9.2
Excellent
133 USD
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Ascott Raffles City Shenzhen in Shenzhen

🌍
China, Shenzhen, No. 22 Dengliang Road, Nanshan
● Center: 14 km
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Executive Double Studio
Executive Double Studio
Private bathroom
Beds:
146 USD
Executive Twin Studio
Executive Twin Studio
Kitchen, wireless internet and air conditioning
Beds:
Kitchen in the room
146 USD
Executive Double room
Executive Double room
Private bathroom
Beds:
171 USD
Premier Double room
Premier Double room
Private bathroom
Beds:
193 USD
Executive room
Executive room
Private bathroom
Beds:
207 USD
Premier room
Premier room
Kitchen, wireless internet and air conditioning
Kitchen in the room
234 USD
Premier Quintuple room
5 x
Premier Quintuple room
Private bathroom
Premier Sextuple room
6 x
Premier Sextuple room
Private bathroom
Executive Quintuple room
5 x
Executive Quintuple room
Private bathroom

Description

In this hotel 182 rooms.

Policies and conditions

  • Guests Accepted: Guests from all countries/regions are welcome at this property
  • Child policies: Children of all ages are welcome at this property. Children between 0 and 12 years old can stay for free if no extra bed is needed.
  • Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
  • Breakfast: Western, Chinese Buffet [Mon - Fri] 06:30-10:00 Open
    [Sat - Sun] 06:30-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is CNY 500.00 (approx. US$72.25) per night. This property accepts cash, credit cards and third party payment services The deposit will be returned to the original account of payment within 14 days after check-out.
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: UnionPay, AmericanExpress, Visa, MasterCard
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Air conditioning
  • Elevator/lift
  • Smoke-free property
  • Heating
  • Security guard
  • Ticket assistance
  • Washing machine
  • Express check-in/check-out
  • Garden
  • Television in lobby
  • Terrace
  • Fire Extinguisher
  • Dishwasher
  • Reception desk
Rooms
  • Non-smoking rooms
  • Room service
  • Fridge
  • Family room
  • Smoke Detector
  • Cable TV
  • TV
  • Hairdryer
  • Bathtub
  • Shower
  • Wardrobe/Closet
  • Bathrobe
  • Alarm clock
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
Services and amenities
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Restaurant
  • Kitchen
  • Microwave oven
  • Coffeemaker
  • Bottled water
  • Kettle
Internet
  • Free Wi-Fi
Transfer
  • Shuttle
  • Airport transportation
  • Taxi booking
Languages Spoken
  • English
  • Multi-language staff
  • Chinese
Tourist services
  • Tour assistance
Parking
  • Parking
Pool and beach
  • Swimming pool
  • Indoor Pool
Business
  • Business center
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Fitness facilities
  • Gym
Beauty and wellness
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Babysitting and childcare
  • Children's playground
Pets
  • Pets Not Allowed

Street view

Video: Ascott Raffles City Shenzhen - This Stay Was Amazing | Shenzhen, China⭐

Map

Reviews

Cleanliness
Amenities
Location
Service
07.02.2026 Guest
The mall downstairs is a great option for food and shopping. The location is convenient and the environment is nice. Thanks to Bella, Mikael, and Piko for their help during my stay. I particularly love the washing machine and balcony that come with Ascott properties.
07.02.2026 Guest
The room was spotless and clean, equipped with a kitchen and washing machine, plus all the tableware and cooking utensils you'd need. It's perfect for families traveling with children. The location is superb, making it easy to get to all the nearby attractions. You can just walk through the building to Raffles City, where you'll find everything you need for dining, shopping, and entertainment. There's even a playground on the basement floor of the mall, which is a lifesaver for parents. The hotel service was also outstanding! A huge thank you to Kami at the front desk for her attentive service; she meticulously helped me find a sake delivery I was expecting. The bellboys were also incredibly kind, always opening doors and assisting with luggage when we came and went. I'm definitely planning a longer stay next time!
01.02.2026 Guest
The hotel is in Nanshan District, not too far from the airport. There's a shopping mall and a subway station right downstairs, making it super convenient for shopping and dining. It's also close to attractions in Bao'an, Shenzhen Bay, and Futian. However, if you're heading to places like Luohu, Yantian, or Dameisha, it's quite a distance – you'd need many transfers on the subway or about an hour by taxi. The breakfast selection isn't huge, but they have all the basic necessities. The soundproofing of the windows isn't great, so it can be quite noisy if your room faces the street.
15.01.2026 Guest
This is my go-to hotel whenever I'm in Shenzhen. It's super convenient to get to from the airport via the subway. The rooms are spacious and well-equipped, and the staff are all incredibly welcoming. Plus, Raffles City Mall is right downstairs, which is a huge bonus!
15.01.2026 Guest
Very good. The hotel is a bit old, but it's perfect for long business trips; it feels more like a home than a hotel.
28.12.2025 Chloecee
We love the Dragon Suite — the kids are obsessed, and our whole family always enjoys our stay, especially with Raffles City shopping mall just downstairs.
20.12.2025 Guest
I've stayed at many hotels in Shenzhen, but Ascott's service here is by far the best I've encountered. On my first day, the hotel was fully booked, but Lily at the front desk was incredibly thoughtful and patient. Knowing I had a lot of luggage and might be tired, she went out of her way to consider my personal situation and helped me switch rooms. After a few days, I was supposed to move rooms again due to full occupancy, but Lily kept an eye on the hotel's availability and, thanks to her help, I didn't have to move after all. I'm truly grateful to her. It's such a blessing to meet such a wonderful sales associate at Ascott. I wish her all the best! A hotel is truly lucky to have such an amazing staff member. Thank you!
17.12.2025 Bee_marvelous
The service was excellent, and the hotel is very close to Nanyou. It was super convenient to just walk back after shopping. Lily at the front desk was also very helpful and attentive, which I really appreciated. Plus, they have a robot that delivers takeout directly to your room, so you don't have to go pick it up yourself – that's a great touch.
24.08.2025 Maomaoyu
The hotel room was spacious and bright, and the bedding was comfortable. The direct connection to Raffles City Mall was a huge plus, especially in 38-degree Shenzhen.
23.08.2025 Anonymous
The room was fantastic. This is my second time staying here, and the front desk staff were incredibly friendly, especially Jasmine and Piko. I'll definitely be back for future stays.
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Cafe and Restaurants near hotel

restaurant
Restaurant «绝味鸭脖» (5 min)
2150 Houhai Ave, Nanshan Qu
restaurant
Restaurant «Jeju Island» (5 min)
Китай, Guangdong Sheng

Frequently asked questions about Ascott Raffles City Shenzhen

How much does it cost to stay at Ascott Raffles City Shenzhen?

The cost of staying in Ascott Raffles City Shenzhen depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 133 USD. Enter your dates to see the exact offer prices.

Which room categories are available in the Ascott Raffles City Shenzhen?

You can book Premier room, Premier Quintuple room, Premier Sextuple room, Premier Double room, Executive room, Executive Quintuple room, Executive Double room, Executive Double Studio, Executive Twin Studio in the hotel. Please check room availability by choosing your dates

Does Ascott Raffles City Shenzhen have a pool?

Yes, Ascott Raffles City Shenzhen has a swimming pool for guests.

Are pets allowed at Ascott Raffles City Shenzhen?

No, pets are not allowed at Ascott Raffles City Shenzhen.

Does Ascott Raffles City Shenzhen serve breakfast?

Yes, Ascott Raffles City Shenzhen serves breakfast for guests. Breakfast options include Western, Chinese style.

How to get to Ascott Raffles City Shenzhen from the nearest airport?

The nearest airport is Shenzhen Bao'an International Airport, located about 52 mins from hotel by car (20.1 km) away.

What’s the cancellation policy at Ascott Raffles City Shenzhen?

The cancellation policy at Ascott Raffles City Shenzhen depends on your room type and booking terms.

Does Ascott Raffles City Shenzhen offer airport transfers?

Yes, Ascott Raffles City Shenzhen provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.

Hotel prices for: September - October 2026 calendar

The average hotel price this month is 137 USD The best time to book is September 12, with rates starting from 134 USD

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