Hotel & Spa Saint-Jacques in Paris

We stayed at this hotel in Feburary 2023, so bear in mind this review is somewhat overdue. My fiancé and I were here for five days.

I do not understand how this hotel is four stars. It's like a B&B. The photos on booking.com etc. are completely misleading. The room was not very spacious and the paint flaking from the wall, the bathroom was low quality. Very small and hard to get around in. Two coffees and teas - neither of which were replenished at any point of our stay. The bathrobe and slippers they give you in the room are dirt cheap and scratchy - my partner's actually ripped when he put it on.

The site says there's a bar? If there is one I had no idea where it was. There's a small room at the entrance with a bottle of champagne there that looks decorative. Was that the bar? Who knows. It looked like the waiting area of a bougie dentists.

The staff are pretty rude. There was one guy on reception during a night shift who was lovely, but the rest were abrasive and patronising. To be honest though, the whole city is like that.

On that note, its greatest strength is its location. You are so close to the heart of the city and it is very easy to access the big locations from there on foot. There are also some fantastic South Asian restaurants nearby which I can't recommend highly enough.

It's not the worst hotel I've ever stayed in by a long shot, but four stars? Absolutely no idea how it got that rating. It's certainly overpriced.

Our room smelled quite bad, hit us immediately upon opening the door. They are very antique styled (physical keys that they require you to leave at the front when you exit and pick back up when you return). Small place, rooms ok but definitely feels outdated. I’d say keep in mind the price ~relative to Paris prices~. Aka if it’s $225/night in the states it’s pretty good but $225/night in Paris is low end which is what this place is.

We stayed 1 night at Hotel and Spa St Jacques in August 2024 for the Olympics.

We booked back in December when we were really worried about getting hotels in Paris - paying €600 for their Privilege room. At the time of check-in they were offering the same room at €370.

I would not recommend this hotel - disregarding the premium we paid - I felt we were scammed with our stay - the hotel’s website is completely false advertising when it comes to the room - had we known how deteriorated the rooms actually were, we’d never have booked.

The hotel advertises these beautiful, well-decorated, classic style rooms - the receptionist explained they’ve gone through a “renovation” where they’ve changed everything. It’s now dark, grey, and feels extremely outdated - with dirty carpets, peeling paint, scuffed up furniture. Interesting “renovation”.

The rooms are entirely bare bones - do not expect a “4 star” stay:

-Furniture and walls are completely scuffed up, paint is peeling, and tiles are missing from the bathroom
-Dark rooms. Weird velvet sheets (yuck - not sure how you can clean those between guests). Uncomfortable beds
-No/minimal decor
-No bathrobes, slippers, coffee maker or any other “extras”. You can request an iron and ironing board at the front desk.

The pictures on the website DO NOT reflect the actual rooms and it’s incredible how lazy they’ve been with the design and upkeep of their rooms yet somehow hold a “4 star” rating.