Mantra Terrace Brisbane in Brisbane

Shut at 8pm??? Quality has dropped off for quite awhile now so won't bother anymore, bummer!!!

I have been ordering from this venue for a few years now - As of today never again. For the last 3 times the delivery person has not been able to buzz up and the Pizza quality has changed significantly. This particular time I advised them via phone my 4 year old kid was not feeling well, the lady buzzed twice and said the lift was not working. I advised her to wait there and I would come down, had to carry my 4 year old down. Went to the ground floor there was no one there. I walked out onto the street there was no one there. I went back inside and up the lift again, then she tried to call me. She advised me she was on the ground floor, I knew she was not as I had just been there. She continued to argue with me telling me that she was waiting there for me. I am aware of what a pizza box looks like and there was no one carrying a pizza box. I don't know where she went but she was not on ground floor. As she could not work the lift and as I didn't want to carry my son back down I told them not to worry about it. By this stage the ice cream would of melted and the pizza possibly luke warm I will not order from this store again.

Terrible ...sparse topping tiny pizza definately on the never have that again list

I used to work here around 8 or 9 years ago and it was great back then but one day last week I went into the city and decided to give this place a visit and I got to say I was disappointed, there was rubbish everywhere and the standard of food and cleanliness have seemed to have dropped staff seem like they don't want to be working there. I remember when I used to work here everything was in order, staff were all friendly and we always had someone go in to both dining rooms to make sure their clean every 5 mins

The service speed is as good as you can expect in such a busy location, though the quality is a let down. There was a period where they actually made the meals looking really great, but now they are just slopped together. My orders would constantly get delayed because "someone forgot to cook something". It feels like the staff don't enjoy working there and don't how they do their job. Today I saw a staff member refilling the straw dispensers and they were just chucking straw in them and there were straws just poking out everywhere and they didn't even bother do clean that up. On top of that, there's only one bin available which is always full whenever I'm there and there's rubbish put on top and around of it because of it. I realise that there is a huge number of customers at times and the staff may be under stress, but when you see them moving so slowly and miserable then it becomes a problem. I'm not going to make any more purchases here until I see some improvements. McDonalds is meant to be a happy place but this one just feels dead.

Passed through Brisbane waiting on another train, my partner and I were so hungry, I ordered a mcfeast meal with a large chocolate sundae...
The staff obviously didn't want to be there, our beef patties were burnt, I had practically 3 strands of lettuce in my burger with what seemed like a cup of mustard and 9 pickles, to top it off, my sundae was 60% icecream and 40% fudge, I love my fudge but that was way too much!!
I've never been to a mcdonalds that seemed so under trained and horrible like this one.

Absolutely not impressed. Ordered one wrap and they were not busy. The guy at the register didn’t have any interest on customers. Supervisor asked about it after everyone after me got their order. Staff said they forgot about it. I COULD HEAR EVERYTHING!!!!!!!!! And I COULD SEE YOU GUYS BUSY TALKING!!!!! Came here nearly everyday but will never come back for this. It used to be much better. So sad....

Got a quarter pounder meal and the burger and fries were warm/cold.
But the worst of it was the drink, no ice, it was flat and it tasted like soap.
Place wasn't busy.
Didn't have time to ask for a remake.
Knew someone who worked there a few months ago, they said it was really dirty out the back.
Will never eat there ever again.