‹›
239 USD
Hotel Queen Nelly Park in Kiten
🌍 Bulgaria, Osma Street 6, 8183 Kiten
● Center: 670 m
🌞 Beach - 3 min
✅ Impeccable cleanliness with daily towel changes and well-maintained gardens ✅ Excellent family facilities including two pools (one for children), kids' club, and animation team engaging guests in activities ✅ Friendly and professional staff creating a welcoming atmosphere noted in multiple positive reviews ✅ Good food quality with some dishes described as delicious and thoughtfully prepared ✅ Convenient beachfront location just 170 meters from Atliman beach ❌ Reception staff often unhelpful with limited English skills and unprofessional behavior reported ❌ Noise disturbance from nearby clubs between midnight and 4 a.m., affecting sleep quality ❌ Only one room key provided per booking, with security concerns due to lack of identity verification ❌ Some guests reported unpleasant odors near the main entrance from trash bins and locked secondary entrances ❌ Bathrooms described as visually appealing but impractical, and limited power outlets near beds
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Rooms and prices
2 guests
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Standard Double room
Air conditioning and private bathroom
Beds:
239 USD
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Standard room
Air conditioning and private bathroom
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Standard Single room
Air conditioning and private bathroom
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Standard Double room with garden view
Private bathroom
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Deluxe room
Air conditioning and private bathroom
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Deluxe Family room
Family room with air conditioner and bathroom
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Suite
Private bathroom
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Family Suite
Family room with bathroom
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Apartment
Air conditioning and private bathroom
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1 Bedroom Apartment
Air conditioning and private bathroom
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Description
Hotel Queen Nelly Park is a four-star property in Kiten, Bulgaria, offering a variety of room types such as Standard, Deluxe, Suites, and Apartments, including family options like the Deluxe Family room and Family Suite. Guests will find amenities like air conditioning, free WiFi, a fitness centre, tennis court, and two swimming pools, one designed for children. The hotel features a restaurant and bar on site, along with a kids' club and playground, catering to families. The hotel operates a 24-hour front desk with express and private check-in/out services. The property is praised for its cleanliness, well-maintained green gardens, and friendly staff, although some reviews note inconsistent reception service and noise issues at night. The hotel provides free parking and car hire services, and it is beachfront with direct access to the nearby Atliman beach.
Location
Hotel Queen Nelly Park is situated at Osma Street 6 in Kiten, approximately 170 meters from the Atliman beach, making it very convenient for beach access. The Bourgas Airport (BOJ) is 44 kilometers away, providing a reasonable transfer distance. Nearby dining options include Restaurant Pataya at 160 meters, a Chinese restaurant 183 meters away, and Restaurant Mehana Petela at 216 meters, with ratings ranging from 7 to 8 out of 10. The hotel is located close to the town center and local shops, adding convenience for guests looking to explore the area or grab a meal outside the hotel.
Tips
- Bring earplugs if you're sensitive to noise, as nearby clubs can cause disturbances from midnight to early morning.
- Request a room away from the main entrance to avoid odors from trash bins.
- Since only one room key is given and security can be lax, keep your belongings secure and verify key handover personally.
Policies and conditions
- Child policies: Children aged 1 and above are welcome at this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: Vegan, Vegetarian Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, AmericanExpress, MasterCard
- Check in time: 14:00-23:30. Check out time: 01:00-11:30.
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Services and facilities
General
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Smoke-free property
- Heating
- Security guard
- Express check-in/check-out
- Garden
- Terrace
- Private check-in/check-out
- Fire Extinguisher
- Outdoor furniture
Rooms
- Allergy-free rooms
- Non-smoking rooms
- Fridge
- Family room
- Carbon Monoxide Detector
- Smoke Detector
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Toiletries
Accessibility
- Wheelchair Accessible
Services and amenities
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
Meals
- Bar
- Restaurant
Internet
- Free Wi-Fi
- Internet access
Transfer
- Car rental
- Airport transportation
- Transfer services
Recreation
- Barbecue grill(s)
- Picnic area
- Fishing
Parking
- Parking
- Parking nearby
Pool and beach
- Swimming pool
- Outdoor pool
- Beach facilities
- Seasonal outdoor swimming pool
- Next to the beach
Business
- Conference Hall
Sports
- Tennis court
- Fitness facilities
Beauty and wellness
- Doctor
- First Aid Kit
Kids
- Children's playground
- Kids club
The nearest beach is located on the distance of 170 m. It takes 3 minutes To the beach!
The distance to the sea is 230 meters
Video: 🎥✨ Рекламни магнити, които създадохме за Queen Nelly Hotel Park Kiten 🏖️
Map
Reviews
06.02.2026
I had a short, spontaneous stay at this hotel without doing any prior research, and it completely exceeded my expectations. It turned out to be one of the most enjoyable hotel experiences I’ve had in Bulgaria – and that includes stays at several well-known 5-star resorts.
From the moment I arrived, the staff stood out with their warmth, professionalism, and genuine hospitality. They made me feel welcome and well cared for in a way that’s rare even at high-end hotels.
The cleanliness throughout the hotel was impeccable.
The food was another highlight. Every dish was delicious and thoughtfully prepared.
The location was also a pleasant surprise – peaceful, yet conveniently close to the beach.
Honestly, I had a much better experience here than in some of Bulgaria’s luxury resorts that charge double the price but don’t come close in terms of service or atmosphere. This place truly raises the bar for what hospitality should be. Definitely will come back!
From the moment I arrived, the staff stood out with their warmth, professionalism, and genuine hospitality. They made me feel welcome and well cared for in a way that’s rare even at high-end hotels.
The cleanliness throughout the hotel was impeccable.
The food was another highlight. Every dish was delicious and thoughtfully prepared.
The location was also a pleasant surprise – peaceful, yet conveniently close to the beach.
Honestly, I had a much better experience here than in some of Bulgaria’s luxury resorts that charge double the price but don’t come close in terms of service or atmosphere. This place truly raises the bar for what hospitality should be. Definitely will come back!
24.07.2025
- UPDATE: We got kicked out of the hotel right after checkout! The lady at reception told me that I couldn't wait there for a bus from my travel agency and I have to go outside!
TERRIBLE end of vacation. She even took plate out of my sister's hand durning lunch?! (That we paid for!)
After a while I got it solved with my travel agency.. It just made my experience terrible. Couldn't imagine what it would be like without one.
note: after 3 months we got no explanation from management, why that happened.
+ Rooms are quite nice except for the bathroom that just looks good, but it's not practical.
- Only one room key, you have to keep yours at reception if you want to be independent from others. They never verified the identity of anyone who tried to get that key.. so really not secure.
+ We got fresh towels everyday. The hotel seems clean.
- One day we went for whole day trip and cleaning lady left out room unlocked! UNACCEPTABLE
- Personell does not speak English.
- You gotta walk around smelly trash bins through main entrance because other entries are locked.
- Foods look way better than they taste.
+ Quite good ice cream and Pizza.
- Night sleep is terrible. Restless nights for me. - Strong bass from nearby club 00:00-04:00 local time. Early in the morning crying kids from other rooms. Looking forward to enjoy peace at home.
- No power outlet near the bed.
I recommend the hotel owner to invest into digital key cards for rooms and other entries to the hotel that supposedly must be now locked.. It would make the stay for guests better and rooms would be more secure when you can just lookup who entered that room etc.. now security is kinda bad with just one security camera aiming at entrance to the technical room
Replacement of personnel at reception would make our stay wayy better.
Just make them learn 30 English phrases... At least they could do something else than just sit with their mobile phones.
(Many times when I went there to pick my room key they stared at me like a monkey and didn't say a word...)
TERRIBLE end of vacation. She even took plate out of my sister's hand durning lunch?! (That we paid for!)
After a while I got it solved with my travel agency.. It just made my experience terrible. Couldn't imagine what it would be like without one.
note: after 3 months we got no explanation from management, why that happened.
+ Rooms are quite nice except for the bathroom that just looks good, but it's not practical.
- Only one room key, you have to keep yours at reception if you want to be independent from others. They never verified the identity of anyone who tried to get that key.. so really not secure.
+ We got fresh towels everyday. The hotel seems clean.
- One day we went for whole day trip and cleaning lady left out room unlocked! UNACCEPTABLE
- Personell does not speak English.
- You gotta walk around smelly trash bins through main entrance because other entries are locked.
- Foods look way better than they taste.
+ Quite good ice cream and Pizza.
- Night sleep is terrible. Restless nights for me. - Strong bass from nearby club 00:00-04:00 local time. Early in the morning crying kids from other rooms. Looking forward to enjoy peace at home.
- No power outlet near the bed.
I recommend the hotel owner to invest into digital key cards for rooms and other entries to the hotel that supposedly must be now locked.. It would make the stay for guests better and rooms would be more secure when you can just lookup who entered that room etc.. now security is kinda bad with just one security camera aiming at entrance to the technical room
Replacement of personnel at reception would make our stay wayy better.
Just make them learn 30 English phrases... At least they could do something else than just sit with their mobile phones.
(Many times when I went there to pick my room key they stared at me like a monkey and didn't say a word...)
04.07.2025
Very nice 3 floor hotel, with a lot of green around. Located close to the beach the hotel is extremely suitable for families with children. There are two pools, one is specially for children. The restaurant is well organized, the staff is polite and friendly.
13.06.2025
I would recommend visiting and staying here, especially if you have children. The place offers amazing food and entertainment for children. The staff is kind. I am glad we chose this place. For grown ups there is yoga in the mornings and also different types of activities during the day if you have interest. There are two pools and the hygiene is top.
19.05.2025
Hotel for families with small children
On the plus side, the rooms and the hotel looked exactly like the photos, so there were no unpleasant surprises upon arrival. The location was convenient, with shops, restaurants and a local train stop nearby. Cleanliness was impeccable, with daily towel changes, weekly sheet changes, and well-maintained hotel grounds. The animation team deserves special mention. They were truly outstanding; they spoke English fluently and actively engaged guests around the pool, inviting everyone to join in activities like water polo, pétanque, darts, mini disco etc. Most of the staff were very friendly, although, unfortunately, two receptionists were unprofessional and unhelpful, with limited language skills to Bulgarian and little Russian, making communication difficult.
However, there were several downsides to our stay. The food often looked better than it tasted, though we could always find something tasty. The restaurant frequently ran out of glasses, so we had to drink from plastic cups, which was disappointing. Noise was another issue, as the music from nearby clubs, particularly the bass, could be heard even with the windows closed, disturbing our sleep. The walls between the rooms were also quite thin, so we could hear everything from neighboring rooms. Additionally, the trash bins in front of the hotel emitted a strong, unpleasant smell. Another major drawback was that the hotel’s gates were locked, forcing us to use the main entrance, which significantly increased the walk to the beach—something we didn't expect. Lastly, our room had only one available electrical outlet, so we had to unplug the noisy fridge and move the extra bed to access another outlets.
Overall, while the hotel had its strengths, such as its cleanliness and the excellent animation team, the issues with the reception staff, the lack of proper glasses in the restaurant, the noise, and locked gates were significant drawbacks.
On the plus side, the rooms and the hotel looked exactly like the photos, so there were no unpleasant surprises upon arrival. The location was convenient, with shops, restaurants and a local train stop nearby. Cleanliness was impeccable, with daily towel changes, weekly sheet changes, and well-maintained hotel grounds. The animation team deserves special mention. They were truly outstanding; they spoke English fluently and actively engaged guests around the pool, inviting everyone to join in activities like water polo, pétanque, darts, mini disco etc. Most of the staff were very friendly, although, unfortunately, two receptionists were unprofessional and unhelpful, with limited language skills to Bulgarian and little Russian, making communication difficult.
However, there were several downsides to our stay. The food often looked better than it tasted, though we could always find something tasty. The restaurant frequently ran out of glasses, so we had to drink from plastic cups, which was disappointing. Noise was another issue, as the music from nearby clubs, particularly the bass, could be heard even with the windows closed, disturbing our sleep. The walls between the rooms were also quite thin, so we could hear everything from neighboring rooms. Additionally, the trash bins in front of the hotel emitted a strong, unpleasant smell. Another major drawback was that the hotel’s gates were locked, forcing us to use the main entrance, which significantly increased the walk to the beach—something we didn't expect. Lastly, our room had only one available electrical outlet, so we had to unplug the noisy fridge and move the extra bed to access another outlets.
Overall, while the hotel had its strengths, such as its cleanliness and the excellent animation team, the issues with the reception staff, the lack of proper glasses in the restaurant, the noise, and locked gates were significant drawbacks.
01.10.2024
I had a fantastic stay with an excellent value for money. The all-inclusive package was great, offering delicious food options. We enjoyed relaxing by the pool. The staff were incredibly friendly and welcoming.
19.08.2024
- UPDATE: We got kicked out of the hotel right after checkout! The lady at reception told me that I couldn't wait there for a bus from my travel agency and I have to go outside!
TERRIBLE end of vacation. She even took plate out of my sister's hand durning lunch?! (That we paid for!)
After a while I got it solved with my travel agency.. It just made my experience terrible. Couldn't imagine what it would be like without one.
+ Rooms are quite nice except for the bathroom that just looks good, but it's not practical.
- Only one room key, you have to keep yours at reception if you want to be independent from others. They never verified the identity of anyone who tried to get that key.. so really not secure.
+ We got fresh towels everyday. The hotel seems clean.
- One day we went for whole day trip and cleaning lady left out room unlocked! UNACCEPTABLE
- Personell does not speak English.
- You gotta walk around smelly trash bins through main entrance because other entries are locked.
- Foods look way better than they taste.
+ Quite good ice cream and Pizza.
- Night sleep is terrible. Restless nights for me. - Strong bass from nearby club 00:00-04:00 local time. Early in the morning crying kids from other rooms. Looking forward to enjoy peace at home.
- No power outlet near the bed.
I recommend the hotel owner to invest into digital key cards for rooms and other entries to the hotel that supposedly must be now locked.. It would make the stay for guests better and rooms would be more secure when you can just lookup who entered that room etc.. now security is kinda bad with just one security camera aiming at entrance to the technical room
Replacement of personnel at reception would make our stay wayy better.
Just make them learn 30 English phrases... At least they could do something else than just sit with their mobile phones.
(Many times when I went there to pick my room key they stared at me like a monkey and didn't say a word...)
TERRIBLE end of vacation. She even took plate out of my sister's hand durning lunch?! (That we paid for!)
After a while I got it solved with my travel agency.. It just made my experience terrible. Couldn't imagine what it would be like without one.
+ Rooms are quite nice except for the bathroom that just looks good, but it's not practical.
- Only one room key, you have to keep yours at reception if you want to be independent from others. They never verified the identity of anyone who tried to get that key.. so really not secure.
+ We got fresh towels everyday. The hotel seems clean.
- One day we went for whole day trip and cleaning lady left out room unlocked! UNACCEPTABLE
- Personell does not speak English.
- You gotta walk around smelly trash bins through main entrance because other entries are locked.
- Foods look way better than they taste.
+ Quite good ice cream and Pizza.
- Night sleep is terrible. Restless nights for me. - Strong bass from nearby club 00:00-04:00 local time. Early in the morning crying kids from other rooms. Looking forward to enjoy peace at home.
- No power outlet near the bed.
I recommend the hotel owner to invest into digital key cards for rooms and other entries to the hotel that supposedly must be now locked.. It would make the stay for guests better and rooms would be more secure when you can just lookup who entered that room etc.. now security is kinda bad with just one security camera aiming at entrance to the technical room
Replacement of personnel at reception would make our stay wayy better.
Just make them learn 30 English phrases... At least they could do something else than just sit with their mobile phones.
(Many times when I went there to pick my room key they stared at me like a monkey and didn't say a word...)
19.08.2024
It was a wonderful time spend there. The rooms are big with big nice beds. They clean and change the sheets every day. The food was plenty and delicious as well.
Only two notes. The children's pool was cold (it was build under the shadow of trees), and I didn't saw life guard nier the pool.
In general I would come back again there.
Only two notes. The children's pool was cold (it was build under the shadow of trees), and I didn't saw life guard nier the pool.
In general I would come back again there.
10.07.2024
Very good hotel, closer to the beach and the centrum. Quiet and nice place with very good green gardens and trees. The staff is friendly. The food is delicious, the rooms are clean, you have an good choice of drinks. It's a great place to spend a few days.
09.03.2023
Tasty food.
Very clean and rooms with modern furniture.
Good location.
Nice and kind staff.
Very clean and rooms with modern furniture.
Good location.
Nice and kind staff.
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POIs near hotel
Monument to the Drowned at Dalyana 'Kondros' (46 min)
Memorial dedicated to those who drowned at Dalyana 'Kondros' near Primorsko.
1300 Years Bulgaria (50 min)
Monument commemorating 1300 years of Bulgarian history and independence.
Primorsko Museum (53 min)
Local museum showcasing Primorsko's history and cultural heritage. Open daily 10:00–18:00.
Cafe and Restaurants near hotel
Restaurant «Pataya» (2 min)
ul. "Atliman", 8183 Kiten
Китайски Ресторант (3 min)
8183 Китен
Restaurant «механа Петела» (3 min)
8183 Kiten
Frequently asked questions about Hotel Queen Nelly Park
What types of rooms are available at Hotel Queen Nelly Park?
The hotel offers Standard room, Standard Single room, Standard Double room, Standard Double room with garden view, Deluxe room, Deluxe Family room, Deluxe Quadruple Family room, Suite, Family Suite, Apartment, 1 Bedroom Apartment, and 1 Bedroom Double Apartment.
Is the hotel suitable for families with children?
Yes, Hotel Queen Nelly Park is family-friendly with amenities such as a children's playground, kids' club, and two pools including a dedicated children's pool.
How close is the hotel to the beach and local restaurants?
The hotel is located 170 meters from Atliman beach. Nearby restaurants include Pataya (160 m), a Chinese restaurant (183 m), and Mehana Petela (216 m).
Are pets allowed at the hotel?
No, pets are not allowed at Hotel Queen Nelly Park.
What languages do the staff speak, and is the reception available 24 hours?
The hotel has a 24-hour front desk. However, some reviews indicate that reception staff have limited English proficiency.
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