Red Lion Hotel Bellevue in Bellevue

I was charged for an extra week I never stayed, and the hotel refuses to refund me.
Their staff showed zero willingness to correct their mistake.
Completely unacceptable—beware before booking here!
(Added after answer from Hotel)
Precision: I booked for two weeks, but I had to leave because I caugh flu and was unable to complete my work-related tasks that brought me to Seattle... I was charged for both weeks, and it was impossible to remove the week when I was no longer there; so matter what Red Lion Hotel representent try to say here, I just recall factual events.

I stayed at the Red Lion Hotel, and unfortunately, this was the worst hotel experience I’ve ever had. The room had a strong, moldy odor, and the carpet outside the bathroom was wet. While I was sleeping, my body started itching, likely due to the poor condition of the bedsheets.

The staff’s attitude was extremely unhelpful anything you ask for, the answer is always “no.” When we asked to see the room before booking, the front desk girl said no one was available to show it, but after we paid, we saw multiple staff members walking around. We also tried reporting the poor condition of the room to the manager, but the front desk staff said the manager was not available.

Overall, this hotel is poorly maintained, has terrible customer service, and provides an unpleasant and unhygienic experience. Definitely not worth the money, I would never stay here again.

That said, if you still decide to stay here, I highly recommend dining at Din Tai Fung nearby, the food is amazing and the service is excellent.

The hotel is old and has a highway motel feel to it. The hallways are not well lit and has a musty/damp smell to it. The carpets in the hallway and room could use some cleaning. Not the type of place you would want to take your shoes off. Do not try to check in even a minute before 4PM or else the front desk people will make you feel bad about it. Do not be catfished by the pictures on the website. The breakfast is a bunch of packaged to-go options like granola, yogurt, milk box, frozen sausage biscuits, etc. I would not return or recommend this place.

The location is right near the freeway. Great to just hop on and off, but the freeway noise is really loud. It cost 16.50 a day for parking. They don't say they offer free parking on site but they don't readily offer the info stating that they charge. If you want your room serviced you have to request that ahead of time. We opted to just have our trash emptied. You have to put it in the hallway before 9 am. When we got back they were empty but they didnt bother to put new trash liners in. The hallway was dirty. There was a leak that had happened at sometime and they did a lame attempt at fixing it. 🙄 They are clearly just using this spot as a money maker without investing any money back in. 10 out of 10 would not recommend for the price they are charging.

This is a very old hotel. I was completely deceived by the night view in the photos. The room smelled foul, the hallway carpet looked like it hadn't been cleaned in a long time and smelled foul. The breakfast was terrible. I wanted to check out a day early but was not allowed to. This hotel should not be recommended by Ctrip. The rating is only around 3, which is really bad!