Nobu Hotel Palo Alto in Palo Alto

Location is strongest asset. Walking distance from University Ave. Valet service is very efficient.
Rooms are where things start going wrong. They are small and need a refresh. Bathroom is tiny with only 1 sink and sink design is such that stuff dont really drain out. Shower has low pressure and its floor has this weird wood slab cover to give it a Japanese flavor I guess ... it is however clearly unhygenic (how do they clean that beyond a simple rinse ?) and unstable. No armchair or sofa. No place to hang towels. The shades doesn’t work, huge gaps between the walls and shades can’t sleep unless you wear an eye mask.
Hotel amenities are inexistant : no business center, no spa and you need to hunt for a place on the 2 small sofas on 2nd floor to sit whilest waiting for car.
Hotel service is however the big let down. Front desk seems to cover all guest enquiries and it is hit or miss depending on who covers.
Had a bit of a surreal experience asking for bottles of water and was told it was limited to 2 per room per day (room is US$ 1,000 / night).
I did not test if toilet paper or tissue paper were rationed too...
All clnsidered, at this price point Nobu is not at par with the Rosewood or the Four Seasons nearby. And the Westin offers bigger and better rooms (and more water if you care) at less than half the price.