The Western Hill Hotel in Dalat
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Description
In this hotel 104 rooms, 5 floors.
Policies and conditions
- Child Policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Service Animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the Hotel: Visa, JSB, MasterCard, AmericanExpress
- Check in time: 14:00. Check out time: 11:30.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Smoking areas
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Television in lobby
- Private check-in/check-out
- Fire Extinguisher
- Non-smoking rooms
- Room service
- Fridge
- Family room
- VIP room amenities
- Cable TV
- TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Alarm clock
- Slippers
- Toiletries
- Accessibility features
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Kitchen
- Bottled water
- Free Wi-Fi
- Internet
- Car rental
- Airport transportation
- Transfer services
- English
- Tour assistance
- Bike rental
- Barbecue grill(s)
- Hiking
- Parking
- Parking nearby
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Golf course
- Massage
- Sauna
- Family/Kid Friendly
- Pets Not Allowed
Street view
Video: Review khách sạn River Prince Hotel Đà Lạt | 4 sao | Võ Tấn Thi
Map
Reviews
Don't worry though! The hotel is being renovated and construction is going on right now! Construction is extremely loud and starts at 7am.
I'm grateful for all the noise to wake me up early because breakfast ends at 9am. But no rush because breakfast is awful too. A huge lack of variety. When requested eggs, they gave a premade plate of cold eggs.
The staff was pushy and insisted we try the restaurant they recommended and that we rent their car to go around town although it is extremely walkable.
The wifi is also spotty.
The only positive is that the hotel is well located.
Breakfast was plentiful, and the location was central.
My stay at Western Hill Hotel in Da Lat was hands down the worst hotel experience I’ve had in Vietnam. While the room was fairly spacious, it quickly became unbearable due to the lack of air-conditioning—only a standing fan was provided, making it feel like a sauna.
The soundproofing was practically non-existent, and we were constantly disturbed by traffic noise and early morning honking that served as our unwanted alarm clock. On top of that, the bathroom was poorly designed—after every shower, the entire bathroom would flood due to ineffective drainage, making it both inconvenient and unsafe.
The service throughout the hotel was unacceptable. The front desk staff were rude and unwelcoming. Any attempt to seek assistance was met with unfriendly and dismissive responses, leaving us feeling unwelcome from the start.
The housekeeping team was no better. Despite placing a “Do Not Disturb” sign, they persistently knocked and shouted outside our room. When we did request room cleaning, it was done poorly—towels were not replaced, only refolded, and essentials like toilet paper, tissue, and soap were not replenished.
The restaurant experience was equally frustrating. The staff were discourteous, often clearing our plates without even asking if we were done—even though we were still seated and eating. The live station chef repeatedly ignored our order for eggs, despite multiple follow-ups. The worst part: when we asked for coffee (which was being served directly to other guests), the staff told us to get it ourselves from the counter. When questioned, they shockingly responded that they only provided table service to Vietnamese guests, implying a clear bias against foreigners. This discrimination happened daily during our stay.
Overall, Western Hill Hotel does not justify its cost, and I strongly advise against staying here. Between the poor facilities, terrible service, and discriminatory treatment, this hotel completely failed to meet even basic hospitality standards. Given the choice, we would never stay here again.
My stay at Western Hill Hotel in Da Lat was hands down the worst hotel experience I’ve had in Vietnam. While the room was fairly spacious, it quickly became unbearable due to the lack of air-conditioning—only a standing fan was provided, making it feel like a sauna.
The soundproofing was practically non-existent, and we were constantly disturbed by traffic noise and early morning honking that served as our unwanted alarm clock. On top of that, the bathroom was poorly designed—after every shower, the entire bathroom would flood due to ineffective drainage, making it both inconvenient and unsafe.
The service throughout the hotel was unacceptable. The front desk staff were rude and unwelcoming. Any attempt to seek assistance was met with unfriendly and dismissive responses, leaving us feeling unwelcome from the start.
The housekeeping team was no better. Despite placing a “Do Not Disturb” sign, they persistently knocked and shouted outside our room. When we did request room cleaning, it was done poorly—towels were not replaced, only refolded, and essentials like toilet paper, tissue, and soap were not replenished.
The restaurant experience was equally frustrating. The staff were discourteous, often clearing our plates without even asking if we were done—even though we were still seated and eating. The live station chef repeatedly ignored our order for eggs, despite multiple follow-ups. The worst part: when we asked for coffee (which was being served directly to other guests), the staff told us to get it ourselves from the counter. When questioned, they shockingly responded that they only provided table service to Vietnamese guests, implying a clear bias against foreigners. This discrimination happened daily during our stay.
Overall, Western Hill Hotel does not justify its cost, and I strongly advise against staying here. Between the poor facilities, terrible service, and discriminatory treatment, this hotel completely failed to meet even basic hospitality standards. Given the choice, we would never stay here again.
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Frequently asked questions about The Western Hill Hotel
How much does it cost to stay at The Western Hill Hotel?
The cost of staying in The Western Hill Hotel depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 42 USD. Enter your dates to see the exact offer prices.
Which room categories are available in the The Western Hill Hotel?
You can book Run of House, Standard room, Standard room with city view, Standard Quadruple Family room with city view, Standard Double room, Standard Double room with city view, 1 Bedroom Standard Double room with city view, 1 Bedroom Standard Triple room with city view, Standard Quadruple room, Superior room, Superior room with city view, 1 Bedroom Superior room with city view, Superior Single room, Superior Single room with city view, Superior Triple room, Superior Triple room with city view, Superior Double room, Superior Double room with city view, Superior Double room with view, 1 Bedroom Superior Double room with city view, 1 Bedroom Superior Triple room with city view, Superior Quadruple room, Superior Quadruple room with city view, Deluxe room, Deluxe room with city view, Deluxe Single room, Deluxe Single room with city view, Deluxe Triple room, Deluxe Triple room with city view, Deluxe Quadruple room, Deluxe Quadruple room with city view, Deluxe Family room, Deluxe Family room with city view, Deluxe Single Family room with city view, Deluxe Triple Family room with city view, Deluxe Quadruple Family room with city view, Deluxe Double room, Deluxe Double room with city view, Deluxe Double room with view, Deluxe Double Family room, Deluxe Double Family room with city view, Deluxe Quadruple Family room, Executive room, Executive room with city view, Executive Double room, Executive Double room with city view, Presidential room, Presidential room with city view, Presidential Single room, Presidential Double room, Premium room, Premium room with city view, Premium Quadruple room with city view, Premium Double room with city view, Grand room, Grand Quadruple room with city view, Grand Double room with city view, Luxury room, Luxury Double room, Royal room, Royal Double room with city view, Junior Suite, Junior Suite with city view, Junior Suite with view, Single Junior Suite, Double Junior Suite, Double Junior Suite with city view, Standard Junior Suite, Suite, Suite with city view, Single Suite, Single Suite with city view, Triple Suite, Triple Suite with city view, Family Suite, Family Suite with city view, Single Family Suite with city view, Triple Family Suite with city view, Double Suite with city view, Double Family Suite, Standard Suite, Standard Single Suite, Standard Triple Suite, Standard Quadruple Suite, Standard Double Suite, Deluxe Suite, Deluxe Suite with city view, Executive Suite with city view, Executive Suite with view, Executive Single Suite, Executive Single Suite with city view, Executive Triple Suite with city view, Executive Double Suite with city view, Presidential Suite with city view, Presidential Single Suite, Presidential Triple Suite, Presidential Quadruple Suite in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at The Western Hill Hotel?
Check-in at The Western Hill Hotel is possible from 14:00, check-out is until 11:30.
Does The Western Hill Dalat Hotel have a swimming pool?
No, The Western Hill Dalat Hotel doesn't have a pool.
Are pets allowed at The Western Hill Dalat Hotel?
No, pets are not allowed at The Western Hill Dalat Hotel.
How to get from the closest airport to The Western Hill Dalat Hotel?
The closest airport is Lien Khuong International Airport, and it is about 39 mins from hotel by car (31.1 km).
What is the cancellation policy for The Western Hill Dalat Hotel?
The cancellation policy for The Western Hill Dalat Hotel varies depending on the type of room and booking conditions.
Does The Western Hill Dalat Hotel offer airport transfer services?
Yes, The Western Hill Dalat Hotel offers airport transportation for guests. We suggest you call ahead to confirm details.
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Hotel prices for: June - July 2026 calendar
The average hotel price this month is 74 USD The best time to book is June 30, with rates starting from 42 USD




















































































































