4 star hotels in Shenzhen

The mall downstairs is a great option for food and shopping. The location is convenient and the environment is nice. Thanks to Bella, Mikael, and Piko for their help during my stay. I particularly love the washing machine and balcony that come with Ascott properties.

The room was spotless and clean, equipped with a kitchen and washing machine, plus all the tableware and cooking utensils you'd need. It's perfect for families traveling with children. The location is superb, making it easy to get to all the nearby attractions. You can just walk through the building to Raffles City, where you'll find everything you need for dining, shopping, and entertainment. There...

The hotel is in Nanshan District, not too far from the airport. There's a shopping mall and a subway station right downstairs, making it super convenient for shopping and dining. It's also close to attractions in Bao'an, Shenzhen Bay, and Futian. However, if you're heading to places like Luohu, Yantian, or Dameisha, it's quite a distance – you'd need many transfers on the subway or about an hour by...

This is my go-to hotel whenever I'm in Shenzhen. It's super convenient to get to from the airport via the subway. The rooms are spacious and well-equipped, and the staff are all incredibly welcoming. Plus, Raffles City Mall is right downstairs, which is a huge bonus!

Very good. The hotel is a bit old, but it's perfect for long business trips; it feels more like a home than a hotel.

We love the Dragon Suite — the kids are obsessed, and our whole family always enjoys our stay, especially with Raffles City shopping mall just downstairs.

This is the first time we chose to stay at this hotel. Spacious room, clean bathroom with a strong shower head, and Hilton Doubletree provides Crabtree & Evelyn’s product! All electronic appliances work well! The staff are very friendly and polite. Definitely worth staying again!

The hotel location is excellent. The room is spacious and cozy. Highly recommend for a family stay

Great location, and Cloud the manager provided excellent service.

Chain hotels really do guarantee quality. The room was bright and clean, and the front desk staff was incredibly friendly and even gave me two delicious cookies. I was also lucky enough to catch a lion dance performance for Chinese New Year in Guangdong.

My stay this time far exceeded my expectations. Service: I made a last-minute booking at this DoubleTree by Hilton, so I didn't have high expectations for the service. However, during check-in, I realized I had left my phone in a ride-sharing car, which caused a bit of panic. I want to give a special thank you to the front desk attendant, Lychee (Gan Weiju). His handling of the situation truly surpassed...

Very friendly staff and helpful team. Room was spacious and decent size double bed for family of 4 (with 2 kids under 10 yo). Cookies from check-in was definitely a treat and was so good we bought a can and took it home.

Hygiene: Clean and hygienic Service: Attentive and welcoming

Nice hotel, clean and helpful front desk.

I had a wonderful stay at this hotel and would highly recommend it. The property is clean, modern, and very comfortable. My room was spacious, and well-equipped with everything I needed for a relaxing visit. The bed was especially cozy, and the overall atmosphere was quiet and welcoming. What truly made my stay exceptional was the outstanding service, especially from Amy at the front desk. She was...

Very clean, the room was spacious and spotless. I slept soundly all night and would definitely come back.

The front desk staff were very friendly and efficient. The room was also incredibly spacious, and I loved being able to watch TV while soaking in the bathtub – so relaxing! The mattress was really comfortable too. Overall, a fantastic stay. I visited the flower market and botanical garden, and as a flower lover, I was incredibly happy, haha.

The hotel's gym was a real pleasant surprise! It's not huge, but it's incredibly well-equipped – the cardio machines, especially the treadmills, are in great condition, and the strength area has a good mix of machines and free weights. It's perfectly adequate for maintaining your workout routine while traveling. What really stood out was how immaculately clean it was. Staff were on hand to wipe down...

The room was clean and tidy, the front desk staff were very welcoming, and the breakfast offered a great variety. I'll definitely choose this hotel again for my next business trip.

The room is big and new. Breakfast is OK. But the location is far away. It's a quite good experience.

The family room options are a bit limited. The environment is really good, quiet, and clean. The breakfast selection is abundant and well-balanced. It's right next to Tianhong Shopping Mall, making dining and shopping very convenient. The service attitude is excellent.

The hotel environment was lovely, and the front desk staff was incredibly helpful, even upgrading our room. The room itself was clean and tidy. The breakfast offered a great variety of options and the dining area had a pleasant atmosphere. Overall, it was a very enjoyable experience.

The room was decent, and the breakfast was delicious. The mattress was really comfortable. I'd definitely book again. It's super convenient for both business trips and leisure. Plus, if a friend can't make it to breakfast, they can even pack a meal to go for them!

Near train, very clean, nice mall next door with cheap food, supermarke

The hotel's location is unbeatable, and the night view is absolutely stunning – that alone makes it worth staying here. On the downside, the hotel facilities are a bit mediocre. The first-floor layout is poor; the elevator faces the door and is very slow, so every time you go upstairs, you have to stand around for a while in a noisy environment. Also, the living space in the room is too large, feeling...

The views, facilities, and service were all top-notch; the atmosphere was tranquil yet luxurious. The staff were enthusiastic and professional, a special thanks to Nora, Maddy, Kathryn, Evonne, Singer, and Elaine. My experience was absolutely fantastic!

My stay at Raffles Shenzhen was absolutely perfect! I particularly want to give a shout-out to our attentive butler, Nora, who meticulously handled all the room handover details. Her communication was gentle and patient. The room environment was elegant and clean, and the配套服务 (complementary services) were incredibly thoughtful. The team, including Echo, Vava, Annie, and Naomi, was professional and...

My stay at the Raffles Hotel was absolutely delightful, and I wholeheartedly give it a perfect rating. The hotel exudes an excellent sense of quality throughout, with luxurious public areas, a well-equipped gym, and fantastic surrounding amenities. The gym equipment is brand new, the space is bright and tidy, and the professional Technogym machines, along with the wall screens and mirrored design,...

My stay at Raffles Shenzhen was, overall, very satisfying. The hotel is located in Tower 7 of Shenzhen Bay No. 1, and the lobby is on the 34th floor – the Sky Lobby – which offers stunning panoramic views of Shenzhen Bay and Talent Park, perfect for a stroll. It's also conveniently close to MixC World. When it comes to dining, they pretty much cover every type of cuisine imaginable. The buffet breakfast...

In the fast-paced city of Shenzhen, Raffles Shenzhen has long transcended the definition of a hotel for me; it's more like a familiar old friend. The butler service here truly embodies the essence of subtle care. Annie, Nora, Naomi, Echo, and Vava always strike the perfect balance—they check in with me beforehand, confirming my itinerary and preferences, yet never intrude. What touches me most is...

Surrounded by retro vibes for a day! The hotel itself is a massive photoshoot location; you don't even need to find the perfect angle, just stand anywhere and it looks great. From check-in to check-out, the front desk agent Xiao Zhen was professional and attentive, always with a warm smile! Thanks for this wonderful encounter, I got to experience a touch of old Shanghai charm right here in Shenzhen...

Pretty good! The decor is very unique, with a retro style that gives off an old Shanghai vibe. It's just a few minutes' walk from the subway station, so getting around is convenient. I'd definitely consider staying here again next time I'm in Shenzhen.

Excellent! During my stay, Xiao Zhen from the staff actively helped with my luggage, gave clear directions, and responded quickly to my requests. Her attitude was gentle and considerate, and her service was professional and thoughtful, with great attention to detail. The experience was absolutely superb, definitely worth repeat visits, and highly recommended!

Loved the hotel and thought it was in a great location. The staff were very friendly. Definitely worth staying there.

I booked two rooms and carefully reviewed the photos before making my selection. Upon arrival, one room matched the description and images, but the room assigned to me did not even have a desk or workspace and was smaller than what was shown on the platform. I requested a room change, but the staff informed me that the room I booked does not include a desk.

In the first room was a strong smell of smoke. We asked to change the room and they gave us a room with air purifier. View was good. Location is amazing. Room is not exactly dirty - but the curtains were dusty. In general - I would come back again.

The deluxe king room was a nightmare. All night long, the KTV or nightclub downstairs was blasting music, 'boom-boom-pow' incessantly. At 2:30 AM, people were still yelling and singing. There was no mention beforehand that there was a KTV entertainment venue downstairs. Since I'd already checked in, there was no way to change hotels in the middle of the night.

This hotel is inconvenient for tourism in Long gang, Shenzhen China. The Receptionist was very nice and gave me the information as well.

Quiet with lots of food locations. Easy walk to the painting village

Vienna Hotels is basically our family's first choice for traveling all over the country. We think it's really great and has a high cost-performance ratio. Our Spring Festival trip this year is over, and we are looking forward to our winter and summer vacation trips. We will choose Vienna Hotels again.

The promised buffet breakfast of 38 yuan per person actually turned into snacks and light meals. Is it worth 10 yuan? Because of the decline in breakfast quality, I was asked to cancel and rebook, but I chose to make do with the increased room rate. They supposedly upgraded my room, but on the first day, I found what appeared to be urine stains on the toilet seat. I called the staff to come and fix...

The overall experience at Vienna International Hotel was great, offering excellent value for money. The front desk staff were efficient with check-in and their service was warm and attentive, patiently answering all my questions. The room was clean and tidy, with soft and comfortable bedding. The soundproofing was also quite good, allowing for a very peaceful night's rest. The bathroom facilities were...

Affordable hotel in Luohu. Rooms are quite spacious and has a good terrace

The location is excellent, with plenty of great food nearby, which is very convenient. I stayed with my family, and the overall experience was very comfortable. The room was spacious and clean, and the staff even proactively offered thoughtful service. Everyone loved it!

Nice basic hotel with unbeatable location at the mouth of Dongmen.

Strategic location situated next to the metro station and Shenzhen shopping street. Dogmen street. Nice international breakfast and the room is spacious. Highly recommended for family traveller

Overall is excellent. Love the food and room designs. Friendly receptionists, and location is convenient and strategic.

Definitely a good hotel to stay! Very clean and excellent service!

The hotel is a bit old-fashioned but decent. It's clean and the room is spacious. The Wi-Fi isn't great, especially in the restaurant where there's barely any signal. Breakfast was really underwhelming, very basic. On the plus side, it's quite close to the subway.

A standard, old-school high-star business hotel, nothing spectacular but perfectly adequate. The location is excellent, though the facilities are a bit dated. Big thanks to the front desk for the room upgrade to an Accor member floor.

The room feels a bit dated, which is understandable given its age, but it's well-maintained. The toiletries and towels were new. However, it doesn't quite live up to the Novotel standards I've experienced before; it lacks that premium feel.

I booked this last minute and got a surprisingly good deal and was even upgraded to a superior king room which comes with a bathtub. Room was spacious. Though there were obvious signs of aging e.g. towels fraying and mildew around the bathtub, everything was generally clean. Location was near huaqiangbei though i did not go there. There were a few train station exits for line 1, 9, 11 nearby about...

Decent, but the soundproofing isn't great.

Good location, quiet place, nice staff and helpful, rooms are big enough, free minibar

The staff were very polite and helpful. Although we arrived at the hotel around 11 AM, they let us into a room that had already been cleaned. Also, we were able to check out at 2 PM, which allowed us to relax.

Nice hotel, accessible, clean rooms, good service, friendly front disk , and good access to transport ,

This is an average hotel for people who are used to staying in China. It's close to the station and the border, and there are hot pots, bakeries, cafes, Hong Kong cuisine, and more nearby. Saizeriya, which is within 1km, is much cheaper than in Japan and is a great place to go if you get tired of Chinese food. However, the back streets are a little unsafe, so foreigners are advised not to enter. This...

Very near to subway station, good location. Staffs are nice. Unfortunate, the sanitation is not so good

Lisa provided excellent service, and the environment is great. I'll definitely be back next time.

The hostess, Xiu Xiu, was very enthusiastic. The room was great and the breakfast was good. I'll come again next time.

Lisa provided great service, and the room was very clean. It's really close to the subway, so I highly recommend it. I'll definitely come back next time.

Lisa provided excellent service, and the breakfast was delicious. I highly recommend the rooms.

Lisa - Great service, delicious breakfast. Highly recommend! The service was excellent.

Lisa was incredibly welcoming and provided excellent service, and the complimentary fruit was a fantastic touch!

⭐⭐⭐⭐⭐ A Soul-Soothing Escape We Keep Coming Back To: Our family stayed at Evergreen Resort Hotel on January 15, 2026, and it was once again an unforgettable experience. This place truly feels like a hidden gem tucked into the mountainside, offering the kind of peace and natural beauty that completely melts away city stress. The serene treehouse-style accommodations nestled along the hillside create...

The moment I arrived at the treehouse, its appearance immediately captivated me. The dark wooden exterior with its triangular roof, gently embraced by vines and greenery, perfectly blended raw natural beauty with exquisite design details. Standing outside, I could see dappled sunlight filtering through the leaves and occasionally hear birdsong, a tranquility that made me forget the city's hustle and...

Relaxing and quite enviornment - the wood house was super cool and we really enjoyed our stay. Very helpful staff members and its just 20 minutes taxi ride to Seaworld so you can enjoy the evening fun.

The hotel service is excellent, they meet every request. A big thank you to Xiao Qu and Xiao Dai! 🫶👏 The air here is also very good!

The hotel staff were incredibly helpful. I arrived in the morning and since there were no rooms available, they upgraded my room type. My child absolutely loved the loft, though it felt a bit risky going up and down, requiring an adult to supervise. The room itself wasn't large but was clean and tidy. The bed was only 1 meter wide, which was a bit too small; if you're traveling with kids, a larger...

The hotel environment is really nice, and the staff are great too. Seeing that we were a family of four, they proactively upgraded our room, adding a loft which completely satisfied the kids' curiosity. The facilities are a bit old, but they're still perfectly functional. 😄 The hotel includes tickets to Qingqing World, so it was great to take the kids there for a stroll after breakfast.

The room was great, service was quick, and I had a very comfortable stay. They even delivered my takeout right to the room. It's super convenient for getting to the airport and the border crossing.

Bluewhale Bay is definitely the hidden gem hotel I discovered this year! The rooms offer excellent privacy, and ours came with a lush, green courtyard – perfect for a night of drinks and chats with friends, it had such a great vibe! The service was consistently top-notch, with all the staff being friendly and always ready to help. The Cantonese dim sum at breakfast was very authentic, and I highly...

This resort offers excellent value for money! The room was clean and odor-free, and the bedding was very comfortable. The Cantonese dim sum breakfast was delicious. The hotel is located in a quiet spot despite being in a bustling area, and you can even see mangroves when you take a stroll in the evening. Front desk staffer Xiao Zhang's service was a major plus – she was friendly and efficient.

Upon arrival, our room was already prepared. Ms. Sally from the front desk escorted us to our room, explaining all the facilities and amenities. She was very polite and provided excellent service. The room itself was spacious and cozy. The Cantonese dim sum breakfast was also very generous. We were extremely satisfied!

Very good experience here with my friend. Highly recommended

the service, facility and food are great. Look forward for next vacation stay.

We had very good experiences Highly recommended for INDIANS MR.QIU LEO GUO is very responsible and knowledgeable

The hotel offers a free shuttle service to and from Shenzhen North Station, which needs to be booked in advance. The service was excellent, and the breakfast was plentiful, though I'd suggest adding some whole wheat bread. It's an older hotel, but the rooms are spacious, and the bedding and toiletries are up to the hotel group's standard, making for a comfortable stay. The drain in the toilet needs...

This hotel is close to Shenzhen North Station, making it super convenient for getting around. The price is right too, offering great value for money. The breakfast was decent, and there's a lively shopping center called Hongshan 6979 nearby, which is bustling at night. I'd definitely recommend staying here.

The environment is clean and tidy, with complete facilities and amenities, conveniently located near Shenzhen North Station. The stay was very comfortable, and the room was warm. Overall, I'm very satisfied. I'll definitely come back if I have the chance.

The front desk service was excellent, and they even upgraded my room for free. The room was very clean and newly renovated. It's also super convenient for food, drinks, and entertainment, and close to Shenzhen North Station, making travel easy. Great value for money, highly recommend!

I had a very satisfying stay. The hotel's location is excellent. The rooms are spacious and well-equipped. The free shuttle service to and from the station was a thoughtful touch. There are plenty of dining options nearby, and a recreational plaza. Shenzhen North Station is also close by, making travel very convenient.

The environment is elegant and tidy, the facilities are complete and functional, there's plenty of hot water, and the soundproofing is excellent, making for an incredibly comfortable stay. The service is warm and attentive, and it offers fantastic value for money!

The air was incredibly fresh after the rain! The hotel is comfortable and grand, and parking is super convenient! Definitely a recommended veteran hotel in Shenzhen.

This was my first time visiting Shenzhen, and I stayed at this hotel. The surrounding environment and air quality are quite good; I even enjoyed an evening stroll by the lake nearby. Upon entering, the hotel felt grand and luxurious. The front desk staff were very welcoming, even helping me with my luggage to the room and offering some complimentary cookies. The inner courtyard of the hotel was also...

- The Silver Lake Hotel was the best hotel I stayed at in Shenzhen. The environment was beautiful, and the privacy was excellent. The hotel's decor had also been redesigned and was very refined. - The hotel service was excellent. Our package included afternoon tea and a golf experience. The former was exquisite and delicious, and felt like more than the usual double set meal, exceeding my expectations...

The service is very good, the room settings are good, and the environment is good. But what is surprising is that the room only provides tea bags without coffee, and the hotel does not have a swimming pool or gym. This hotel is more suitable for meetings and not for traveling. It is not convenient to go out. It is suitable for families with cars. There was construction outside during our stay. Our...

It was a very comfortable experience, the front desk service attitude was very good, the hotel environment is quiet and very quiet, the facilities are well-functioning, and the golf experience was also given, which made both adults and children very happy.

Nice place and reasonably priced

Very old hotel. The shower drain was clogged, and the facilities are extremely outdated. It's not cheap either. I wouldn't recommend it. The TV was tiny.

Excellent! I never expected to find such a great hotel in the heart of Shenzhen. Although it's an older property, it feels brand new after the renovation. It's super convenient for getting around, parking, and dining. Overall, I'm very satisfied with the facilities.

The location is good. It's close to the subway. The staff are polite. Takeaways cannot be delivered to the room and you have to go down to the lobby to pick them up. This is not good. The room is poorly soundproofed and the air conditioning is not cold.

Great hotel with large room. Easy to get taxi from the hotel. Very convenient. Superb 👍

Yuni and Camila Is good nos han ayudado bastante han sido muy amables con nosotros el hotel nos ha encantado lo recomendamos siempre y volveremos

This is my first time staying at this hotel, and I booked it after seeing all the positive reviews. The hotel is easy to find, right near Shawei subway station. I had booked a Sky King Room, and the front desk staff, Lily and Yuni, upgraded my room and gave me a brief introduction to the hotel. The restaurant on the 25th floor has a wide variety of dishes, and there are many great restaurants nearby...

This hotel is absolutely fantastic, I'm so happy! The value for money is exceptional. Lily and Yuni at the front desk even upgraded my room! It was a perfect trip. I ordered food delivery and a little robot brought it right to my room. There's also a small green plant outside each room and a reading area on the floor!

The room was very nice and comfortable. However, I noticed a slight smoking smell in the room and informed the front desk. Their response was very prompt, which I appreciated, but the smell was still there afterward.I’m not sure if it may have been from the hotel’s room fragrance. As for breakfast, the selection was rather limited considering the price we paid.

The room itself was generally good, and check-in was smooth. However, due to the humid weather in Shenzhen, it was too cold and damp when I first entered the room, even with the AC on. I could distinctly feel the humidity in the air. It got much better after turning off the AC. I suggest the hotel doesn't have the AC running when guests first enter the room. I also asked the front desk staff to switch...

lily and Allen are so excited about the new house,the hotel room is so beautiful and so clean