Blue Ocean Beachside Hotel Danang in Da Nang

I can't believe this hotel has so many positive reviews. It makes me thing that people in general want to look like they're happy with whatever they get. Everything sucks in this hotel. You can't handle a WhatsApp conversation with the poor wi-fi they provide.
The room does not have any sort of furniture besides the bed and bedside tables. Not a desk, a chair or something where to put your suitcase on when you take your belongings out of it. There were no drowers in my room.. The window has never been open or with the curtain open because it gives on a 6 floor filthy building wall that is 3 feet away from the window. Just a trick to show a room with a window that is not usable at all but they can charge more $$$ and I finally figured out there's a wall switch designated to the water heater. No label and no one turned it on since I checked in. Waited for water to warm up and I could finally take a shower. The bathroom door is always in the way because it doesn't latch close and kept hitting my back while I was using the sink. The sink bowl is ridiculously big that there's no room left where to keep your bathroom belongings.
There were soaking wet almost naked very loud kids running down the stairs for the thrill of taking a elevator ride on the way up. That happened continuously during all 5 nights I've been there. Up to 12:30am. No one you could have asked help from the reception because there was no one at night.
One morning I informed the hotel manager about what happened at night and with a smile on his face he said "ah... that's the family room!" like saying... "why are you complaining? That's the family room. What were you expecting instead?".
I'll rather stay at "Sea near me Hotel" that was super good in everything and for half the price, by the way. And that's a 4☆ hotel instead of a 3 ☆.
Definitely NEVER AGAIN.

I booked this hotel today, 26th February 2025, on Booking.com. But when I arrived, they informed me that their hotel is full and I should cancel my booking online. I explained there is no refund option. They say they can not cancel either. I asked them why they advertise on Booking.com and take my payment if they do not have a room. They could not explain. I'm still waiting in the lobby as they can not give me my money back either. They say it is held by some agent, after waiting 45 minutes or so they were able to cancel my booking online.