Spa-Hotels in Shenzhen

I was very satisfied with my stay. It was my first time here, and Molly at the front desk was so welcoming and helpful with my room arrangement. The room was spacious and had a balcony. I recommend this place! They have two buildings with different styles, both worth experiencing. There are also many attractions nearby. I'll definitely come back if I get the chance.

On a business trip to Shenzhen before the Chinese New Year, this Hilton's location is truly unbeatable, and the sea view is stunning with yachts right below. The hotel is very clean, and I slept comfortably. The front desk service was also good. Plus, there's a shuttle bus to Shekou Port, which is very convenient.

Every time I visit Shenzhen Nanshan, I stay at this hotel. It's close to the beach with great views, and there's a children's sandpit just a short walk away, which my kids absolutely love. The transportation is convenient, and there are plenty of dining options nearby. It's truly the perfect choice for business travelers.

The hotel service was excellent, very warm and welcoming. The room was spotless. This time, I got upgraded to a South Wing sea-view room, and the view from the room was also fantastic. Highly recommended!

Room Amenities: I booked a room in the Seaview Wing. This hotel also has a South Sea Wing, both under the same hotel name, but they're completely different in style. That's because they used to be two separate hotels that merged. The South Sea Wing rooms are larger and include suites. The Seaview Wing rooms are smaller. After all the essential amenities are in place, there's very little space to move...

The hotel room was incredibly spacious and the decor felt brand new. The service was absolutely five-star, making for a perfect trip.

The room is spacious and well-maintained, even if it's not brand new, making for a pleasant stay. There's a large park right below the big glass windows, complete with tennis courts. It's incredibly convenient, as you can access Futian Station right downstairs. Dining is also a breeze; breakfast is plentiful, and the Xiangfang restaurant in the lobby offers great value for money for lunch and dinner

Absolutely loved my stay here! The hotel is right above Futian High-Speed Rail Station, which made traveling to Hong Kong incredibly convenient. I could get to the station just ten minutes before my train. It was truly excellent. Although the hotel has a classic, older feel, it still offers top-notch service and standards. Really fantastic, I loved it so much. The breakfast was plentiful, with a wide...

Right by Futian High-Speed Rail Station, which was super convenient coming from Hong Kong by high-speed rail. There are plenty of attractions, shopping malls, and subway lines nearby, making it perfect for sightseeing. The hotel facilities are decent, and the service is great too!

The hotel's location is excellent, and the service is great. The pool is clean and uncrowded, and they even offer ginger tea and lemon water. I'll definitely choose this hotel again next time I'm in Shenzhen! There are also plenty of dining options around the hotel.

1. Overall, it was a decent stay, but the receptionist who checked me in was quite sharp-tongued and perhaps not the best fit for a front desk role. Maybe it's a case of a big hotel acting snobbish. 2. The complimentary water in the room was clearly the cheapest kind, probably costing around 60 cents a bottle wholesale. It really didn't match the hotel's supposed quality!

The room was clean, tidy, bright, and the bed was very comfortable. The soundproofing was also excellent. I highly recommend it.

The service throughout my stay was thoughtful and thorough, truly living up to a five-star standard. The front desk efficiently handled my check-in with politeness, and the concierge proactively offered to help with my luggage. Room service was prompt and meticulous. The turndown service even included a special bookmark, which really showed attention to detail. The staff were responsive and enthusiastic...

Service: The service was excellent. The cleaning staff remembered the status of each room, and the front desk staff were very friendly. They even contacted me promptly after check-out when I left something behind. Facilities: It's an older hotel, so some of the facilities are a bit dated, but it still maintains its elegance. All the essential amenities are available. Environment: It's just a five...

The location is excellent, the decor is elegant, and it's clean and tidy. It's very convenient, the service is warm and welcoming, and the stay was very pleasant. Highly recommended. The buffet breakfast also offers a wide and delicious selection [thumbs up].

I had a very good time here thanks to Concierge Stephen and Front Desk Team Ives and Witter. It was a very rough day and I lost my identity card and everything. As such I try to approach the FD to see if they could let me check in with my remaining identity proof and Ives gave me very useful suggestions and I was able to check in after reporting to the police. Stephen was very sweet he offered me his...

Another Fabulous stay, from start to finish. This hotel is becoming a second home in Shenzhen! It was not my first stay at the Shangri-La Luohu, and it will not be the last. I missed the pulse and liveliness of the marketplace at Shenzhen port, and the Shangri-La is perfectly located for an incredible stay. It’s a friendly place to stay with the warmest of welcomes. The Shangri-La reception team...

The location is very good, but the service is lacking. For example, in the room, you can't find any information about where the gym, swimming pool (which floor it's on), kids' room, etc., are located. Also, there’s no comb, so you have to call every time, and there’s no tissue paper.

Our family came to Shenzhen for a trip and stayed at the Grand Hyatt for a few nights! Our room was on a high floor with a great view, overlooking Luohu on one side and the mountains of Hong Kong on the other – truly picturesque! Joy provided excellent service; she knew it was my child's birthday today and thoughtfully prepared a birthday cake in advance. We had a very special and happy birthday celebration...

Even though the hotel has been open for a while, it's still pretty well-maintained. The decor is a bit dated, but it still feels cozy overall. At night, you can make the room really dark, which helps with falling asleep, and my room wasn't noisy at all. The hotel is located right above MixC Shopping Mall in Shenzhen's Luohu District, which is very convenient for anyone doing business in the area. All...

I booked a room for a guest, and Joy called them before arrival, thoughtfully asking if they needed anything prepared in advance. The room was ready early the next day, and the guest loved it. The service was excellent and very considerate! The hotel's location is superb, right near MixC and Luohu Port, making it very convenient to get around. Shopping and dining nearby were also excellent. I'd definitely...

Great service at a good location next to mixc mall. Unfortunately the pool was closed for reno during my stay.

Ambiance: The hotel design is stylish, and the public areas are beautiful and grand. Service: Vivian proactively added me on WeChat to follow up on my stay experience, which was a great guest experience. Location: No need to say much about the location, it's in the heart of Luohu, and MixC shopping mall is right downstairs, making transportation very convenient. Cleanliness: Both the room and public...

Returned to Grand Hyatt again, and the room was still very well-appointed and comfortable. Joy's service was as warm, attentive, and excellent as ever. The room offers beautiful views, and the hotel's location is superb with convenient transportation. Highly recommended! Plus, there are now many new Spring Festival decorations and intangible cultural heritage lanterns downstairs, which are absolutely...

Great, I'll definitely visit again. The facilities are complete, and the environment is clean and tidy. The front desk service is excellent, and the room's mattress is especially soft and comfortable. The hotel's aromatherapy scent is also very pleasant.

My entire stay was incredibly therapeutic. The hotel service was thoughtful and attentive, with staff who were gentle, polite, and highly professional. The room had great natural light, making for a truly delightful stay. The service team took meticulous care of us throughout, being genuinely friendly and sincere, handling everything with steady care and attentiveness. They truly served every guest...

They upgraded me to a newly renovated room. The room layout was good, the bathroom was spacious enough, and it even had a small tea room. However, there's subway construction nearby. Personally, I didn't find the noise too bothersome, but the window view was just a construction site, which was quite underwhelming. Facilities: Standard Marriott quality, but the stairwells and lobby definitely felt...

A perfect stay at the JW Marriott Shenzhen, all thanks to the professional assistance of Guest Services Executive Reina! Reina’s genuine smile and warm, generous service made a real difference. She handled check-in efficiently and thoroughly, proactively asking about my preferences and arranging the room accordingly – truly thoughtful. The room itself was spacious, exquisitely decorated with great...

My stay here was incredibly comfortable. Even though the hotel has been open for a while, it's really well-maintained. The room was clean and tidy, and all the facilities were in great condition – didn't feel old at all. The location is super convenient, making it easy to get around, eat, and shop. What really stood out was the guest service; the staff were so warm, attentive, and quick to respond...

My stay at the JW Marriott Hotel Shenzhen was absolutely fantastic, a five-star recommendation is a must! The guest relations specialist, Reina, was attentive and professional throughout my visit. She handled the check-in efficiently and meticulously, proactively introducing me to the hotel facilities and local attractions. Her demeanor was gentle and perfectly poised. The room was spacious and elegant...

The hotel is amazing! They have self-service laundry and drying facilities, and it's super close to my company – I can get there quickly by walking or biking. Definitely recommend! 🏠 Room facilities: The room is well-equipped with everything you typically need, including a mini-fridge. The hotel staff, especially Xiao Yu, was also incredibly warm and attentive.

The front desk staff were warm and professional, and check-in was very efficient. The hotel's location is also incredibly convenient.

The front desk staff, Ruifang, was incredibly diligent and responsible, helping us with a late check-out. The security team was also very responsible.

The environment at Liya Hotel is quite good, and there's a subway nearby, making transportation very convenient. April at the front desk had a great service attitude.

Overall, the hotel is pretty good and the service keeps up. The decor style feels a bit dated, and the TV is really small. The internet connection was also a bit troublesome. The hotel's location is excellent though, with many iconic businesses visible nearby.

The most pleasant surprise during my stay was the hotel's service. From the moment I walked in until check-out, I felt incredibly well taken care of! Rueifang helped me with check-in and even upgraded my room, which was a great experience.

Traveling for work and wanted to pop over to Hong Kong. Chose this hotel and the front desk staff were great, immediately upgraded my room. It's really close to the border crossing, perfect for those planning a day trip to Hong Kong and back. The room facilities were all good, not as old as I'd imagined – a classic five-star hotel. I'll definitely stay here again next time!

The service is great, and the hotel is clean and hygienic. Its location is excellent, making it convenient for shopping and dining out.

This was a great experience, especially the warm welcome at check-in and the speedy check-out. The front desk staff were attentive and thoughtful, enthusiastically recommending local attractions. The entire service experience was full of thoughtful details. I would definitely choose this place again next time I visit!

My boyfriend and I stayed at Sunshine Hotel Shenzhen for our trip to Shenzhen, and we were very satisfied with the overall experience. The hotel's location is incredibly convenient. We also went to Hong Kong for business during our stay, and the round-trip transportation was very smooth. Getting around Shenzhen itself was also very easy. Since we arrived at the hotel quite late that day, the front...

Sunshine Hotel didn't disappoint me again, I have to give it a big thumbs up! The front desk lady was super nice, proactively asking about my needs and even upgrading my room directly, which was a real surprise. The new room was huge, well-laid out, and had a great view—it was simply comfortable to stay in. The overall service was really on point; from check-in to check-out, all the little details...

This 5-star hotel definitely delivers on environment and service. However, the facilities weren't great, probably due to their age. The air conditioning was leaking, and the toilet was clogged. On the bright side, the Laifen SE hairdryer was excellent, though I didn't get a chance to use the bathtub.

This hotel is conveniently located near the Emperor Building, and you can even walk to Old Street. There are also plenty of dining options nearby, making it a very convenient spot. The service was warm and attentive. I'd definitely recommend this hotel.

The environment is great, the location is good, and the stay was very comfortable.

Pros: Great location with lots of shopping and dining options nearby. The room was quite spacious and reasonably clean. The kids loved the toys. Cons: The facilities are very outdated, the carpet is incredibly, incredibly dirty, and the decor is stuck in the 90s. The entire hotel is dimly lit, making for an uncomfortable stay.

The rooms are spacious and bright, clean and hygienic. The location is excellent, just a few minutes walk from the subway station. There are many restaurants, eateries, and malls nearby, which is very convenient. Every time I come to Shenzhen, I stay at the Hua'an Hotel.

The room was very clean. The hotel offered a late check-out until 3 PM, and the facilities were well-maintained.

The room was clean and tidy, and the front desk staff provided excellent service. They even gave me a free room upgrade! The buffet breakfast offered a wide variety of food with a balanced nutritional selection. I'll definitely stay here again on my next business trip.

Great location, facilities and services (front desk, housekeeping, lounge, breakfast).

Nice hotel in a good location, not far from a metro station. Very glad that I got my room in the morning, it was so good to be able to check in earlier than expected after a long flight. Spacious room, good breakfast and pretty affordable compared to other five star hotels in the area.

The Langham Shenzhen exudes British elegance with a prime location, making getting around a breeze. The rooms are spacious and exquisitely designed, with premium amenities, creating a luxurious and comfortable atmosphere. The Michelin-starred Tang Court offers authentic Cantonese cuisine, while the Palm Court's afternoon tea is a classic. The service is attentive and thoughtful, making it a top choice...

The location is fantastic, super convenient for getting around. They even upgraded our room for free! The room was huge, and the facilities were well-maintained. Every corner had a stylish design, making it perfect for photos. My experience was way better than expected!

Breakfast was quite international and some local dishes. However the carpet was not well maintained as it had some smell.

The desserts at the lounge truly live up to their reputation. The dinner selection isn't vast, but it's refined. It's a pity the lounge doesn't offer breakfast. The hotel facilities are a bit dated, but they are very well-maintained. I would definitely choose this hotel again for my next vacation.

The room was excellent, the facilities were great, the pool was fantastic, the service was superb, and the view was amazing. A few things really stood out: first, they thoughtfully gave us a complimentary breakfast since we were traveling with two kids; second, they arranged a room with a view of Window of the World for us; and third, even though our original room on the sixth floor already had a great...

The hotel's location is fantastic, right above a subway station and connected to a mall, with Window of the World just across the street. There's an outdoor pool, but it's not heated; an indoor pool would be a great addition. I booked a room with a view to watch the drone show. The room maintenance was okay, but the shower in the bathroom wasn't good – the door didn't close properly, and water leaked...

The hotel room was clean and comfortable with excellent facilities, and the express service center staff were very welcoming!

Stayed at this hotel again! The service was excellent, and the breakfast was delicious and had a great variety. The hotel's location is superb, right opposite Window of the World and behind Happy Valley, making it perfect for families with kids. Plus, it's right next to a shopping mall, which is super convenient for dining and shopping!

The Westin's room was in my ideal location – directly facing a scenic spot with a large mall downstairs, offering everything from dining to entertainment. Absolutely flawless in that regard. However, there were a couple of drawbacks: the room was a bit small, especially with a large bathtub squeezed into a tight space, making it awkward to walk around. It's just a design issue, I suppose. Also, there...

The hotel service is attentive, and the staff at the express service center are very friendly. A pleasant experience overall.

The hotel is quite old and you can feel it straight away. The reception was very kind and upgrade us the room with panoramic view. But the windows there was a bit dirty. Everything was very smooth. We've got complimentary late check out at 3pm! The location is very quite, about 10 minutes by taxi to Coco Park.

This hotel is really old and probably can't achieve a clean feel anymore due to its age. As for the so-called river view, the windows are so dirty that there's nothing worth looking at.

Room was a little musty and quite rundown. More than great enough for just sleeping. Bathtub was peeling, had mold in areas, and just could be.. cleaner. Breakfast was great, lots of choices. Staff were also very helpful and kind. Nice gym, pool was very cold as the sun is blocked by the building ( though I guess its well shaded) Very close ride to Link City mall

The hotel's location is super convenient, really close to the border crossing. I used my membership benefits for a free room upgrade and a late check-out until 2 PM. The West Wing is a bit of a trek from the fifth floor, though.

The facilities and amenities along with all the services are do overwhelming. Pool experience was also nice.Location is so peaceful and memorable 💖

Overall, I'm quite satisfied. We stayed at a hotel near the border crossing in advance of our trip to Hong Kong, which was very convenient for crossing early in the morning and getting ahead of the queues. The check-in experience could be improved slightly. There weren't many staff members at the reception when we checked in during the afternoon, so we had to wait quite a while, but their service...

I frequently stay at Hilton hotels, and this one was excellent. The lobby is beautiful and has a lovely festive atmosphere, perfect for the New Year season. The butler was very welcoming, and the service was prompt. The hotel's location is also superb, with great transport links, making it easy to get around. I'll definitely be back!

Honestly, I've lost count of how many times I've stayed at this hotel. It holds memories and stories from my very first visit to Shenzhen. From being a new user to a Ctrip Black Diamond, and now back to Gold Diamond (I use some international platforms these days), no matter where I book, this is always my choice. Maybe it's a sentimental thing... I hope to see some progress in myself every time I return...

Check-in was quick and efficient, making for a pleasant overall experience. The hotel's location is excellent, with super convenient transportation; the subway station is literally just 10-20 meters away and it's a large, well-connected station. The 'Eye of Shenzhen' is quite impressive. The hotel lobby is also beautifully decorated. Highly recommended!

Check-in was pretty quick, and overall, I was very satisfied with my stay. It was comfortable and pleasant. I'll probably come back again. The hotel is conveniently located near good transportation links, making it easy to get around the city center.

I've stayed here several times now, and it's always a great experience. I frequently choose this hotel because it's so comfortable. The staff are all very friendly and service is prompt. The rooms are also quite spacious, and the location is convenient for getting around. I always enjoy my stays here and will definitely return if I have the chance. Highly recommended!

I had such a great experience at this hotel! They kindly allowed me a late check-out, which was super convenient. The service was excellent, and the staff were very attentive. The room had a beautiful view, and it was so comfortable—perfect for relaxing. Highly recommend!

The room was very clean, and the view was great. Breakfast was also delicious. It's a perfect place to relax on the weekend! 👍

I first stayed here shortly after it opened in 2018, and it was brand new and fantastic back then. Ten years later, I was a bit nervous booking again, worrying that the facilities might be old and impact the experience. However, since we were a family of three traveling with a child, my main concerns were a sufficiently large 1.4-meter bed and a spacious room. After checking in, the experience was...

Grand, upscale, and the elevator was super fast. Kevin's polite and friendly welcome was a nice touch.

First off, the room's cleanliness wasn't great. The carpet in front of the window was badly stained and looked really dirty. The whole room felt generally dusty and not very clean. Breakfast was also a letdown; both the mini wontons and rice noodles weren't tasty, and the fruit quality was poor. To top it off, I encountered an unprofessional front desk staff member. Very disappointing.

Conveniently located right next to Coastal City, and just a ten-minute walk to Shenzhen Bay MixC. The room was quite spacious.

The facilities are a bit old, probably due to the age of the building. The TV doesn't support screen mirroring, which was a letdown for someone who loves to binge-watch shows. The service was good, though, and the air conditioner in the room was quite noisy. The view and breakfast were decent.

Hygiene: Clean and tidy. The smart toilet and bathtub were spotless. There's a rechargeable makeup mirror that you can take to the dining table to do your makeup, which shows they really considered the guest's convenience – a great experience. Facilities: Quite new. The room had a coffee machine and a Bluetooth speaker. There's also a TV in the bathtub. Service: Excellent service. I almost missed...

It was the best choice for our family. The hotel is closest to the Safari Park and MixC. Hotel amenities in the Executive Lounge were amazing, our room included lunch, afternoon tea and small dinner buffet at Executive lounge. Room 2021 was big enough to accommodate 2 adults and 2 kids . The hotel has an indoor swimming pool , but it’s connected to the main building via foot bridge (which was ok)....

Meets basic requirements, pretty standard, nothing spectacular. Good option for business trips. Could the coffee in the lobby be improved? It's really terrible.

Sheraton Shenzhen Nanshan Bolin Tianrui Hotel is a very comfortable hotel with elegant surroundings and excellent facilities. The rooms are spacious and bright, and the beds are incredibly comfortable, making it suitable for both business and leisure travelers. The hotel staff provides warm and attentive service, and the front desk team is highly professional, able to quickly address guests' needs...

Great hotels with exceptional dinner buffet. Very good quality and good variety of food selection. Kids playground for them to enjoy. Good arrangement. The gym is very well equipped. And swimming pool glass provided a different experience.

Modern hotel at a convenient location for family to visit Shenzhen safari park. We visited during public holidays and need to queue for a long time for breakfast which is quite annoying. Also we paid cny200 for one night decoration for kid but even the slipper is reused? This is really unacceptable for a five star hotel clean standard as furry slippers would have personal hygiene issue.

I specifically chose this hotel for its views of Shenzhen. Even though it's an older hotel, it's definitely worth a visit. Going up to the 96th floor for afternoon tea or an evening drink offers a truly memorable experience.

The room was spacious and very clean. Although it showed its age, you could still feel the grandeur of a veteran five-star hotel from an economic boom era. The service was warm and attentive, and the transportation was very convenient.

Lunch Buffet: Do not really have too high expectations Room: Upgraded when we were about to check in Butler: Well

Divine. Not only does the hotel offer exactly what you need with the St Regis standards, the rooms are very beautiful beautifully designed. After a long day of traveling around in the heat and humidity, it was so wonderful to come back to the hotel click the spa mode function in the bathroom. Sit in the bathtub watch TV on a crystal mantle display and let the day wash away. For those looking for...

Excellent service. Michael helped me check in in the evening. He was dressed handsomely. The atmosphere of the lobby was warm and inviting. The room was tidy and spacious. I enjoy the furniture placement. It was convenient to move through the room and still set up for my business call. I’d definitely stay again and recommend St.Regis to my partners. This lux hotel is perfect for business travelers...

It's a excellent hotel. The guestroom was organized on L77 with a spectacular view. We really enjoyed

The environment and service at Perfect World are ideal for business trips and meetings. It's quiet and comfortable, which makes communication very efficient. I highly recommend it for anyone needing a place for business discussions.

The hotel location is excellent, right by the road and not far from the subway station. I was traveling with two seniors and asked the front desk if we could have a late check-out until 3 PM. To my surprise, after they checked with their manager, they proactively extended it until 4 PM! We had a high-speed train at 4:50 PM, so this was incredibly touching. Such a thoughtful hotel! I highly recommend...

The location of Lvjing Hotel is absolutely unbeatable, right in Futian CBD, next to the subway station. It's incredibly convenient for shopping and business. However, the hotel has clearly been around for a while, and the room facilities show their age, especially the gym. It's quite small with limited equipment. What bothered me most was a faint, musty smell in the room, as if coming from the carpet...

The room was very clean, and it's a great value-for-money hotel. It's in a fantastic location in Futian District, Shenzhen, making it convenient to get anywhere. There are also many shopping malls nearby. It was clean, just a bit old.

Excellent, absolutely fantastic! I'll definitely stay here again next time. My kids loved it, and it's super convenient having Hema (grocery store) right outside for groceries. Highly recommend for families with children. It's good, haha, really good!

I've stayed here many times, and I'm generally quite satisfied. This time, I was given a VR experience room. Out of curiosity, I tried it for a while, but then I got so dizzy I had to lie down immediately 😂. I actually had some work to do, but the VR equipment took up the small desk, which was a bit inconvenient. There was a pillow by the bed, made of memory foam or latex, but it didn't seem to be...

The room was very clean, which is expected since it's newly renovated. The bed was super comfortable, and it's fantastic that they provide toiletries for children. Having a Bluetooth speaker to play my own music was a nice touch. The location is great, with many shopping malls nearby and convenient transportation. It's definitely family-friendly.

I had a wonderful stay at this hotel. The staff were consistently kind, professional, and helpful, with Alin at the front desk standing out for exceptional service. The rooms are spacious, very clean, and well-equipped—the air conditioning worked perfectly, and the view was fantastic. The facilities are excellent. Breakfast offered a wide variety of options and everything was delicious. The hotel is...

Molly at the front desk gave us a warm room upgrade when we checked in. The service was enthusiastic and thoughtful, and the room was clean, tidy, spacious, and had a great view. Overall, we were very satisfied with our stay!

Pros - Both our rooms at level 10 were relatively close to each other facing the Wong Tee Plaza. It might be a way of the said front desk staff allocating these rooms to us to compensate for our unpleasant check in experience (see below). Spectacular views and we managed to spectate the night light show on Saturday without needing to go to the Civic Centre. - Facilities are great including 24-hour...

This time, before I even arrived, the hotel called me proactively to check on my needs, which was incredibly thoughtful and attentive. I frequently stay at this hotel, and I'm always highly satisfied. A special thanks always goes to Jennifer for her exceptional care; even on her days off, she ensures guests have a great experience. Her professionalism is top-notch! This hotel will always be my first...

Five-star review! The room was clean and tidy, the bedding was soft and comfortable, and the front desk service was warm and efficient. Thanks to Bella for arranging the room. The location is convenient, and I'll choose this place again next time.

I've lost count of how many times I've stayed here; it must be over 30 now, and every single time, the staff has been incredibly warm and welcoming. This visit, I saw Mara, who, despite being busy, still greeted me politely. Rachael helped me with check-in, which was super fast, and I even got to use my exclusive card package from a previous stay, which was a nice touch. The room was fantastic, and...

The room was quite spacious! The reception staff were also very welcoming! It was convenient to go downstairs for a stroll and eat. The weather was great, and it only took a ten-minute walk to Futian High-speed Railway Station! The surrounding transportation is also very convenient!

The service, hygiene, and facilities at Four Seasons are all good. There are many restaurant options nearby. On weekend nights, the KTVs in the vicinity can be quite loud and go on past midnight. I'm not sure how this is regulated locally, and I hope to see some improvement.

On vacation in Shenzhen, I missed my return flight. For the first few days, I stayed at the Kaisa Marriott (far from the airport, by the sea), but I didn't want to travel back and forth and risk missing another flight. So, I found a nice hotel nearby. I have to say, the Four Seasons Shenzhen truly lives up to its name. When I checked in, the front desk attendant was incredibly friendly and approachable...

Spent the night during New Year’s Eve. Didn’t really have an issue with anything, room was spacious, location is convenient. Only problem I had was the bar downstairs was playing loud music loud enough for me to hear upstair. But it was New Year’s Eve so it was forgivable.

Service: I absolutely have to highlight this! If you're big on hotel service, you can't go wrong with this place. We arrived quite early after flying from Nanjing to Shenzhen, and there was a huge temperature difference. The staff were incredibly patient, helped us with our room, and even proactively asked if we needed a place to change clothes. Ms. Nancy was so gentle and patient during check-in,...

The only four-star hotel here in Phuket, and honestly, it doesn't live up to its rating. It seems like it's been around for a long time, as the facilities are really old and dated. The cabinet doors even creak when you open them. I could overlook the outdated hardware if the service was good, but that's not the case either. I asked for a bathtub liner and non-slip slippers, but they didn't have any...

Compared to luxury hotels, this place offers great value for money. The service was excellent, and the rooms were clean and comfortable. My clients were very satisfied with their stay.

The hotel's exterior and lobby were decent, but the room itself was small and dated. The desk lamp made a creaking noise that sometimes startled me when I was focused on work. I also paid an extra 60 for breakfast, which was supposed to end at 10 AM. I arrived at 9:30 AM and there was practically nothing left – just a small, cold, unappetizing portion of fried rice. Even the congee had scraped the...

Booked this hotel for guests visiting my family. It's the best one in the area, and they were happy with it.

Good location. Room is clean with all amenities. Staff are friendly and helpful.

The hotel is a bit old. It was 12 degrees Celsius in Shenzhen during winter, and there was no hot air conditioning. The duvets in the room were summer-weight, and I woke up freezing in the morning! The gym was a plus though, with a good selection of equipment.

For a 4-star hotel, this place is excellent. The location is superb, just 400m from Nanshui Station on Metro Line 12, making it super convenient to connect to other lines. I stayed on the side not facing the road, and it was wonderfully quiet. The central air conditioning was a bit noisy for my liking since I prefer peace and quiet, so I asked the front desk for earplugs, which a robot delivered! The...

The room was very clean and the food was okay. They have iron which is very convenient and of course a weighing scale to remind you. Sorry the room picture was blurry, didn’t realize it until now.

Great location and the hotel is very accommodating.

My stay in the hotel suite was an excellent experience. The hotel's overall environment is elegant and grand, with clean and tidy public areas and a comfortable, quiet atmosphere. The suite itself was spacious and bright with exquisite decor. The bedding was soft and comfortable, and attention to detail was evident everywhere. The staff were warm, polite, and responsive, making check-in efficient and...

My trip to Shenzhen was amazing! There was so much to do with shopping, delicious food, and exploring the parks – I really enjoyed it all. The hotel was very comfortable, in a great location, had excellent service, and the dining was also fantastic.

The hotel is great, the service is excellent, the location is perfect, everything is good.