Ambassador Hotel in Glasgow

The two stars are for the staff only, who were the only good thing about the place.

Went in for a quick lunch with the family yesterday after taking the kids to the nearby dinosaur event in the botanical gardens. The waitress who greeted and seated us was lovely and we've not complaints about the staff at all. We were seated and ordered some drinks and soon after ordered our meals. All good so far but after 30 minutes our starters still weren't out, another 15 minutes later they eventually arrive. After the starters were cleared we then had to wait another 30 minutes or so for the mains to come out and, just before they did, our waitress advised my partner that the dish she ordered was no longer available and would she like to order something else. She decided against it due to the time already spent waiting and didn't want to wait another 30/40 minutes for that to arrive.

The waitress was lovely and very apologetic but overall the experience was very disappointing. I personally ordered the club sandwich (who knows why it takes over an hour to make one) and I was very disappointed - it was bland, it was dry and it wasn't very tasty and I would have expected better.

So our quick lunch ended up keeping us in there for over two hours and we all left feeling disappointed. Safe to say we'll not be back.