Ankara HiltonSA in Ankara

I’d like to express my sincere thanks to a few wonderful team members who made my stay truly enjoyable.
Kubra K. from the bar was absolutely amazing — always cheerful, attentive, and full of positive energy. She really makes guests feel special.
Irem from the welcoming team greeted me with such warmth and kindness that it immediately set a positive tone for my stay.
And Bahadır from room service was very polite and efficient, making sure everything I needed was perfectly taken care of.
All three of them reflect the true spirit of Hilton hospitality.

Thank you to the Hilton. This was my first experience at this hotel, and everything was clean and lovely. The room was spacious and very clean, equipped with everything I needed. The restaurant was great and spacious, and the breakfast was varied.
Thank you all, and a special thank you to the hotel management.

Great place to stay at the center of Ankara. The staff were incredibly friendly and helpful throughout our stay. The rooms were comfortable, clean, and well-maintained. The breakfast was rich and varied, offering options to suit every taste. Overall, it was a wonderful experience and I would highly recommend this hotel.

Very friendly staff and very good location. The hotel is very clean and fast service.

I stayed at the hotel with my family and we had a great experience. Special thanks to Ms Elina for her kindness. She even treated our children to ice cream and lemonade — it was such a lovely gesture. We truly appreciated everything!

For a short family vacation where we booked two rooms with our son and his wife, the Ankara HiltonSa, which we had been very happy with on previous stays, made us happy again. It will definitely be my first choice when visiting Ankara.

Update here,
Older review is at the bottom and still valid.

After nearly 3 weeks of staying here, one ongoing issue that bothers me is the lack of control over cigar smoke.

I'm staying in a non-smoking room/floor.

There is a opening near air conditioning pipes behind the meshed screen (vent) which is open (I've checked 3–4 rooms of different types, and they all have the same setup).

If someone smokes in nearby rooms, the smell surprisingly gets pulled into your room through this vent.

I’ve already changed rooms once, but the issue continues to arise from time to time.
Unfortunately, changing rooms isn’t a convenient solution—and I haven’t seen any clear signage warning guests that smoking on non-smoking floors can affect others.

Because of this, I’m lowering my rating from 5 stars to 4.

I believe this is partially due to the age of the building, although it may be possible to implement better procedures to hold guests accountable when they break the rules.

Initial review is below.
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I chose to stay at this hotel due to its proximity to the Tunali area and initially planned a three-week stay. After spending one week here, I can confidently say the experience has been largely positive.

The location is excellent—extremely safe, surrounded by several consulates, and often accommodating high-profile guests. This adds a reassuring level of security and exclusivity to the stay.

The staff are outstanding—professional, attentive, and genuinely welcoming. A special mention goes to Ataberk, whose professionalism, in-depth knowledge, and thoughtful guidance have been truly impressive. He consistently goes above and beyond to assist guests and ensure they feel well-informed and comfortable throughout their stay.

I'd also like to acknowledge another team member whose name I unfortunately didn’t catch—always smiling and radiating a warm, friendly energy that brings a sense of joy to the atmosphere. Both individuals significantly contribute to the overall positive experience.

While the breakfast selection is more limited compared to the JW Marriott (where I hold Gold status), it still provides a pleasant and sufficient start to the day. The staff working in the dining area are consistently helpful and professional—maintaining a clean, organized space and ensuring guests have everything they need. Their attentive service adds to the overall comfort of the morning experience.

Self-parking is available on-site, (it is not in a covered area).

One aspect that stood out positively was the management's professionalism. When I raised a concern about the room, they responded quickly and effectively, resolving the issue with care and efficiency. Their commitment to guest satisfaction was clear and much appreciated.

The housekeeping team does an excellent job maintaining cleanliness. While one team member's overly friendly approach felt slightly uncomfortable at times, it was clearly well-intentioned, and overall, the staff have been courteous and helpful throughout.

The service was good. The reception was helpful. Baran, who carried our suitcases and provided impeccable information about the hotel, was excellent.

We especially thank Baran.

I had requested a room far from the elevator and in a quiet location, but the sound of the range hood was constant throughout the night, and they gave me a room right next to the elevator. They take a 1000 TL deposit; it's unbelievable that such a large hotel like Hilton has become so small-minded and switched to a terrible operating system. It's unacceptable.