Aminess Vival Velaris Resort in Supetar

We arrived via a package holiday and can’t fault the staff — they quickly found us a room after a transfer mix-up (this review is about the hotel, not our tour operator). The grounds are lovely with rosemary, fig, olive, and cypress trees, plus tennis courts, football court, and a dive centre. Sadly, rooms and public areas are tired and basic, feeling stuck in the 90s.

The pool is tiny with few loungers or parasols. The beach is crowded, shallow, and open to locals, so it feels far from exclusive despite premium prices. Every inch is taken, there are no loungers reserved for hotel guests, and the sharp stones mean you need mats. No pool or beach towels are provided.

Bars and food are very expensive compared to the nearby town (€6.50–€9.70 for 125ml of wine here vs €4.50 for 200ml locally). The beautiful rooftop terrace with stunning sea and mountain views sits unused with no furniture, while the beach bar closes at 7pm.

Dinner is loud, crowded, and carb-heavy with overcooked meat, breakfast similar — juice is squash, croissants vanish early, decaf coffee costs extra. Many guests work on laptops, adding to the business-hotel feel.

Overall, the location and staff are the highlight, but the hotel is dated, overpriced, and lacks comfort. I’d sleep here if included in a package, but eat and drink elsewhere

Beyond Apppalling in every aspect. Booked a stay under false pretences. They have no spa, all the staff have left and most of the resort is closed after the season but they still charge full price for the rooms. Facilities are old, dated, tatty and there are much better places to stay locally for this price range. Food is just revolting and always cold. The staff just throw it out all at once so they can tidy up and go home. It just sits there all cold and congealed covered in fruit flies (which vomit on it and carry diseases) There is no option for any food between 9am and 7pm out of season. Two thirds of the resort is closed, except the part where they charge you to lie on a sun lounger for ten minutes.
They don't label allergens properly, when I pointed out that the hazelnut ice cream wasnt labelled at all the restaurant manager laughed at me. Obviously doesn't matter if someone's dies from anaphylactic shock in the restaurant while the staff tidy up around them. Reception staff are also rude and unkind.
I stayed in another Aminess hotel, had a huge asthma attack due to faulty air con/heating/perfume dispensers in the room and asked to change to this hotel. They didn't even bother to relay my medical info, put me in a room above the bar, full of cigarette smoke and when I closed the window the heating came on. No one knew about my issue. No one cared. I asked reservation ls to cancel my stay as I wanted to leave early (no sleep, extremely ill, dry throat, tired, migraine, vomiting)
Their response? NOTHING. They ignored me for four days so they could force me to pay for the room. I paid for the room in full and the manager told me he would have reservations process a refund under the circumstances. After they charged me and got rid of me I arrived home and they ignored me for two weeks, saying a 10% discount. A bowl of soup and some food vouchers (like I was a stray dog) and the offer of a change to the most disgusting room in the hotel was enough to appease me.
These hotels, the 'Aminess' chain. Are falling to pieces, not repaired, pretending to be four star (you have to pay for water with all inc) the food is appalling. The staff could not care less about their jobs. The level of service and the state of the accomodations are quite frankly disgusting for the price. There are some exceptional hotels nearby with vastly better facilities for the price range. And if you choose to book here, after reading this review (from someone who has spent thirty years working in hotels and travelling) then they will take your money and make fools of you. So be it. If you are stupid enough. Go ahead.

The hotel was a complete disappointment
Located at the end of Supetar
One lady who checked us in was friendly so was a cleaning lady who was very helpful. The gardens are nice . However that’s was the only plus.
The room needs serious renovations and clearly haven’t had any work done on it in decades.
The food although included is rubbish
I walked in had a look at the buffet and filt my plate . Most was uneatable. The water melon must of been cut weeks before.

We booked a premium room with a sea view and a balcony, but we were given a room on the ground floor. After complaining, to a very rude staff we received another room the next day, but it still wasn’t the one we booked, which was more expensive. The new room had an unpleasant smell, and after showering, the bathroom would flood. The reception is in one building while the restaurant is in another. The pool is very small and located too far from the main building. You have to pay separately for drinks and parking. There are maybe 20 sun loungers available, which are scattered across the beach and accessible to everyone, so it's always hard to find a lounger. We also found a mouse right outside our door, among other issues.

Terrible service
We booked a deluxe room with a deep bath and a queen bed. They gave us a ro with a shower and 2 single beds. The AC didn't work neither the TV.
We asked for another room. They sent us to a new room without a bath and still with 2 single bed.

At the end of our stay, they charged us 5euros due to city taxes, even though we had already paid taxes...

I wouldn't come back