Hyatt Place Denver Cherry Creek in Denver

Hotel dated. Room, specifically the bathroom was showing signs of wear. Vaneer wearing off of bathroom vanity and whoever recaulked the sink didn’t know what they were doing. The pillows were terrible, they deflated no matter how many you stacked together. Room not super clean. Dog food on carpet. Breakfast was borderline inedible. Institution grade eggs and little variety. Front desk understaffed but agent was super kind, attentive, and accommodating. Good location though.

My partner and I recently stayed at this hotel during the week, and unfortunately had a very disappointing experience due to excessive noise levels throughout the stay. From about 12pm-5am there was constant disruption. The thin walls made it easy to hear conversation, televisions, bathroom trips, arguments, etc. Even basic attempts to rest were disrupted from the constant noise resulting in lack of sleep and migraines.

In addition, there was no response from front desk staff to help resolve the disrespect from these other guests, or at least to reassure us that it was going to be taken care of.

For a company with a rapport of affordable luxury that is supposed to provide comfort and rest, the noise issue REALLY undermined the entire experience. I would strongly recommend that this hotel invest in better soundproofing and/or enforce quiet hours much more strictly. ESPECIALLY during the week. Until then, I would not choose to stay here again.

We also did not expect to be paying $10/day for parking considering we are guests of the hotel with it's own parking lot. I would understand if it was covered parking or in a city with no parking lots, but the $10/day for parking must be disclosed better when booking, rather than only disclosing "onsite parking."