Roseira Beach Resort in Gulluk

Only here for a night and was terrible found a dead insect on the balcony the whole room was covered in dirt and mold. We had to ask multiple times for a cot and extra water as there were no drinks anywhere, when we got the cot it was covered in brown stains up the sides. The key cards for the room most of the time did not work and we would get locked out of our room we had to keep going to reception to fix our cards. Food was terrible hardly any options mainly just cheese and bread.

One of the most awful and disgusting 4-star services I have ever experienced.

The staff have absolutely no understanding of personal boundaries or respect for guests.

They behave vulgarly, shout, and treat you as if you’re at the cheapest street market.

No one speaks proper English. I had to explain myself like a woodpecker 20 times in a row, wasting my energy. There was no initiative from the staff and no desire to understand the guest.

Moreover, the hotel’s internet is very poor, and on the 3rd floor it didn’t work in the room at all. I had work calls, so I went to the pool thinking the Wi-Fi would be at least somewhat better there. I was lying on a sunbed, minding my own business, in the middle of work, when a staff member passed by and distracted me with some nonsensical greetings and attempts to start meaningless small talk.

Then the Wi-Fi stopped working completely. I went to the reception full of anger because after just one day of staying there, absolutely everything irritated me — wobbly tables at breakfast, the impossibility of doing anything myself because any entrance into the dining room was immediately met with questions like “What do you want? What do you need?” Every single time, I had to waste energy on pointless conversations instead of just walking in silently to get tea.
I had to explain my purpose every single time I came in.

It felt like I wasn’t the guest — it was as if I was visiting completely uneducated people.

So I went to the reception and said: “Your Wi-Fi is terrible, nothing works. Can’t you connect a proper internet and do at least something for the guests???”

The person at the reception did not speak English and didn’t bother to take the initiative to try to understand me. Due to the lack of internet, I couldn’t even use a translator.

I told them I urgently needed the internet because I had an important call and asked them to solve the problem.

Instead, the receptionist began showing emotions, refused to provide Wi-Fi, and even told me I had to check out immediately (it was only 11:10 AM). Can you imagine the absurdity???

I have a video recording of this incident showing how this illiterate hotel worker threw disgusting words at me and deliberately wasted my time instead of solving the problem.

When I repeatedly approached hotel staff asking for internet, no one helped.

Later, it was already time for me to leave for the airport and order a taxi. This receptionist refused my request to call a taxi, deliberately trying to cause me to miss my flight.

When I asked to call the manager, I was told that it was Sunday and there was no manager available.

Then another person came to the reception and solved the issue. He calmly listened to my request, provided internet, and apparently realized that his colleague had made a huge mistake by telling me to check out earlier than the scheduled time. He even offered to extend my room until 2 PM, but I refused because I needed to leave for the airport.
In addition — the whiskey is cheap, there is no champagne.
The food was okay, nothing amazing — just typical canteen-style food with variety.
There are mosquitoes.

Overall, friends, never stay in this place if you don’t want to waste a huge amount of time and energy soothing the staff’s egos. It’s like a kindergarten, full of infantilism, with no maturity at all.
I hope the receptionist is fired and never allowed to hold this position again. Such behavior is completely inappropriate, unprofessional, and disgusting.
A guest arrives, your internet doesn’t work, and instead of fixing the problem, I had to deal with rudeness and immaturity.
A terrible experience.
Below are the photos of the receptionist and his colleague, who also refused to help me and laughed at me. He found it very amusing to watch me try to solve the problem, and that entertained him.
And if you look at the receptionist’s smirk in the photo, you can understand everything immediately.

Not a nice place to visit. The food was not great and the 'All Inclusive' did not include wine. The evening snack was tasteless soup and stale bread!
Sheets were clean, but heavily stained. Below the veranda was an accumulation of dirt!!
Not worth anywhere near the price!
The worst holiday I've been to in Turkey; and I've been on a few!!
Please read other reviews, I wish I'd believed what I'd read!
I'd never go to another Labranda hotel anywhere in the world!!!!!!

We had a really bad experience with hotel reception stuff, grounds and food offer.
Stuff lied about presence of head manager to talk about all anomalies we faced on the first day and on. The level of hygiene in room and all around the hotel was in question. The shower head fall on my partner, a lot of rubbish and dishes trom turists and also of stuff were around rooms and grounds. Food:patotoes and onions were kept directly outside on ground and available to everyone(people,animals). The food warmimg line was not in function, not to mention how unique the food was. Food for pool bar snacks was prepared in time of lunch and was kept all afternoon on line out of operating and also sun shined directly on food. If this was our first time Turkey we would not go there again. But we know that Turkey has better options. And do not rely on stuff fotographies. Also the beach area is very dangerous.In the time of our stay one man got hurt his head.
Reconsider twice or more before going there and look on the map were Gulluk is.