Harmony Phnom Penh Hotel in Phnom Penh

Disharmony is the right name for this hotel. This hotel ruined all the wonderful impressions of Cambodia and the wonderful locals. Staff who allow you to be rude and imitate, is it a service? The senior manager hating people is not boring to work with them. Hotel policy: I have a room booked I need an early check-in rooms available at the moment are available, pay 100 %of the cost for the identical room and for breakfast too, why the second breakfast? Hotel policy! Deposit $50 for a room with mould in the bathroom. Deposit so that they don't steal mould? When asked to give a room with a normal bathroom, wait for the maid. Half an hour later the maid came, but the room will be replaced! 40 minutes of waiting, I call the reception when they replace the number, the answer: the maid said it was a normal mould! What??? We won't give another number, no others! But the room is mouldy! Do you want to clean the bathroom? Pay for an early check-in and we'll be cleaning your room all the time! It's all the company's policy! And give answers for 40 minutes! And if you don't like something, everyone says it's okay, it's a problem with you. Avoid this place. And yes, mould is very harmful to health and it's not the norm!!!!!

Disharmony is the right name for this hotel. This hotel ruined all the wonderful impressions of Cambodia and the wonderful locals. Staff who allow you to be rude and imitate, is it a service? The senior manager hating people is not boring to work with them. Hotel policy: I have a room booked I need an early check-in rooms available at the moment are available, pay 100 %of the cost for the identical room and for breakfast too, why the second breakfast? Hotel policy! Deposit $50 for a room with mould in the bathroom. Deposit so that they don't steal mould? When asked to give a room with a normal bathroom, wait for the maid. Half an hour later the maid came, but the room will be replaced! 40 minutes of waiting, I call the reception when they replace the number, the answer: the maid said it was a normal mould! What??? We won't give another number, no others! But the room is mouldy! Do you want to clean the bathroom? Pay for an early check-in and we'll be cleaning your room all the time! It's all the company's policy! And give answers for 40 minutes! And if you don't like something, everyone says it's okay, it's a problem with you. Avoid this place. And yes, mould is very harmful to health and it's not the norm!!!!!