Diamond Hotel in Phnom Penh
Rooms and prices
Description
In this hotel 80 rooms, 8 floors.
Policies and conditions
- Free private parking is possible on site (reservation is needed).
- Pets are not allowed.
- WiFi is available in all areas and is free of charge.
- All children are welcome.
4 children under 6 years stay free of charge when using existing beds.
4 children from 7 to 12 years are charged USD 6 per night when using existing beds.
One older child or adult is charged USD 18 per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of total guests in a room is 4.
There is no capacity for cots in the room. - Check in time: 14:00. Check out time: 06:00-12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Newspapers
- Ticket assistance
- Terrace
- Non-smoking rooms
- Room service
- Cable TV
- TV
- Minibar
- Hairdryer
- Locker
- Shower/Bathtub
- Bathtub
- Shower
- Bathrobe
- Laptop safe
- Slippers
- Toiletries
- Accessibility features
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Bar
- Coffee/tea for guests
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Kettle
- Free Wi-Fi
- Car rental
- English
- French
- Multi-language staff
- Tour assistance
- Offsite parking reservations required
- Business center
- Fax and copy machine
- Massage
- Pets Not Allowed
Street view
Video: Diamond Pearl Hotel at Koh Pich, Phnom Penh
Map
Reviews
Problems arose on our 3rd of 3 nights when the toilet overflowed in the middle of the night (nobody was using it) putting toilet water all over the room. Although the staff were quick to come up this caused hours of disturbance and soaked our belongings- and we obviously had to pack and unpack again elsewhere. There was not even an apology from the hotel. They moved us to another room which had no wifi connection, and the sheets were covered in stains (see attached image). Again no apology from staff. The issues were raised with staff immediately, contrary to what the condescending rude women on reception on check out were saying.
We stayed for 3 days, this all happening on the last night which was the worst timing as we were on a 15+ hour flight the next day on no sleep. The reception staff said it was OUR fault for not pursuing the matters at reception!!- this was when checking out.
At the very least they should have apologised and given a discount of the final night, and moved us to a suitable clean room.
The hotel needs to train their staff in manners, cleanliness and procedures in such occasions as this.
Summary:
- Poor reception staff, poor housekeeping, poor food
+ Great staff other than reception, good location
Cafe and Restaurants near hotel
Frequently asked questions about Diamond Hotel
How much does it cost to stay at Diamond Hotel?
The cost of staying in Diamond Hotel depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 42 USD. Enter your dates to see the exact offer prices.
Which sights are located near Diamond Hotel?
The nearest sights are: Wat Phnom (960 m), Royal Palace (1.3 km) and Silver Pagoda (1.5 km)
Which room categories are available in the Diamond Hotel?
You can book Run of House, Standard room, Standard Single room, Standard Double room, Superior room, Superior Single room, Superior Double room, Deluxe room, Deluxe Single room, Deluxe Triple room, Deluxe Triple room with city view, Deluxe Family room, Deluxe Double room, Deluxe Double room with city view, Deluxe Double Family room in the hotel. Please check room availability by choosing your dates













































