Shell Hotel Shanghai Pudong New District Lianyuan Road Branch in Shanghai
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Description
In this hotel 105 rooms.
Policies and conditions
- Guests Accepted: Guests from all countries/regions are welcome at this property
- Child policies: Children of all ages are welcome at this property. Children between 0 and 17 years old can stay for free if no extra bed is needed.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Breakfast: Option: Buffet Cuisine: Chinese Opening hours: [Mon - Sun] 07:00-10:00 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Deposit Policy: No deposit required by the property
- Pets: Pets are not allowed
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: DinersClub, JSB, MasterCard, Visa, UnionPay, AmericanExpress
- Check in time: 14:00-18:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- Elevator/lift
- Smoke-free property
- Security guard
- Express check-in/check-out
- Television in lobby
- Fire Extinguisher
- Reception desk
- Non-smoking rooms
- Cable TV
- TV
- Slippers
- Toiletries
- Laundry
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Restaurant
- Bottled water
- Kettle
- Free Wi-Fi
- Transfer services
- Chinese
- Parking
- Fax and copy machine
- First Aid Kit
Street view
Map
Reviews
The front desk service was excellent. I was in a hurry to go upstairs and pack my luggage, and as I passed the front desk, they proactively told me my room card needed to be reissued. In the past, I've often gone all the way up to my room only to find the card wouldn't open the door, then had to come back down to get a new one. This time, the front desk truly saved me a lot of time.
1. The room had an internal window, which was not communicated to me before check-in. The actual experience was significantly different from what I expected.
2. After reporting a lost item, the hotel failed to contact me as promised to handle the issue. There was no proactive follow-up whatsoever. Nearly two days passed, and it wasn't until I involved the HUAZHU customer service that the hotel finally reached out.
3. Their attitude towards the lost item was perfunctory; they simply replied with 'we didn't see it,' lacking basic investigation and explanation, and failing to show due responsibility.
4. Throughout the entire communication process, I had to repeatedly chase for updates, indicating a lack of proactive service awareness. As a long-time HUAZHU member, this is my first low rating and negative review.
Overall, from pre-check-in information disclosure to post-incident handling, there were significant shortcomings in their service process, which doesn't align with the expected service standards of a Ji Hotel.
I'm usually a pretty easygoing person, but even I found the stay unsatisfactory.
The cleanliness was acceptable. However, the breakfast area lacked sufficient tables and chairs, and there was a limited selection of congee. On a positive note, the female receptionist was very polite.
I strongly suggest removing the requirement for front desk staff to persuade guests to download the Huazhu app, or at least disassociate it from their performance metrics. As someone who frequently stays at Ji Hotel, I find myself repeatedly downloading, installing, deleting, and uninstalling this app. Here, they tried to get me to install it again, and when I said I already had it and didn't need to, the receptionist became visibly annoyed. When they're unhappy, the service quality drops. When the service is poor, guests leave negative reviews. It's a vicious cycle.
Business travelers like myself need powerful, feature-rich apps that offer everything from flight and train tickets to hotel guides, not single-purpose apps that just take up storage space. Instead of forcing guests into this uncomfortable situation, perhaps invest in developing a more comprehensive ecosystem for your own platform.
No matter what the hotel's reply is, I stand by my assessment.
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Frequently asked questions about Shell Hotel Shanghai Pudong New District Lianyuan Road Branch
How much does it cost to stay at Shell Hotel Shanghai Pudong New District Lianyuan Road Branch?
The cost of staying in Shell Hotel Shanghai Pudong New District Lianyuan Road Branch depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 52 USD. Enter your dates to see the exact offer prices.
Which is the nearest metro station for Shell Hotel Shanghai Pudong New District Lianyuan Road Branch?
nearest metro station - Улица Лунъян, 1.7 km
Which sights are located near Shell Hotel Shanghai Pudong New District Lianyuan Road Branch?
The nearest sights are: Oriental Art Center (4 km), Shanghai World Financial Center (7 km) and Jin Mao Tower (7 km)
Which room categories are available in the Shell Hotel Shanghai Pudong New District Lianyuan Road Branch?
You can book Double room with view, Business Double room, Business Twin room, Superior Double room, Superior Twin room in the hotel. Please check room availability by choosing your dates
Does Ji Hotel Shanghai New International Expo Center have a pool?
No, Ji Hotel Shanghai New International Expo Center does not have a pool for guests.
Does Ji Hotel Shanghai New International Expo Center allow pets, and what is the pet fee and weight limit?
No, pets are not allowed at Ji Hotel Shanghai New International Expo Center.
Does Ji Hotel Shanghai New International Expo Center offer breakfast?
Yes, Ji Hotel Shanghai New International Expo Center offers breakfast for guests. Breakfast options include Chinese.
How to get to Ji Hotel Shanghai New International Expo Center from the nearest airport?
The nearest airport is Shanghai Hongqiao International Airport, located about 1 hour 27 mins from hotel by car (24.1 km) away.
What’s the cancellation policy at Ji Hotel Shanghai New International Expo Center?
The cancellation policy at Ji Hotel Shanghai New International Expo Center depends on your room type and booking terms.
Does Ji Hotel Shanghai New International Expo Center offer airport transfers?
No, Ji Hotel Shanghai New International Expo Center does not provide airport transfers for guests.
















































