Holiday Beach Hotel, and had a much better experience with much more facilities.
The food was okay, but the service was terrible – the staff treated us as if we didn’t belong there, and when we left, they even took our wristbands and didn’t provide any meals despite our late departure. Overall, the staff was very unprofessional, and we would never return.
However, for a 5-star hotel, I was a little disappointed. There was a lack of professionalism in the restaurant; we were seated at a table that wasn't set or very clean.
The room hadn't been cleaned properly before our arrival: the mirror was dirty, the floor was dirty (we found a used contact lens on the floor), the sheets were stained and had grains of sand on them (?), etc. We requested additional cleaning, which wasn't done. The jacuzzi was dirty, and the steam room door leaked, so it didn't work properly.
Great food.
Our room was situated at the end of the block with sunset view.
Outdoor and indoor pool with jacuzzi. Good fitness center too.
Breakfast and dinner buffet is 👍
Not marking the hotel as 5 star not due to the staff but the decisions made by management as this hotel lacks a few things that would give it the top marks.
The all inclusive isn't truly all inclusive, I paid almost double to stay here instead of going back to the hotel I last stayed at in Port El Kantaoi and feel what on offer here is less for a much higher cost.
No hair dryer in the room, that should be automatic in my opinion. I didn't look for one until the one night I wanted to dry my hair, didn't bother in the end as did not want to have to call reception and then wait.
Room service is not included, I can't think of anywhere I have stayed where that is not included even if it is just a very basic offering.
Only water is supplied, for a hotel like this I would at very least expect water and soft drinks. In Mexico you get beer, wine and some places even had full sized spirit bottles in the rooms.
Not all bars or restaurants are included and the snack bar is very limited. Saying that I was certainly able to find enough to eat throughout my stay just a little underwhelmed at not being able to use all of the facilities as I would have expected. (Yes this was in the small print on the easyjet website which I only noticed after booking)
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I did not love the pool area, gets too much shade with everyone opting up their umbrellas. I want to be able to get a tan and had to move 3 times during the day to find the next spot of sun. The beach area is better for full sun but I am not a fan of sand. There is a little seaweed but what do you expect from nature.
Thanks to all the staff, I think you're all wonderful and doing a great job.
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Frequently asked questions about Radisson Blu Palace Resort and Thalasso
What room types are available at Radisson Blu Palace Resort and Thalasso?
The hotel offers Triple Family room; Superior Double room; Superior Double room with balcony; Premium Double room; Premium Double room with balcony; Double Junior Suite; Double Junior Suite with balcony; Ambassador Double Suite; and Ambassador Double Suite with balcony.
Is there a private beach at the hotel and what facilities does it include?
Yes, the hotel has a private sandy beach located 20 meters from the property, on the first shoreline. Sun loungers, umbrellas, mats, and towels are provided free of charge.
Are there facilities for children at the resort?
Yes, the resort offers a mini-club for children aged 4-12, a playground, children’s meals, babysitting services on request and for a fee, and child-friendly seating in the restaurant.
Is Wi-Fi available throughout the hotel?
Wi-Fi is available free of charge in the lobby area. There are reports that Wi-Fi coverage may be limited in guest rooms.
How far is the hotel from Djerba-Zarzis International Airport?
The hotel is approximately 16 kilometers away from Djerba-Zarzis International Airport (DJE).
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 295 USD The best time to book is July 7, with rates starting from 187 USD