Occidental Marco Polo in Hammamet
✅ Staff are frequently described as amazing and friendly, particularly in low season and at reception. ✅ The animation team is praised for being excellent, energetic, and making the stay fun with daily activities. ✅ The beach location is highly appreciated, with warm water, nice sand, and direct private beach access. ✅ The swimming pool is large and often noted as a highlight, including the pool bar and volleyball terrain. ✅ Rooms are generally clean, spacious, and comfortable, suitable for families and couples alike. ✅ Food variety and quality receive mixed but often positive remarks, with some guests enjoying the buffet and one restaurant with better options. ❌ Several reviews mention aging hotel infrastructure, including old-fashioned rooms and dated gym equipment. ❌ Food quality and hygiene have been criticized, with some guests noting bland Westernized dishes and hygiene issues in restaurants. ❌ Some guests report rude or unprofessional behavior from certain bar staff and pushy vendors on the beach. ❌ Pool cleanliness and availability of sunbeds are concerns, with reports of staff reserving sunbeds for tipping guests. ❌ Beach cleanliness issues include seaweed, camel droppings, and a sulfur smell in the sea water at times. ❌ Wi-Fi connectivity is unreliable, and some guests experienced initial delays in room readiness and housekeeping disturbances.
Rooms and prices
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Description
Occidental Marco Polo is a 4-star hotel in Hammamet, Tunisia, built in 2000 and renovated in 2009. It offers three room types: Double Family room, Classic Double room, and Double Junior Suite. Guests appreciate the hotel's cleanliness, rated 8/10, and the presence of safety features like a safety deposit box and a lift. The hotel has a large swimming pool, a restaurant serving varied food, and several bars including a pool bar and a beach bar. Entertainment programs run daily with a lively animation team praised for their energy and friendliness. While the hotel shows signs of aging, efforts are made to maintain facilities. It is all-inclusive and family-friendly, though pets are not allowed. The staff receive mixed reviews but are often described as welcoming, especially in low season. The hotel emphasizes beach access with a private beach area featuring warm water and soft sand.
Location
Occidental Marco Polo is located at B.P. 35, N1 in Hammamet, Tunisia, about 34 km from Zine El Abidine Ben Ali International Airport (NBE). The hotel is approximately a 5-minute walk from the center of Hammamet Yasmine. Nearby dining options include Salon De Thé Paris and restaurant Clémentine, both about 194 meters away, each highly rated. The hotel’s position provides direct access to a private beach, which many guests find a major benefit. The beach offers a volleyball terrain and warm sea water. The hotel also lies near the port and yacht club, though some guests note mud and sea urchins in that area.
Tips
- Reserve your sunbed early as availability can be limited and some guests report that staff reserve them for tips.
- Bring insect repellent due to occasional mosquitoes reported in rooms.
- Consider booking the restaurant that requires a reservation for a better dining experience.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Gift shop
- Garden
- Television in lobby
- Terrace
- All Spaces Non-Smoking (public and private)
- Room service
- Family room
- Smoke Detector
- Cable TV
- Minibar
- Hairdryer
- Bathtub
- Wardrobe/Closet
- Bathrobe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Luggage storage
- Safe-deposit box
- Luggage storage
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Snack bar
- Vending machine
- Bottled water
- Free Wi-Fi
- German
- Russian
- English
- French
- Multi-language staff
- Arabic
- Barbecue grill(s)
- Billiards
- Karaoke
- Barbeque
- Sun Deck
- Parking
- Swimming pool
- Outdoor pool
- Private beach
- Pool facilities
- Public beach
- Business center
- Event facilities
- Fax and copy machine
- Conference Hall
- Diving
- Table Tennis
- Tennis court
- Fitness facilities
- Gym
- Doctor
- Massage
- Steam room
- Sauna
- Spa
- First Aid Kit
- Children's playground
- Children swimming pool
- Kids club
- Pets Not Allowed
Hotel view
Video: Occidental Marco Polo Tunis,Hotel Tour
Map
Reviews
Quite , chill vibes
The beach is amazing
Woke up early had breakfast ( was decent ) I don’t eat much tbh lol , and I was by the beach alone with my husband , the sunset was magical don’t miss it by the beach
The hotel itself is old by the are doing their best to renovate it and keep it decent
The weather was cold but the swimming pool is so tempting to use
We saw that they have entrainment show after dinner , we didn’t attend as we choose to sit by the balcony and chill
The hotel was clean which is the most important thing for me
They gave us welcome fruit package little flowers by the bed and that was cute
The reception and kitchen staff were very nice ( we had horrible experiences in other hotels in Tunis )
Stayed for 12 days in September with the Itaka travel agency.
The food was okay, although not very diverse. Cleanliness was fine, although we heard about cockroaches in another room. The biggest disappointment came from people such as the hotel photographer, who was harassing and even furious when asked about prices, the man with a camel on the beach who was both pushy and aggressive, and the animators who scheduled entertainment at 9 p.m. but until 10 p.m. nothing happened, just music playing endlessly while they kept dragging things out. Only two guys running the pool exercises stayed active and were truly great animators — the rest were just figurants.
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Frequently asked questions about Occidental Marco Polo
What types of rooms are available at Occidental Marco Polo?
The hotel offers Double Family rooms, Classic Double rooms, and Double Junior Suites.
Does Occidental Marco Polo have direct beach access?
Yes, the hotel provides direct access to a private beach with warm water and a volleyball terrain.
Are children allowed at the hotel?
Children of all ages are welcome. Additional fees may apply for children using existing beds, and extra bed and crib policies vary by room type.
Is breakfast included with the room rate?
Breakfast is served buffet style but is not included in the total price and must be paid at the property.
How far is the hotel from the nearest airport?
Occidental Marco Polo is approximately 34 km from Zine El Abidine Ben Ali International Airport (NBE).
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 285 USD The best time to book is July 3, with rates starting from 199 USD