Boutique Hotel Zach in Innsbruck
✅ Highly praised for cleanliness and room tidiness in multiple reviews ✅ Breakfast described as very good with a wide variety and fresh options ✅ Staff frequently noted as friendly, kind, and professional ✅ Central location convenient for walking to major sights and public transport ✅ Rooms generally spacious with some featuring balconies and garden views ❌ Reception closes at 9 PM with no overnight staff, causing serious safety concerns ❌ Rooms sometimes too warm with no air conditioning in many, requiring windows open despite street noise ❌ Some family rooms lack minibars or kettles and sofa beds can be uncomfortable ❌ Noise from street reported in some front-facing rooms, disturbing especially at night ❌ No refrigerator in rooms, which is inconvenient for families with babies
Rooms and prices
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
deals
Description
Boutique Hotel Zach is a three-star property in Innsbruck built in 1995 and renovated in 2003. It offers a broad selection of room types, including various economy, standard, business, superior, deluxe, suites, and apartments, some with balconies and garden views. Guests can expect amenities such as free WiFi, a fitness centre, a garden, and free parking. The hotel provides family rooms and facilities for disabled guests. It is known for cleanliness and professional service, scoring 9 out of 10 in these categories along with amenities and location. A buffet breakfast is served daily with a good variety of fresh savory and fruit options. The reception closes at 9 PM, and late arrivals receive key access via an envelope, which has raised safety concerns among guests. Pets are not allowed. Payment methods include major credit cards. The hotel offers free public transport cards for stays of two to three days.
Location
Located at Wilhelm-Greil-Straße 11 in Innsbruck, Boutique Hotel Zach is approximately a 5-minute walk from Innsbruck Hauptbahnhof (train station) and about 10 minutes on foot from the Gilded Roof and other city attractions. Nearby points of interest include the Audioversum interactive museum at 237 meters, St. Anne's Column at 236 meters, and the Kristallnacht Memorial at 268 meters. Guests will find restaurants such as Europastüberl (194 m), Sensei (265 m), and Theresienbräu (281 m) within a short walking distance. The hotel is roughly 4 km from Innsbruck Airport (INN).
Tips
- If you arrive late, be prepared for self check-in as reception closes at 9 PM.
- Request a room facing the courtyard if you want to avoid street noise, especially at night.
- Families with babies should note that rooms do not have refrigerators and some family rooms lack kettles or minibars.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] 07:00-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, AmericanExpress, DinersClub, UnionPay, JSB, MasterCard
- Check in time: 15:00-20:30. Check out time: 06:30-11:00.
Services and facilities
- Elevator/lift
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Private check-in/check-out
- Outdoor furniture
- Reception desk
- Non-smoking rooms
- Family room
- Cable TV
- Hairdryer
- Shower/Bathtub
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Safe-deposit box
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Breakfast
- Snack bar
- Vending machine
- Packed Lunches
- Free Wi-Fi
- Spanish
- German
- English
- Italian
- French
- Multi-language staff
- Polish
- Tour assistance
- Hiking
- Offsite parking reservations required
- Garage
- Fax and copy machine
- Meeting and presentation facilities
- Fitness facilities
- Family/Kid Friendly
- Ski storage
- Skiing
- Pets Not Allowed
Video: ZACH hotel Innsbruck
Map
Reviews
- no mini bar / or at least kettle in a the family room.
- sofa bed wasn't comfortable at all.
- the main bed acclaimed to be a king was just two singles brought together, and they keep splitting every while.
- check out at 11.
- lobby closes at 21:00 every day.
Otherwise, it worth mentioning and praising the rooms cleanliness, and kindness of most of receptionists out there.
- they afford a city welcome card to use public transportation for free during two/ three days stay.
- very good breakfast with variety of fresh savory and fruits.
Unfortunately, the experience did not meet the expectations we had.
The room was consistently very cold, with noticeable cold air coming through the windows. As there was no refrigerator available, we had to place baby food near the window to keep it cool, which was far from ideal when traveling with small children.
At night, significant noise from the street could be heard, including people shouting, which disrupted the sense of comfort we were hoping for.
The hotel presents itself as family-friendly, which influenced our decision to book. However, during breakfast we felt uncomfortable with how the normal eating behavior of our toddlers was addressed. While we fully understand the need to maintain shared spaces, the manner in which the situation was handled left us feeling judged rather than supported.
We made conscious efforts throughout our stay to minimize any inconvenience and be respectful guests.
We travel frequently as a family and have not encountered similar concerns elsewhere. It is therefore disappointing that this stay did not reflect the family-oriented atmosphere we expected.
The reception staff were amazing and extremely helpful. The breakfast was also really good and the waiting staff were very friendly.
I would highly recommend this hotel for a city break stay.
The breakfast has many options, sweet and savory (the tea options are impressive!), for all tastes, and is served in a beautiful room, overlooking the street.
All the staff was really nice and helpful, we had great restaurant recomendations and all the info regarding our turist pass for public transportation.
The location is great, just a 5 minute walk from the train station, and a 10 minute walk to the Gilded Roof and other atractions in Innsbruck. A less than 5 minute walk to bus stops that can take you up to the mountains on each side of town, for breathtaking views. We absolutely loved our stay!
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Boutique Hotel Zach
What types of rooms does Boutique Hotel Zach offer?
The hotel offers a wide range of room types, including Economy, Standard, Business, Superior, Deluxe rooms, Suites, Family Suites, and Apartments, some with balconies or garden views.
Is breakfast included and what are the serving hours?
Breakfast is served as a buffet daily. On weekdays it is available from 06:30 to 10:00, and on weekends from 07:00 to 11:00. Additional fees apply if breakfast is not included in the booking.
Does the hotel allow pets?
Pets are not allowed at Boutique Hotel Zach.
How far is the hotel from Innsbruck Airport?
The hotel is approximately 4 kilometers from Innsbruck Airport (INN).
Is there 24-hour reception at Boutique Hotel Zach?
No, the reception closes at 21:00 daily. Guests arriving late receive their keys in an envelope at the entrance, but no staff are on site overnight.
Hotels you might also like
Hotel prices for: July - August 2026 calendar
The average hotel price this month is 199 USD The best time to book is July 12, with rates starting from 199 USD
























































































































