Sautter Hotel Stuttgart City in Stuttgart

Rooms are okay.
Location very convenient.
Staff not very helpful and not very professional.
Overall pretty dated and a bit run down.

Located about 10 minutes (by car) southwest from the central station (about 30 minutes by foot).
All in all quite on the shabby side with old and stained carpets on the floor and some unintended 80th vibe - definitively in need of more than just a new paint job.
Rooms are very small with tiny beds and paper thin walls.
Maybe not too pricey (compared to other hotels in this city), but no good value for the money either. There are much better options, even in Stuttgart.
Would not go there again.

As far as location this is okay but rooms I have no clue and service is HORRIBLE towards customers. I booked a month before I was to be in Stuttgart as with several other hotels and things changed. This hotel refused to allow me to cancel without charging me 150 euros. They had the option to wave it according to the company I booked with AND if you go on the site it says that you can book with a free cancelation but that was changed to be like that after my booking apparently. Let me say that again THEY HAD THE OPTION TO WAIVE and management said no and charged me for TWO NIGHTS not ONE. Ask yourself, what kind of hotel takes your money for both nights when you want to cancel a month and a week before you are to arrive. So they have my money and will rebook the room. I do travel to Stuttgart all the time and with large groups for travel when I'm working (this was a private trip) I will make sure any companies I use to do travel arrangements for Stuttgart stay away from this hotel for large group bookings. I'll also mention it at every travel conference I go to and to all friends who even think they want to visit Stuttgart. Don't be fooled by their cheap price YOU GET WHAT YOU PAY FOR in facilities and BAD SERVICE. I hope they enjoy that 150, perhaps the universe will produce a plumbing issue that will cost double what they got from me.

The hotel is outdated, needs some renovations.

- The breakfast is very good and the staff is nice. They offer a bit of many things
- The guy in the entrance wasn’t very friendly or helpful
- The elevator is really scary. Only one and on its last years of life. See the video
- The rooms have that horrible painting, the decoration is awful and the closet same thing
- The bed is comfortable and the bathroom is renewed

It was worse than expected and not cheap, around 100€ per night with breakfast. My recommendation is to avoid it

The place is terrible and simply doesn’t correspond to the price. the lights of the room were burned, there was no soap in the toilet, very slippery shower flow almost caused an accident to my dad, the bed is completely soft and small, it feels you will drawn inside. This without mentioning that this old carpet in the floor looks dirty and filthy. The hotel really promises much more then it offers. We left earlier then the booking because we could not handle it, the assistance was poor when it comes to try a refund. I can’t recommend.