Baymont by Wyndham Sevierville Pigeon Forge in Sevierville

The jetted tub in the room does not work and neither does the fireplace I reserved this room specifically for those 2 reason so I am very disappointed

We asked for someone to bring the room fresh towels and if they could remake the beds one day and they said “you bring dirty towels we give clean ones” and in response to making the beds they said they would get to it and never have. On our family’s 5th day there we went and got breakfast and when we came back to the room, we discovered the toilet leaking poo water to which they said that one of us had peed on the floor and also said no to switching our rooms saying that someone would come look at it. It has now been a couple hours and still no on has come to look at it. So the family was stuck in a room for 1 night with sewage water leaking from the toilet and no toilet to use. We left the next day, 2 nights early, and ********** has not recovered our money from this disgusting place.

We got there a little early. Lady said room was ready but i had to pay 28.00 to enter early. Room Was dirty, no hot water, remote didnt work, no hotub even thou ******* shows it has one. No indoor pool even ******* shows it does. They called and demanded me pay half the day we was to arrive to hold room even thou ******* has a pay later when you arrive at hotel. We will never stay here again. Oh and there was a fight in parking lot 🙄

The room was very dirty and had a strong moldy odor. It was noisy at all hours, with loud guests day and night. Even the landscapers started working with loud equipment right outside my door at 8:45 a.m. The firepit was broken, and the internet didn’t work at all. Overall, this was a terrible experience — I would not recommend this place to anyone.

Even after checking the beds upon checking in a bed bug was discovered the following day before checking out.