Panacea Hotel Borg El Arab in Borg El Arab

My review of the family holiday resort. Here is a summary for feedback

1. Isolated location: The resort is situated in an isolated place, lacking access to local services and entertainment.
2. Average breakfast: The breakfast provided at the resort is considered average in terms of quality and variety.
3. Slow service: The service at the resort is very slow, with a couple of items taking an hour to replenish.
4. Noisy environment: There were a lot of kids crying non-stop, which may have affected the overall experience.
5. Unhygienic food handling: Some kids helped themselves to cold food with their bare hands, which is not hygienic.
6. Fresh and quality food: Despite the issues mentioned, the food at the resort is nice, fresh, and of good quality.
7. Slow dinner service: The dinner options are great and reasonably priced, but the service is again very slow.
8. Average bread quality: The bread provided at the resort is considered average and nothing to be proud of.
9. Presence of flies: Flies were a constant presence at the resort, which may have been unpleasant.
10. Temperamental TV in the restaurant: The TV in the restaurant was reported to be unreliable.
11. Efficient room service: The room service, particularly Bahgat, was efficient and paid attention to detail.
12. Polite and efficient staff: Botros and Mr. Esmat from the restaurant, as well as Mina, Corolos, and Mohamed Dahab from the front desk, were professional, helpful, and provided service with a smile.
13. Overall average experience: While the staff members are praised, the resort is considered to be in an average spot.
14. Feedback for owners: There is a hope that the owners will address the mentioned issues and work on improving the resort's assets.

Thank you for sharing your feedback, and it is hoped that the owners will take your comments into consideration for future improvements.