Tasmaria Aparthotel in Paphos

Good evening.
Regarding my stay at this accommodation, let me tell you that it was the most disappointing stay I have ever had in my life.
The hotel is partly responsible, but for the most important things, you are responsible.
I booked two accommodations with 2 adults and 2 children. One was a studio which although there was a double bed (2 singles), there was also a sofa bed (also single) as a result of which one child had no place to sleep. It is worth mentioning that there were no sheets for the sofa bed, nor a pillow. The second one which was with a bedroom, I had 2 sofa beds but they did not fit to open and so we only opened one (which should have been ready-made as beds), also there were no sheets and pillows for them either. The air conditioning had to be paid extra for each room (something we could not leave) so we paid €16 for 2 A/C. Something that should have been stated in the services (that A/C is charged extra).
So far, most of the responsibility lies with you. What is 100% the hotel's fault is that it was the dirtiest room I have ever stayed in. The mattress on the sofa bed was white with dust and underneath was full of bedbugs, the rooms had a very bad smell like mold with dust and took a very long time to open.
Never again.

The hotel looked decent enough online, but once I checked in, it was a different story. There were no amenities provided at all — no shampoo, no body wash, I asked the receptionist and he replied that I need to buy my own. I had to go out and buy my own toiletries from a convenience store nearby.

What surprised me most was the air conditioning situation. The room had an old wall-mounted unit, but to use it, you had to pay a daily fee.

I understand it was a budget place, but even the basics like shampoo should be a given. It definitely made me appreciate the little things in other hotels — sometimes you don’t realize how much those small comforts matter until they’re missing.

The hotel looked decent enough online, but once I checked in, it was a different story. There were no amenities provided at all — no shampoo, no body wash, I asked the receptionist and he replied that I need to buy my own. I had to go out and buy my own toiletries from a convenience store nearby.

What surprised me most was the air conditioning situation. The room had an old wall-mounted unit, but to use it, you had to pay a daily fee.

I understand it was a budget place, but even the basics like shampoo should be a given. It definitely made me appreciate the little things in other hotels — sometimes you don’t realize how much those small comforts matter until they’re missing.

The check-in counter didn't know the policy, and it took a long time to communicate about the visa issue. It was not a personal reason. I couldn't check in because the flight was delayed. I couldn't get a refund after communicating with the hotel. It was difficult to talk and impersonal. Bad review...