Independence 47 Hotel in Scottsdale

I checked into the Days Inn North Scottsdale on Sept. 21, 2017. I took off my shoes and laid down on the bed for a few minutes’ rest before going out to eat. BIG MISTAKE. Within a short time, I had at 8 bug bites on my legs (see photo). I sprayed Lysol on the bedspread and all the bed linens and went out for dinner. Returning to the room after dinner, I tried watching television but the signal kept dropping out.

My sleep was interrupted constantly during the night by a noisy room refrigerator cycling on and off all night long. In the morning, exhausted because of the bug bites and the noisy refrigerator, I went to the lobby wing of the complex for breakfast.

Exiting the lobby to return to my room through an outside door after breakfast (my room being in another building) my card key would not open the door. Running late for an appointment, I called the front desk and notified the clerk who said she would send someone over right away. After several minutes, the maintenance man showed up and let me into the building. The card key would not open the door to my room. I told the maintenance man that I was running late for an appointment and asked if he could let me in my room get my things and leave. After telling me that my card was probably “demagnetized” if it was near my cell phone, he said that he couldn’t open the door without permission from the front desk. He “supposedly” called the front desk but “couldn’t get anyone to answer”. As he sauntered by toward the lobby, I called the front desk and Trisha answered immediately.
Trisha called the maintenance man and had him open my room for me, resulting in another ten minutes of delay. I have never had a hotel key card “demagnetized” by being near a cell phone. I wouldn’t be surprised if the card key hadn’t been cancelled before I actually checked out of the facility.

I have stayed at several Days Inns in the past and have never had such a bad experience.

The property was absolutely gorgeous but it was truly misleading to what awaited my family and I in the room. The room was clean but dated. The bathroom was bad. The ceiling and walls were peeling, we had three people but only two towels. The cable was spotty, kept going in and out on a lot of channels. The door had a huge gap at the bottom where cold air and bugs could get in. I know you get what you paid for but I definitely did not pay for this mess