Houda Yasmine Marina & SPA in Hammamet

Worst holiday to go on as a family, the food was appalling all flies sitting on the food in the canteen, the rooms was disgusting as I walked on my balcony there was a dead rat I called a worker to come remove it from my balcony and he refused to do it, do not book this holiday.

Definitely not a 4 star hotel. Made to feel we were not welcome. That the British shouldn’t be there, that our time was in July. ?? Most of the staff are very rude and ignorant. Other than the main bar/waiters in both area and the entertainment staff are amazing. Bedrooms are basic and we had no water in our fridge when we arrived late in the evening. Pool toilets are disgusting the first two days there was no toilet paper and was told to use hand towels and the floors was never cleaned properly was like a bath very wet on floors and dirty. Everything seemed so much trouble when we asked for anything. Even though we were all inclusive we only ate in there 3 times at lunch time. And there was no free ice creams as they said they can’t control the temperature of the freezer to keep them cold. Yet all the shops in the town seem to manage. But the small shop in the car park area is brilliant so cheap to buy them in and very friendly staff, so purchased lots of crisps, biscuits, ice cream even there little gifts are cheap Food not good was mostly cold unless having it cooked from fresh like an omelette and some food/sauces not marked with what it is. Loads of flies in the main restaurant and on the foods which was off putting. We ate out 3 evenings just to get some hot proper foods. I can well recommend the restaurant in the madina on the right hand side as you walk in called The Rovers Return. Lovely English food and great price we ate there on two occasions and once at oggys which is a take away or eat in and again was delicious and hot. And cheap. Which is 5 min walk up to town from hotel. The beach was about 5 min walk but had lots of jelly fish close to the shore so only went there once. Iv stayed at better 1 star hotels then this. Definitely would not recommend this hotel.