Anacapri Holiday Resort Apartments in Gold Coast

This stay would have to be my worst ever.
I will list the problems.
Lift didn't work.
The room was dirty with stains on the curtains, the chairs, the kitchen floor.
Holes in the curtains.
Skuff marks & paint off the door edges, the walls, the cupboards.
Damaged lino floor (holes).
Damaged bench top.
The air con in the main room was unable to cool the bedroom due to the ventilation system sucking out the cool air from the unit, so bedroom was very hot.
No tea, coffee, milk or sugar to make a cup upon arrival.
No jug for drinking water to place in the fridge.
Information & Directory folder was filthy.
I felt the overall security was lacking on what is available at most hotels.
It was extremely noisy from all of the traffic.
Unit did not match photographs when booking.
A couple of good points.
Staff was helpful upon checking in through phone conversation due to my late arrival.
Main bed was comfortable.
The washing machine & Dryer were reasonably new looking, so hopefully they worked! I did not use them.
Microwave, fridge room fan worked ok.
Value for money 1 out of 10
My overall score is 2 out of 10.
I would never stay here again.

The room was old, felt unclean, a lot needed replacing, no shower pressure, shower/ tub was rusted/ dirty, old furniture, cupboards, noisy from Gold Coast highway.

Winter stay review
The gentleman that sign me in was lovely, but after that it went down hill. The town house we were given was not the one that was advertised or that I booked. When entering the unit we were over come by a smell in the unit like it hadn’t been opened up or aired for quite a while. Had to purchase a scented candle to over power the smell. Ceiling fan light in dining area constantly flickered and the fan didn’t work, There were no exhaust fans in either of the bathrooms so was unable to use the vanity mirror after showing. Shower in main bedroom leaked water all over the floor so floor mat was saturated when getting out of the shower. Was unable to use bath in main bathroom as no way to fill it unless you used the shower. And the smoke alarm had been removed from here as well. Middle of winter and only very thin blankets were on the beds with only 1 spare blanket but 4 beds. We also had no access to the free internet as the membership had expired. The tiled floors were very slippery

The management charged us AU$60 for no reason,no explanation after our staying. Horrible experience ever.

No A/C in bedroom only lounge - no fly screens on out side doors - listed as full equipped kitchen - there were 1 frying pan & 1 pot on a old electric stow there took a long time to warm up.

Kitchen floor not clean; only 2 non-matching wine glasses (one tiny, one larger); no champagne glasses; Tea/Coffee containers empty; half a roll of toilet paper (we ran out and none to be found, noone in reception on weekend/after hours); coffee table on veranda had no top on it (useless and trashy looking); supplied shampoo but no conditioner (useless); sliding glass door to veranda very hard to open/close; no aircon in bedroom, was hard to get cool air to come in from lounge, even with the fans on; someones empty disposable water bottle under the bed, along with lots of dust and dirt; a battery and a bunch of pingpong balls left in tray on shelf in kitchen; couldn't find how to connect to wifi (no wifi code displayed anywhere and couldn't work out how to contact anyone for assistance as it was 5.30pm - noone in reception). Was a convenient location for what we needed, but the unit was very run down and was not stocked with basic items - toilet paper is a very basic item, tea/coffee etc is pretty basic also. Not impressed for the price. Didn't seem like much care had been taken to make guests comfortable and help them enjoy their stay.