Morphett Arms Hotel in Adelaide

I have eaten at this restaurant several times in the past and usually had a good experience, but unfortunately yesterday’s visit was quite disappointing. The food quality was below average this time. The beef was noticeably overcooked, which affected the overall flavour and texture. The potatoes served on the side were soggy, which made the dish even less enjoyable.
There was also a mix‑up with the order, what was meant to be a scotch fillet was confused with a porterhouse.
On the positive side, the customer service was alright, and the ambience of the place remains pleasant. The location is also excellent, which is one of the reasons we’ve chosen to return multiple times.
However, despite previously positive visits, this particular experience was quite underwhelming. I’m not sure what went wrong this time, but unfortunately, it left us disappointed.

The room was clean and well appointed. It was good value for money, however before making the booking it did not state that a $150 refundable bond needed to be paid. I only found out when checking in. As I prepaid when booking, I had little choice but to pay. The evening meal roast was served lukewarm. I suspect it was not freshly made but possibly frozen and reheated. I had to ask them to heat it up more. I received no apology but glares from the staff members. I recommend that you eat elsewhere

The decore is fantastic but the dining room falls short on service levels and provides just ordinary pub food.. The young staff would benefit from a bit of customer service training - the basics are there but not polished The food is very ordinary in presentation and quality. It simply does not befit the splendid setting.