Hotel Mack in Mannheim
✅ Highly praised attentive and warm staff, especially the breakfast service team ✅ Clean and quiet rooms with comfortable beds and good bathroom facilities ✅ Generous and well-sorted breakfast buffet with freshly baked bread ✅ Good location near Nationaltheater, city center, and Congress Centre Rosengarten ✅ Free WiFi and free parking available, with facilities for disabled guests ❌ Some rooms lack roller shutters, causing disturbance from outside light at night ❌ Parking is offsite and may not be free despite claims of free parking ❌ The luggage lift only operates on stair landings, requiring dragging bags on stairs ❌ Reception staff at times slow and occasionally dismissive of guest complaints ❌ No espresso served at breakfast, which disappointed some guests
Rooms and prices
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Description
Hotel Mack is a three-star hotel in Mannheim, originally constructed in 1902 and renovated in 2011. It offers a wide range of room types including Standard, Comfort, Superior, Deluxe, Classic, Junior Suite, and full Suites, some with city, courtyard views, or balconies. The hotel maintains high cleanliness and service ratings, both scoring 9 out of 10, and provides amenities such as free parking, WiFi, a bar, and facilities for disabled guests. Guests frequently praise the attentive and friendly staff, especially highlighting the welcoming atmosphere at breakfast and the well-maintained, clean rooms. The hotel supports non-smoking policies throughout and offers express check-in/out. Pets are allowed on request with additional fees. While the building reflects an old-world charm, rooms are modernized with features like electric shutters and air-conditioning. Breakfast is noted as generous and freshly prepared, a highlight for many visitors.
Location
Located at Mozartstraße 14 in Mannheim, Hotel Mack is within a short walking distance to several local attractions. The Nationaltheater and the city center can be reached easily on foot. The hotel lies just 470 meters from Neckarstrand beach, offering a nearby waterfront experience. It is about 63 km from Frankfurt International Airport (FRA), making it accessible for international travelers. Close to the hotel, within 300 meters, there are several dining options including House of India (267 m), KAORU Japanese Sushi (273 m), and Joey's Pizza Service (299 m). The Congress Centre Rosengarten is also nearby, making the hotel convenient for conference attendees.
Tips
- If you are sensitive to light during sleep, request a room with electric shutters to avoid disturbance.
- Confirm parking arrangements in advance, as some guests found parking to be offsite and not always free.
- For smokers, note that smoking areas are only in front of the building, not in the courtyard.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
- Breakfast: Buffet [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] 07:00-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Pets: Pets are allowed on request Fee: Contact the property for details
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, Visa, MasterCard
- Check in time: 13:00-18:00. Check out time: 06:30-11:00.
Services and facilities
- Elevator/lift
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Express check-in/check-out
- All Spaces Non-Smoking (public and private)
- Reception desk
- Non-smoking rooms
- Cable TV
- Flat-screen TV
- Shower/Bathtub
- Shower
- Accessibility features
- Wheelchair Accessible
- Laundry
- Safe-deposit box
- Dry-cleaning
- Shoe shine
- Luggage storage
- Telephone
- Breakfast
- Breakfast in the room
- Vending machine
- Free Wi-Fi
- German
- English
- Tour assistance
- Parking
- Next to the beach
- Fax and copy machine
- Pets allowed
The nearest beach is located on the distance of 470 m. It takes 7 minutes To the beach!
Video: Hotel Mack, Mannheim, Germany
Map
Reviews
It has a very good service and they hosts are really good people we were in very emotional and hard time of our life they always treated us very good they would always make sure that we are happy
I have so much to say about this hotel but I don’t have enough words just to let you guys know that there’s two brothers who actually are angels if I ever go to mannheim again I will make sure to books this hotel and see them again..
❤️❤️❤️
The room and everything is great in this hotel (even if during breakfast they don't serve espresso).
The only problem I got is regarding the strong light that comes into the room (310) in the night from outside.
The first night I could barely sleep but talking with my colleague at breakfast I learned that she had roller shutter so I thought that it was my fault that didn't see it.
When it was bedtime again I unfortunately noticed that my room does NOT have roller shutter and, again, for the second night in a row could not sleep properly.
This situation would have brought me to give 4 out of 5 stars.
Anyway, when checking out the owner asks how were our nights and I reported the problem. Firstly the host told me that the street in front of the hotel is dark and there is not light (which is of course not true), second that I had roller shutter but I didn't see it but the worst in my opinion was the laughing at me in front of my colleague and another guest. Lastly, the host, after learning my room number (evidently he understood that I really didn't have roller shutter) didn't apologize at all.
So, in conclusion, when somebody asks: 'how was your staying' this person should be welcoming respect to complaints. This was not the case.
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Frequently asked questions about Hotel Mack
Does Hotel Mack allow pets and are there any additional fees?
Pets are allowed on request; please contact the property directly for details about fees.
Is parking available at Hotel Mack and is it free?
The hotel offers free parking, but some reviews mention parking is offsite and may not be free. Contact the hotel directly for current details.
What types of rooms are available at Hotel Mack?
Room types include Run of House, Standard room, Standard room with view, Comfort room, Superior room, Deluxe room, Classic room, Junior Suite, Suite, and various configurations like single, double, triple, with city or courtyard views, balconies, and 1-bedroom options.
What are the breakfast hours and is it included in the room rate?
Breakfast is served buffet style Monday to Friday from 06:30 to 10:00, and on weekends from 07:00 to 10:30. Additional breakfast fees are not included in the room rate and must be paid at the property.
Is Hotel Mack suitable for travelers attending conferences in Mannheim?
Yes, the hotel is conveniently located near the Congress Centre Rosengarten, making it suitable for conference attendees.




















































































