Unique Dortmund Hotel in Dortmund
✅ Rooms are spacious with comfortable beds and good soundproofing on courtyard-facing sides ✅ The hotel is centrally located close to metro and train stations facilitating easy city access ✅ Friendly and attentive staff providing helpful service ✅ Spacious lobby and decent breakfast buffet ✅ Air conditioning works well, and rooms have large flat-screen TVs ❌ Several guests reported cleanliness issues such as dirty bathroom floors, broken pillow covers, and unpleasant smells ❌ Noise complaints from street traffic and neighboring rooms due to insufficient soundproofing ❌ An incident where a guest’s door was opened by another guest due to staff system error ❌ Limited amenities in rooms, including lack of refrigerator and minimal water supply ❌ Breakfast quality and service were sometimes described as poor or insufficient
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Description
Unique Dortmund Hotel is a 4-star property built in 2009, offering a wide variety of room types ranging from Economy to Deluxe Suites and Cottages. The hotel features 8/10 ratings in cleanliness, amenities, and service, supporting a solid 8.5/10 overall rating. Rooms are noted for their spaciousness, with some offering city or garden views. Facilities include air conditioning, soundproof rooms, and accessibility features, alongside a restaurant, bar, and business center. Free parking is available, though some guests recommend booking in advance due to limited spaces. The hotel enforces a no-pets policy but allows service animals. While the staff are generally described as friendly and helpful, some guests have reported issues with room cleanliness and noise from street traffic and neighboring rooms. The hotel requires a €200 deposit and accepts major credit cards. Breakfast is served buffet style with varying weekend hours and requires an extra fee. Overall, it’s a large, centrally located hotel with mixed guest experiences around comfort and service.
Location
Located at Hoher Wall 38 in Dortmund, this hotel sits just 229 meters from the Hartware MedienKunstVerein museum and 241 meters from the Museum Ostwall, both offering contemporary art exhibitions. It is conveniently positioned near the central train station and directly opposite a subway station, easing access throughout the city. Guests can cross a boulevard to reach a main shopping street filled with restaurants and shops, including the highly rated HÖVELS Hausbrauerei restaurant 257 meters away. The hotel is approximately 55 km from Düsseldorf International Airport (DUS), making it accessible for travelers flying in. Its central location is praised for proximity to cultural sites and public transportation.
Tips
- Book parking in advance to avoid difficulties with full capacity.
- Request a room facing the inner courtyard for quieter nights.
- Check your room upon arrival for cleanliness and report any issues immediately to ensure a better stay.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Fri] 06:30-10:30 Open
[Sat - Sun] 07:00-11:00 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Deposit Policy: Deposit required A fixed amount of €200.00 (approx. US$232.76) is charged. This property accepts cash The deposit will be returned to the original account of payment on the day of check-out.
- Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, AmericanExpress, MasterCard
- Check in time: 14:00. Check out time: 11:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Television in lobby
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
- Soundproof rooms
- Family room
- Smoke Detector
- Cable TV
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Toiletries
- Accessibility features
- Luggage storage
- Laundry
- Safe-deposit box
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Breakfast
- Restaurant
- Packed Lunches
- Free Wi-Fi
- German
- English
- Multi-language staff
- Tour assistance
- Hiking
- Parking
- Parking nearby
- Business center
- Fax and copy machine
- Conference Hall
- Doctor
- First Aid Kit
- Family/Kid Friendly
- Pets Not Allowed
Video: Hotelbewertungen Hotel Unique Dortmund Hauptbahnhof
Map
Reviews
A little after 8 PM, the power in my room suddenly shut off without warning, then came back about 10 seconds later. I tried to brush it off, but around 9 PM, something far more alarming happened: someone unlocked and opened my door from the outside with a room key. I saw another guest standing in the doorway, clearly just as confused as I was.
I went down to the front desk to ask what was going on. The staff kept apologizing and said the person who handled my check-in failed to properly enter my information into the system. I was also told that I would be contacted by the staff member responsible when I checked out the next morning.
However, when I checked out around 9 AM the next day, a different staff member was present. He said he was aware of the situation but did not have the authority to handle it. In the end, all I ever received was verbal apologies from various staff members—no explanation or follow-up from the person who checked me in, and no contact from any manager.
Overall, this was a terrible experience. If you’re looking for a haunted-house adventure, this hotel might be a good choice. But if you’re hoping for a safe, restful night, I’d strongly recommend staying elsewhere.
Young guy at the reception was great! Very friendly and helpful - top service!
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Frequently asked questions about Unique Dortmund Hotel
What types of rooms are available at Unique Dortmund Hotel?
Room types include a broad range such as Economy, Standard, Comfort, Business, Superior, Deluxe, Executive, Premium, Classic, Junior Suite, Suite, Studio, and various Cottages.
Is parking available at the hotel?
Yes, there is free parking available, but guests are advised to book in advance as the garage can fill up quickly.
Are pets allowed at the hotel?
Pets are not allowed; however, service animals are permitted.
Does the hotel provide breakfast and what are the hours?
Breakfast is served buffet style Monday to Friday from 06:30 to 10:30 and on weekends until 11:00. It is an additional cost paid at the property.
How close is the hotel to cultural attractions?
The hotel is within 250 meters of the Hartware MedienKunstVerein and Museum Ostwall, both contemporary art museums.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 73 USD The best time to book is July 10, with rates starting from 73 USD







































































































