Hotels in Shanghai

We’ve enjoyed the stay in Shangri-La. The hotel was a bit overcrowded (the dates we’ve checked in was also the dates of APEC forum), but we didn’t feel it overall. Great tennis court and very friendly and helpful staff at the reception. Hope to come back soon!

Everything was absolutely wonderful, the environment is truly beyond words! It was stunning! On our way out, after checking out, as we were driving off, there was a puddle in the basement parking lot. I stepped in it, and it was sticky! Something fell to the ground, and it was yellow... I was so shocked at the time that I didn't take a picture! Despite that, everything else was beautiful, and that...

Revisiting this place, I was most worried about my child's disrupted routine and picky eating. However, this hotel truly embodies 'child-friendly' in every detail. From the ready-to-use children's slippers and toothbrushes to the adorable yellow duck decorations, my baby absolutely loved watching the boats come and go on the river from behind the large French windows. A good night's sleep for the whole...

I visited during the May Day holiday. The front desk service was good, and the room was clean. The cleaning staff were friendly and thorough. I loved the beautiful view from the room, especially the night view. It's close to the Pudong Art Museum, and it was lovely to take a walk downstairs in the morning or go for a bike ride. There are also many Western restaurants downstairs, which was very convenient...

A very satisfying stay! The view was fantastic, with unbeatable river scenery. The room was incredibly comfortable and the service was attentive and spot-on. My husband forgot his charger at another hotel the day before, and after calling customer service, a replacement charger was delivered very quickly. We really appreciate that! For families with children, the sofa bed can be opened, making it very...

The location is superb, and the river view from the room is breathtaking. The bedding is comfortable, and the service is incredibly responsive. The breakfast is rich and varied, catering to both Western and Chinese tastes. Although the room's decor and facilities are a bit dated, it's understandable for a hotel that's been open for decades. Overall, it was a perfect stay.

I can’t recommend Shanghai Marriott Marquis City Centre enough, largely thanks to Cora, the Guest Service Manager. She went above and beyond to make our family’s stay special. Knowing it was my husband’s birthday month, Cora surprised us with a beautiful plate of complimentary welcome fruits and a delicious birthday cake. She also helped us confirm a dinner reservation, taking the stress out of our...

Great stay! The rooms are spacious and clean, with expansive river views. The executive lounge offers high-quality food and quick service. The hotel is conveniently located with excellent facilities and professional service, making it suitable for both business and leisure travelers. Highly recommended.

Good location close to Nanjing pedestrian street with many great food places nearby. Very friendly staff and comfortable beds.

Daisy is the best receptionist ever! Helped with everything! The place is nice and clear, I love it.

The room was clean and large. However, the check-in process time took quite long. Most of the staff do not speak English --- only the check-in counters staff can. Anyway, the location is superb!

Maria Hou is very helpful and friendly, the view from the room is fantastic. Everything was perfect!

Extremely satisfied. The service was excellent. All requests were handled promptly, and the hotel's location is superb with convenient transportation. I'll definitely stay at the Kempinski again next time.

Stayed at this hotel for a two-night, three-day trip during the May Day holiday. The service was pretty good, and check-in went smoothly. However, the soundproofing is terrible. Doors slamming shut are incredibly loud – 'bang, bang, bang' – and you can hear every word clearly when people are talking in the hallway. On top of that, I lost some valuables in the hotel. When I went to the front desk to...

A truly excellent stay! The hotel's decor is luxurious and elegant, making a grand impression. The front desk staff were incredibly warm and attentive, and the children's amenities they provided were fantastic, even including a small toy. Our room was well-equipped and spotlessly clean, and the view from the window was beautiful. Overall, it was superb, and we'd definitely come back again if we have...

I booked a deluxe river-view room. While the decor was a bit old-fashioned, the view from the window was truly beautiful. When we first arrived, our room wasn't ready, but after lunch, we were able to check in smoothly. The next day, I wanted to request a late checkout until 2 PM, and the hotel quickly approved it. The location was very convenient, and the stay was pleasant. The breakfast had a good...

This is my third time staying at the Kempinski, and I once again chose the Business River View Room. I made a note in advance and called to confirm, and I'm grateful to the hotel for arranging a room on the 20th floor with an excellent river view. This time I was traveling with my mother, who loves river views, so every detail was important. A special shout-out to the hotel's room service – the staff...

The environment is great, the service is excellent, and the location is very close to the Oriental Pearl Tower, within walking distance. My kids loved it, thumbs up! 👍 The only thing is there weren't many snacks for the holidays.

Good hotel. Good service. Thanks to Ivy, Thena for helping me during my stay and Red who help me check in smoothly.

I highly recommend Conrad Shanghai for first-time visitors to the city. The neon lights nearby are incredibly cinematic, and besides the great location, the hotel staff are fantastic, especially Ivy, Evelyn, and Thena, who provided very attentive service.

Overall, pretty good! For those driving, make sure to go to the first counter at the front desk to register your license plate and get a parking voucher. The location is very convenient, and the staff, Freya, CICI, and IVY, are very responsible. Freya, in particular, made a great impression during check-in.

The hotel is clean and tidy with excellent facilities. Daisy at the front desk upgraded our room, and Diana and Quan-G provided wonderful service. IVY and Evelyn were also very patient. The room was quiet and comfortable, offering good value for money, making our stay very relaxing. We would definitely consider staying at the Conrad again on our next visit to Shanghai.

What a unique stay! The staff were especially warm and patient, and the room was really nice. I loved the shampoo, and they even give out welcome gifts. I really love Conrad! Diana Lily Quain G provided excellent service.

Excellent location with stunning high-floor views. The room was clean and spacious, and the amenities were comprehensive. Evelyn, Kylie, and Ivy provided attentive and friendly service. The dining quality was also top-notch. Overall, a superb stay perfect for both travel and vacation. Highly recommend!

Stayed there for my kid’s early morning flight. I was going to leave luggage to go to suburban city, but hotel does not keep luggage overnight nor refused receive business parcel for me. I sent notice when i made a reservation, asked at checked in but turned out they did not. I wasted lot of times because of that. Breakfast was not much choice, coffee was terrible. Lots of eateries at airport...

I would only recommend this hotel if you want to stay ONE night only due to an early flight. It’s perfect for that as it’s in the airport.

Stayed at Da Zhong Airport Hotel for a layover, and it’s a solid pick for convenience! Super close to the airport—perfect for short stays. The room was clean, bed comfortable, and staff helpful with quick check-in/out. Would stay again for its proximity and reliability!

We chose the hotel because of its convenience. It’s perfectly situated in the airport for quick and convenient access to departure and arrival gates. However, the cleanliness of the north side is horrendous. The carpeting in the hotel seems like it hasn’t been changed nor cleaned since the hotels opening. There are stains and what looked like mold all over the carpets. It was truly quite appalling...

Amazing architecture ( but the most interesting part is closed to the public), wonderful location, mediocre rooms, the website promises: Breakfast type: Buffet (western, Chinese). This is a lie. When I asked for the Western breakast, I was told "no western breakfast". Considering that the airport is in the middle of one of the world's busiest international airports, the level of English is abysmal...

Good location for transit passengers. Spacious room with extra wide window for a family with two kids. ‘No toilet door at all’ is a bit problematic. Communication between reception and guests can be improved.

My recent stay at the Shanghai Fuyue Hotel in Songjiang New City exceeded my expectations. It's a high-value luxury hotel. Upon arrival, the grand, high-ceilinged lobby immediately caught my eye. The decor is opulent and tasteful, with magnificent chandeliers and lush greenery creating a fantastic ambiance – someone even joked, 'I thought I was in Macau!' Check-in at the front desk was efficient,...

Extremely satisfied with my stay! The hotel truly lives up to its high-end reputation and has a fantastic ambiance. The room was very spacious, well-designed, and had excellent natural light. The soundproofing was superb, making it wonderfully quiet and peaceful. The cleanliness was rigorously up to standard, and the staff were gentle, responsive, and paid great attention to detail. This is definitely...

Perfect score! The room was clean and odor-free, and the staff were incredibly warm and attentive. The bedding was super comfortable, and it offered excellent value for money. I'll definitely stay here again next time! ✨ The hotel also has a lovely inner courtyard with great views, perfect for taking beautiful photos.

I wholeheartedly recommend the Shanghai Fuyue Hotel; my stay was absolutely five-star! The hotel boasts an incredibly spacious and impressive lobby, very popular on social media, with a grand design and a pleasant fragrance – it feels high-end and luxurious. The room itself is expansive with excellent natural light, spotlessly clean, and the facilities are well-maintained and look new. The bathroom...

We stayed at Fuyue with our child, and mealtime was completely stress-free! We bought the buffet dinner on-site, which had steak, desserts, and ice cream that kids love. The seafood was incredibly fresh, even still twitching – we could eat it with complete confidence. For breakfast the next day, there were soup dumplings, steamed buns, desserts, and fruits that my child enjoyed, all varied and fresh...

The hotel lobby is grand and bright. The front desk and butler service were very attentive and responsive. The main thing is they have a gym, a pool, and a kids' club, which was great for my child. My kid was in a super good mood all day long, so I genuinely recommend it. Thumbs up!

The service was absolutely amazing, especially Lorna! She called ahead to arrange our room and, after learning it was my girlfriend's and my anniversary, she thoughtfully prepared a cake and a small gift. It was incredibly sweet and attentive, and the service was so thorough and patient. Responses were always quick. Our room was spacious with a beautiful view, clean, and tidy. The location is also...

The hotel is very new and luxurious, and the woody scent is delightful. The front desk staff were incredibly welcoming and even upgraded me to a Pearl River View room, which also included a complimentary breakfast. The breakfast spread was amazing, with both Chinese and Western options, and a great variety of dishes. The breakfast hours were also long enough, making it a super comfortable experience...

Had a fantastic stay! The room offered an unobstructed, front-row view and was very clean and comfortable. The indoor heated pool was large, with crystal-clear water at a perfect temperature. When I checked in, I asked the front desk for a room with a better view, and the staff member immediately rearranged it for me.

The room was great with a lovely view, clean and comfortable. Special thanks to Anisa for arranging our room in advance, which made our check-in super smooth without any waiting.

Returned to Grand Hyatt again~ This stay was great, the service was superb! Anisa was very patient and helped us arrange rooms in advance. Both rooms were on the same floor with nice views. The rooms were clean and tidy. Will definitely come back if I have the chance.

I frequently visit the bar upstairs, and this time I booked a stay at this hotel. The service was excellent, and the view from the window was fantastic. It was clean and comfortable, and I was very pleased with the river view this time. Next time, I'd like to book a room with a Bund view.

Had a wonderful trip! We were celebrating a 70th birthday, and the hotel arranged room decorations, welcome fruits, a cake, and a birthday card. The attention to detail was exceptional. I've been coming here since it opened in 1998, and I've always trusted The Ritz's service – it truly feels like a home away from home every time.

This is an older hotel, and the lobby entrance still looks grand. However, I noticed there aren't any doormen or staff assisting with the elevators anymore. Perhaps they're short-staffed. This time, there were a lot of foreigners staying here. The couple across the hall even went out at 4 AM, and the sound of their door opening was quite loud – really something else!

The location is very convenient, not to mention its service and the cleanliness is out of 10. We really enjoy stayed at The Portman Ritz-Carlton. The breakfast Buffet is great as well ! Overall, we had great time stay at the hotel.

The environment is good, and the hygiene is clean. The front desk guy, Jack, is really enthusiastic and provides excellent service. I'll definitely be staying at this hotel again in the future.

The location is great, near Jing'an Temple. I've been to Shanghai many times but never visited Jing'an Temple before. This Ritz-Carlton is the first one in China, and although it's older, the facilities are very well-maintained. The room size is smaller than other Ritz-Carltons, but 38 square meters is still perfectly adequate. Personally, I feel the overall style is different from other Ritz-Carltons...

Arrived late at night. A big thank you to Ashley for helping us with a late check-out. Very thoughtful service, thanks!

Facilities: Very new and easy to use, with a kettle and all necessary cups and amenities. Hygiene: Clean, thoroughly tidied, and toiletries replaced promptly. Environment: Beautiful, with convenient transportation. It's within walking distance of major shopping areas like Huaihai Road and Nanjing Road, so no need for a taxi. The subway is just 100 meters away, making it incredibly convenient. Service...

The hotel's location is fantastic! Even though it's an older property, it's very clean, and the staff are incredibly warm and attentive. After experiencing other places, this one truly stands out and is just perfect!

The room design is a bit dated. The hotel's name is 'New Jinjiang,' which is quite a misnomer, as it's not new at all! 😄 It's conveniently located near the business district with easy access to transportation. The environment is beautiful, tidy, clean, comfortable, and well-ventilated. The service attitude is excellent.

Outstanding stay at Jin Jiang Tower. Exceeded expectations in every way. Excellent location, elegant atmosphere, spacious and comfortable room, and truly impeccable service. The staff made me feel genuinely welcomed, and the overall hospitality was top class. Being able to stay in the heart of Shanghai, close to dining, shopping and the French Concession, made the experience even more special. Everything...

This has always been my go-to hotel for business trips. The location is great, the hallways are quiet, and the rooms are clean and tidy. The breakfast offers a good variety too. Plus, the transportation nearby is very convenient, and the area is well-developed with plenty of places to explore within walking distance.

We stayed on the 12th floor, in a room close to the elevator. The room was spotless and the bedding smelled fresh and clean, not damp at all. The housekeeping lady on our floor was incredibly kind; every time she saw me, she'd ask if I needed water or tissues and told me not to hesitate to ask for anything. She was so thoughtful and efficient. My younger son and I shared a room, and one evening he...

I’ve stayed at the Westin Bund Center a couple of times now. It’s a great choice if you wanna show off to visitors. The views are lovely (even if you don’t get to see the bund). My room is spacious, clean, and the amenities are very good. I like the breakfast atmosphere & how large the hotel feels. The service is good. There always someone there to help you. The location is close enough to walk to...

The hotel's location is excellent, close to everything. The decor and design are luxurious and grand. Upon check-in, we were charged a small upgrade fee and received a spacious suite, which made us feel right at home. The executive lounge offered plenty of food and drinks in an elegant setting. Plus, the hotel's prices were very reasonable.

Overall the hotel is ok but nothing to shout about. The hotel is located at a walkable distance to the Bund, Nanjing rood and Yuyuan Garden.Lobby is grand and the breakfast is slightly above average. But the room is pretty dated and needed a big upgrade. Facilities in the room are not updated, when showering water will leak to the toilet side causing the floor to be wet. This room comes with 2 TVs...

Great location, within a 10-minute walk to the Bund. It has the classic feel of an old-school five-star hotel.

Great hotel. The room was comfortable and the facilities were smart. The breakfast was delicious. However, only one waitress seemed to be on duty. tables didn't get cleaned in a timely manner.

The hotel bedding was very comfortable, and the concierge was proactive in offering assistance, providing thoughtful service. The location is excellent, making it convenient for getting around!

The mattress in the room was too soft; I completely sank into it when lying down, offering no support whatsoever. After waking up, my back would often ache. Although the air conditioning was blowing after I adjusted the temperature, the room temperature barely dropped, making it a bit stuffy with the windows and doors closed.

The hotel room was quite spacious and well-equipped. This time, I also enjoyed the afternoon tea buffet, which you can have in the roomy cafe or the beautiful outdoor garden. It was definitely great value for money and I'd recommend it to everyone.

The room was very comfortable, clean and tidy, and the bedding was excellent. All services were good. I needed to iron some clothes, and the front desk promptly had a staff member bring an iron and ironing board, which was super helpful. The breakfast had a wide variety, and the restaurant was spacious, with a leaning towards Western-style options. If you went late, they'd advise you to take more as...

Traveling with kids, the executive lounge benefits were pretty much nonexistent. At best, we could get some drinks downstairs. And they weren't flexible at all. I had two adults and two kids. I asked if we could be charged for four people for one day, and we wouldn't be there the next. They said no. Also, on the afternoon before check-out, my daughter ordered a cranberry juice at the bar. I noticed...

The room was comfortable and clean, and the city view was amazing. The service was professional, and the facilities had been upgraded, which was great. I'll definitely be back! The location is also very convenient.

The front desk service was excellent, and the environment and facilities were top-notch. Breakfast was delicious, and the staff were friendly and attentive, making me feel right at home. The dining was superb, and the atmosphere was peaceful and pleasant. The bed was just the right firmness, the room was spotless, and the Wi-Fi was super fast. The location was also fantastic.

The location is excellent and the service is great, but the duvet in the room seemed a bit moldy inside (it didn't look very clean under the light).

This was my third stay here, and since my previous two experiences were good, I decided to come back again. The hotel is conveniently located near Zhongshan Park Station, Exit 5, which serves Metro Lines 2, 3, and 4. The hotel is directly connected to the Dragon Dream shopping mall on the first floor, and Raffles City is less than a five-minute walk away. This prime location makes it incredibly convenient...

Stayed at the Renaissance Shanghai Putuo Hotel during the May Day holiday. It's a one-stop shop for dining, entertainment, and accommodation, with convenient transportation and comfortable amenities. The room was spacious and clean. The buffet breakfast on the 26th floor offered a wide variety of options, and the window seats provided panoramic views of Shanghai. Highly recommended for families with...

This hotel is super convenient, literally just 5 meters from Longzhimeng (Dragon Dream) mall! You step out and you're right there. The front desk is on the 25th floor, and the greeters downstairs are really sharp and attentive. The front desk staff are efficient, thorough, and patient. My room was very spacious, and all the amenities were complete. The environment was clean and hygienic. Plus, the...

Traveling with two kids, I wanted a family room close to the subway, so I booked this place. It's an older hotel, and the room facilities are dated, which is understandable. However, the breakfast and executive lounge experience were very mediocre. The breakfast selection wasn't extensive, we had to clear our own plates from the table, and the cappuccino from the machine was cold, plus the coffee machine...

The room was clean, and the service was good. The environment was decent, though the facilities were a bit old. The location is excellent, right at Zhongshan Park subway station, with Longzhimeng shopping and dining conveniently located downstairs.

Initially, I was worried the hotel might be too old, so I booked the J Hotel at Shanghai Tower across the street instead. The third picture was taken from J Hotel, and I always felt a bit caged in, somewhat claustrophobic. I much prefer the Grand Hyatt Jin Mao, which doesn't have double-layered glass curtain walls or railings outside the windows, offering a much better view. With the Grand Hyatt being...

Overall, I was quite satisfied with this stay, but the facilities are definitely a bit old. There's no smart toilet, the showerhead is inconvenient, and the TV signal is poor. The lounge service was mediocre; the staff were neither warm nor cold. The breakfast restaurant on the 56th floor had a wide variety of food, but the Chinese hot dishes were just average. The lounge food was quite disappointing...

It was still very good, and the hotel management should really thank their frontline staff. This 5-star review is purely for them! Thanks for all their hard work and dedication 👍 Environment: They're still using guest rooms for business events, completely disregarding the privacy and safety of their in-house guests. This is an absolute disgrace for a 5-star hotel!!!!

The environment here is incredibly livable, surrounded by lush greenery, making the air feel wonderfully fresh. Getting around is also very straightforward. The service is thoughtful and attentive without being intrusive; they're always there when you need them and are very polite, making for a truly comfortable stay.

I recently stayed at the Grand Hyatt Shanghai for a business trip, and it was an exceptional experience. The hotel's location in the heart of Lujiazui is perfect for business travelers, offering seamless access to the financial district and connecting directly to major malls. The Guest Room on the high floor provided a quiet and comfortable environment, ensuring a restful sleep after busy workdays...

Absolutely loved the location here! It's quiet and peaceful, yet very convenient for getting around, and the area right outside is lively. The staff were incredibly attentive and kind, always ready to help with any last-minute requests. Perfect for a long-term stay.

Overall, it was a fantastic stay. The location in Jing'an Temple is very convenient. This 40-year-old hotel still feels solid, steady, and radiant. The hardware truly reflects the pursuit of quality in hotel design from the last century – details like the shower grab bar, the double shower curtain, and the sturdy showerhead. I stayed on the 30th floor, and both the water temperature and pressure were...

Extremely satisfied with my business stay, especially the staff at the Executive Lounge – their service attitude was superb! The Executive Lounge offers great views and is a very comfortable spot for a relaxing break. The lounge staff were excellent, very attentive and thoughtful! 😊 And the afternoon tea 🍵 was just amazing!

Good rooms with nice Jingan Temple views. Location is very good, right in the French Concessions. Walking distance to many restaurants bars. Overall good stay!

This is a well-established five-star hotel located near Jing'an Temple, just a five-minute walk away. It's also very close to the subway station, a mere two to three minutes' stroll to Jing'an Temple station, which serves three different lines, making it convenient to reach all major attractions. The soundproofing in the rooms is excellent; you can't hear any traffic noise from the street below. The...

Service: A very satisfying stay! I'd especially like to commend the 38th-floor executive lounge service team. From check-in to check-out, every staff member was warm, sincere, and genuinely friendly. While dining in the executive lounge, they paid attention to guests' dining preferences, showing great care in the details. They were quick to respond to any issues, patient, and thoughtful – truly excellent...

Had a wonderful stay at The Kunlun Jing An. The location is excellent, the check-in process is always fast and efficient, and the staff consistently try to accommodate any requests. The facilities are brilliant — the indoor pool is open year-round, and the large windows let in so much natural light that it hardly feels indoors at all. There’s also a lovely patio area with sun beds, tables, and chairs...

The room was very clean and quiet, almost no outside noise, so I slept really well at night. The view outside was also great, with the river and Oriental Pearl Tower visible. I'll definitely choose this place again next time I'm in Shanghai!

The room was very clean and the river view was stunning! The hotel staff were all incredibly friendly and accommodating, almost always fulfilling our requests. It was a fantastic experience, and we'll definitely book again next time. Keep up the great work!

Traveling by car was very convenient as parking was free. The room was very clean with a wide view. Since we had a child, the hotel thoughtfully contacted us in advance to prepare children's toiletries and extra blankets. The twin beds were large and very comfortable; it didn't feel cramped sleeping with a child. I recommend this place for families with kids.

Overall, the welcome amenities were very generous, with plenty of fruit and cake. However, the front desk service has significantly declined compared to my previous stays. The staff member who checked me in was aloof; they didn't proactively inform me about the breakfast location or mention any executive lounge benefits. There was no smile or polite language throughout the process, which felt perfunctory...

The hotel's location is excellent, right by the Huangpu River. The bedding is very comfortable, especially the latex and buckwheat pillows. I'll definitely choose this hotel again next time I'm in Shanghai. The front desk staff were all very friendly and helpful.

I booked this hotel for our European partners who were here on a business trip. They only stayed one night, but they kept telling me how great it was. They're usually quite particular about their business trip accommodations, but this hotel satisfied them in every aspect – from the room itself to the surrounding environment. They even enjoyed a walk along the river. I'll definitely be booking this...

The service was attentive and warm. It's convenient for Pudong transfers, and breakfast starts as early as 4 AM. The environment is lovely, with sea views and a horse ranch. A great choice!

Everything else was great, except the airport shuttle service was a bit infrequent.

This is a good-sized hotel. The rooms are spacious, very clean, and offer great views through the large windows. It's excellent value for money.

They offer a shuttle service to/from Pudong Airport. The library lounge boasts an extensive collection of books, and the staff are all incredibly warm and friendly.

Shuttle service can be pre-booked, but make sure to be downstairs on time. It's very close to the airport.

The hotel boasts a beautiful environment and comprehensive facilities. Rooms are spacious and impeccably clean. The front desk staff are attentive and welcoming. They offer a convenient shuttle service to/from Pudong Airport, and on-site parking is easy for those driving. While the Chinese breakfast offers good value, I would suggest expanding the Western breakfast options due to the high number of...

The service is excellent, the environment is great, the bedding in the room is comfortable, and the bathroom is spacious. The Chinese restaurant serves delicious food, and the Giba bar has good drinks. It's also convenient for shopping and dining nearby, and very close to the building for US visa interviews.

Our butler, Koi, was incredibly welcoming and even prepared some adorable desserts that my child absolutely loved. We were in Shanghai for a US visa appointment, and the hotel's location is perfect, so close to the embassy. I'll definitely choose The St. Regis Jing'an again next time I'm in Shanghai.

Big shout out to Koi, the butler at St. Regis Jing'an, for their professional and dedicated service. We booked multiple rooms this time, and Koi meticulously coordinated everything beforehand, arranging it all perfectly according to our needs. The rooms were warm and comfortable, the bedding was luxurious, and the city view from the window was absolutely stunning. The service was consistently warm...

The bathroom door was broken, making noise every time it opened or closed. The room assignment was completely wrong. I booked a triple room and even paid an extra fee in advance, and specifically mentioned it during check-in. However, upon going upstairs, I found the allocated room didn't have the extra bed. I had to wait an hour to get a new room, which totally messed up our dinner plans.

The room was clean and I even got an upgrade, highly recommend! The butler service was excellent, special thanks to Echo. After a city walk, I returned to the lobby to rest, and the lobby bar attendant even brought me hot tea – fantastic service!

The environment: The smell in the lobby when you first walk in is too strong and quite unpleasant. Service: Lacks attention to detail. The server led me to my breakfast table and even poured me coffee, yet didn't notice that the napkin holder on that table was nearly empty and needed refilling. Facilities: The curtains were broken as soon as I checked in, and I had to call engineering late at night...

I stayed at the Garden Hotel again during the May Golden Week holiday to watch the Longines Global Champions Tour in Shanghai. My first stay at the Garden Hotel was 30 years ago. The marble in the lobby, the Rose restaurant, and the small mosaic tiles in the corridors still maintain their grand and elegant style. That's why I always come back to this familiar place whenever I return to China. It...

This is an established five-star hotel, and overall, everything is still great. The breakfast is decent, with a slight Japanese influence. The location is excellent, and you can get a late check-out, plus parking is free. However, the afternoon tea at the cafe was a bit disappointing.

It's a bit like a Japanese Okura Hotel – classic but very clean. The location is super convenient, and it offers great value for money. The cakes and black tea at the lobby bar were delicious, and the public areas are beautiful and very well-maintained.

The room was really clean, you wouldn't even guess it's an old building. The environment was also great, and I even saw two weddings!

[Great review! One of my top hotel choices when visiting Shanghai] My stay here was once again fantastic. First, let's talk about the location: the hotel is very close to the subway station, making it incredibly convenient for getting around. For anyone visiting Shanghai, it's definitely a preferred option. I especially want to commend the airport transfer service. Both my arrival and departure were...

This is a wonderful place! The location is perfect. It’s close to the metro. Quiet streets. There’s a lovely garden. The staff are very caring, breakfast is excellent. I especially recommend the mochi — I’ve attached a photo, be sure to try it!

Stayed at the Swissotel many times while traveling to Shanghai . Excellent location in the middle of JingAn. Lots of good restaurants nearby. Hotel has been around for years but overall maintained good condition. The room is reasonably spacious for 2- sufficient walking and luggage space. Didn’t use any facilities.

Easy access hotel to these Michelin restaurant and best cafe. Walking distance. Shopping and restaurants opp hotel. Metro next door.

The hotel was in a very good location near Jing’an temple, but a little old and outdated compared to other hotels around the area. However, overall they are good for the money.

The location is superb, convenient for everything. The room was cleaned meticulously every day, and the front desk staff were polite and helpful. The doormen were also very attentive and tried their best. Many thanks. The only thing that truly surprised me was how poor the breakfast was for a 5-star hotel. I'm not even talking about the variety of food, but rather the quality of the ingredients themselves...

The location is unbeatable—super convenient and right in the heart of everything. The rooms here are impressively spacious and spotlessly clean, providing a perfect retreat after a day of exploring.

The room was very satisfying. The lobby had a subtle and pleasant scent, and the breakfast was abundant.

Huge thanks to Elio for the warm and thoughtful service! I rarely leave reviews, but I absolutely have to commend Kerry Hotel and Elio this time. I booked a family room, and Elio proactively reached out before our stay to discuss our needs. I mentioned we had a young baby and safety was a priority, especially regarding glass items and bed rails. Upon check-in, we were so pleasantly surprised! Elio...

Great location, right next to a shopping mall. Overall good, with comfortable bedding. Thumbs up! The front desk service is also excellent. Century Park is right by the hotel, so you can take some time to explore it. Highly recommend!

This hotel is great for both business and families. It's conveniently located near the Science and Technology Museum, and Kerry Parkside offers plenty of dining and entertainment options nearby. The kids' club is excellent; my child absolutely loved it. I accidentally fell, and the staff and manager immediately brought me several ice packs and even called to check on me the next day. The executive...

The hotel's location is excellent. The playground and pool are perfect for tiring out the kids. There's a shopping mall and a park nearby, which is very convenient. My children had a great time. The hotel's three restaurants offer good quality and value for money. The only minor drawback is that children's bathrobes, slippers, and toiletries were not provided.

This time I brought my child to Shanghai and stayed at the Shangri-La, Kerry, and Melia hotels. Traveling with a child, I really have to give Kerry a 10/10 – it's truly the ultimate hotel for family travel! We had a 1.5-year-old toddler, and the room was incredibly clean (my little one ran around barefoot/in white socks, and they stayed spotless, which shows how clean it was!). Daily housekeeping...

The family room was so much fun for kids, as soon as we entered, my child was drawn to all the 'Jiajia the Kangaroo' themed elements! The room was spacious and thoughtfully equipped with a tent, toys, and kids' toiletries. The welcome gift at check-in made it feel really special. Downstairs is Shanghai's largest indoor children's playground, and my child played there all day long, not wanting to leave...