Kmt Hostel in Cairo

We have got scammed via AirBnb

We have booked room with 4 bed . (We had searched with filter of four person )

But somehow in the reservation form it says for one person and we missed it

And with this they don't give us the room nor money back
(He could cancel reservation and give us money back easily
But he didn't)

Why would anyone book room with 4 bed for just himself

They ABUSE small gaps on the website and scam you
SO BE CAREFUL

After I arrived she said yes you have a booking I see your name but I have no rooms for you! And on top of it I have to charge you cancellation fees. What a joke!

The place is well located and the building itself is ok. We arrived and the room was different and didn’t have the balcony. They promised to change it the next day and they did. Both rooms were very dirty especially the toilet (brown stains everywhere in both rooms). The staff smokes inside while speaking to you. we didn’t dare to have breakfast there. On the first day we asked for laundry and they said they would take take of it in 24 h. The day after they said in two hours will be ready. We got back in the evening and was still not ready. In a very rude way they said that if I want I can take it wet. the man with the glasses told me that he will be night auditing and to not worry he will give me the laundry when we leave in the morning. No one was there and I had to look everywhere for my laundry, I found it in a storage and a lot of clothes were missing. The staff is extremely room and they continually make fun of you. The lady as well was super rude and unhelpful. We kept raising her voice saying to repeat and moving her hands in a very aggressive way. We felt very uncomfortable and thankfully we only stayed there to sleep at night. Do not come to this place, is just a friendly suggestion. Place is dirty and the staff is extremely rude.