8.4
Excellent
143 $
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Mercure Hotel in Hamm

🌍
Germany, Hamm, Neue Bahnhofstraße 3
● Center: 550 m
☎ Phone: +49 2381 91920Show
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Standard Single Suite
Standard Single Suite
Wireless internet, air conditioning and private bathroom
Beds:
209 $
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Run of House
Run of House
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Economy room
Economy room
Private bathroom
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Economy Double room
Economy Double room
Private bathroom
Beds:
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Standard room
Standard room
Wireless internet and private bathroom
Beds:
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Standard room with city view
Standard room with city view
Private bathroom
Beds:
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Standard Single room
Standard Single room
Private bathroom
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Standard Double room
Standard Double room
Wireless internet and private bathroom
Beds:
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Standard Triple room
3 x
Standard Triple room
Private bathroom
Beds:
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Standard Triple room with balcony
3 x
Standard Triple room with balcony
Private bathroom
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Standard Quadruple room
4 x
Standard Quadruple room
Private bathroom
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Standard Family room
Standard Family room
Family room with bathroom
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Standard Family room with city view
Standard Family room with city view
Family room with bathroom
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Standard Double room with city view
Standard Double room with city view
Private bathroom
Beds:
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Standard Double room with view
Standard Double room with view
Air conditioning, shower and bath
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Standard Double Family room with city view
Standard Double Family room with city view
Family room with bathroom
Beds:
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Superior room
Superior room
Wireless internet and private bathroom
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Superior Single room
Superior Single room
Private bathroom
Beds:
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Superior Double room
Superior Double room
Wireless internet, air conditioning and private bathroom
Beds:
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Superior Double room with city view
Superior Double room with city view
Private bathroom
Beds:
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Superior Double room with view
Superior Double room with view
Air conditioning, shower and bath
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Deluxe room
Deluxe room
Private bathroom
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Deluxe Single room
Deluxe Single room
Private bathroom
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Deluxe Double room
Deluxe Double room
Private bathroom
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Premier room
Premier room
Private bathroom
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Premier Double room
Premier Double room
Private bathroom
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Executive room
Executive room
Private bathroom
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Executive Double room
Executive Double room
Private bathroom
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Prestige room
Prestige room
Private bathroom
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Prestige Double room
Prestige Double room
Private bathroom
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Privilege room
Privilege room
Wireless internet, air conditioning and private bathroom
Beds:
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Privilege Single room
Privilege Single room
Wireless internet, air conditioning and private bathroom
Beds:
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Privilege Double room
Privilege Double room
Wireless internet, air conditioning and private bathroom
Beds:
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Privilege Double room with city view
Privilege Double room with city view
Private bathroom
Beds:
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Privilege Triple room
3 x
Privilege Triple room
Private bathroom
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Junior Suite
Junior Suite
Private bathroom
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Family Junior Suite
Family Junior Suite
Family room with bathroom
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Double Junior Suite
Double Junior Suite
Private bathroom
Beds:
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Suite
Suite
Wireless internet, air conditioning and private bathroom
Beds:
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Suite with city view
Suite with city view
Private bathroom
Beds:
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Suite with view
Suite with view
Air conditioning, shower and bath
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Single Suite
Single Suite
Private bathroom
Beds:
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Double Suite
Double Suite
Private bathroom
Beds:
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Double Suite with city view
Double Suite with city view
Private bathroom
Beds:
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Triple Suite
3 x
Triple Suite
Private bathroom
Beds:
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Standard Suite
Standard Suite
Wireless internet, air conditioning and private bathroom
Beds:
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Standard Double Suite
Standard Double Suite
Wireless internet, air conditioning and private bathroom
Beds:
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Standard Double Suite with city view
Standard Double Suite with city view
Private bathroom
Beds:
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Standard Triple Suite
3 x
Standard Triple Suite
Private bathroom
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Apartment
Apartment
Private bathroom
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Family Apartment
Family Apartment
Family room with bathroom
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Superior Apartment
Superior Apartment
Private bathroom
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More rooms

Description

Hotel opened in 1983, renovated in 2012. In this hotel 142 rooms, 6 floors.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
  • Breakfast: Buffet [Mon - Fri] 06:30-10:00 Open
    [Sat - Sun] Closed Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are allowed Fee: Contact the property for details
  • Service animals: Service animals are allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: MasterCard, AmericanExpress, Visa, DinersClub
  • Check in time: 15:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Shopping on site
  • Computer
  • Air conditioning
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Gift shop
  • Express check-in/check-out
  • Television in lobby
  • Pharmacy
  • Fire Extinguisher
  • Reception desk
  • Electric car charging
Rooms
  • Non-smoking rooms
  • Soundproof rooms
  • Room service
  • Interconnecting rooms available
  • Family room
  • Smoke Detector
  • Cable TV
  • TV
  • Hairdryer
  • Shower/Bathtub
  • Bathtub
  • Shower
  • Wardrobe/Closet
  • Alarm clock
  • Toiletries
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Dry-cleaning
  • Shoe shine
  • Luggage storage
  • Wake-up service
  • Telephone
  • Iron
Meals
  • Bar
  • Coffee/tea for guests
  • Diet menu (on request)
  • Breakfast
  • Breakfast in the room
  • Restaurant
  • Packed Lunches
  • Kettle
Internet
  • Free Wi-Fi
  • Internet
Languages Spoken
  • German
  • English
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Bike rental
Parking
  • Parking
  • Parking nearby
Business
  • Business center
  • Fax machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Fitness facilities
  • Gym
Beauty and wellness
  • Doctor
  • Massage
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Family/Kid Friendly
Health and Safety Measures
  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

Video: Mercure Hotel Hamm, Hamm, Germany

Map

Reviews

Cleanliness
Amenities
Location
Service
08.12.2025 Roman
We stayed at the hotel about two weeks ago, and I am struggling to find the right words to describe our negative experience.

We arrived around 10:00 PM and parked next to the hotel on Am Stadtbat, as our vehicle was too tall to fit in the main car park. Despite seeing several guest cars parked in the same area, we were told that we could not park there and were advised to use the nearby car park instead. When we asked if it was safe, we were assured that it was.

The next morning, we discovered that our car had been broken into. Many items were stolen, most of them belonging to our child, and the vehicle itself was scratched and damaged. When we approached the reception for help, the staff showed little to no concern. They even told us they had no broom or vacuum cleaner to lend, leaving us to manage the situation entirely on our own.

We were shocked by this lack of hospitality. To make matters worse, when I later submitted a written complaint to the hotel, it was completely ignored.

I strongly believe that compassion, understanding, and empathy — not indifference or coldness — should always be at the heart of guest service. Sadly, at this hotel, we experienced the opposite.

Without hesitation, I will address this matter further with the hotel’s headquarters so that it receives the attention it deserves
29.10.2025 Simon
Easy check in, parking was secure and good value for the middle of town. Rooms were spacious, modern and clean and felt classy.
24.08.2025 Luke
A little dated rooms lacking some basic amenities. Breakfast was a nice mixture of hot and cold food. Nice bar and pond which the kids loved. Friendly staff.
23.07.2025 Anna
Nice hotel with comfortable bed but sofa for kids was not so comfortable. The breakfast was tasty and of good choice but unfortunately there were flies sitting on ham and cheese area, which we didn't like. Overall I can recommend for short stays.
08.06.2025 Arun
Centrally located and room is well sized for a family - not large and not small. Perfect for a night stay. Toilet was clean and enough towels were nearly arranged. Water kettle, tea bags , condensed milk and coffee powder were also present which is not usual for every hotel.
Worth the money and nice stay.
19.05.2025 mundaliyi
The breakfast was good, and the service was satisfactory.
I used the underground parking, which cost 9 euros.
The building and facilities felt a bit outdated.
Aside from that, everything else was great.
07.04.2025 Guest
Front desk friendly, hotel feels a little dated. See pictures, in regards to the amenities a simple bottle of water would have been a nice touch (like you get it every where else). The smallest available tv in the room, making it hard to see from the adjacent bed. Biggest mishap during the stay was that the housekeeping lady opened the door without knocking or ringing any bell, in my view this is housekeeping 101 and should not happen and staff should be retrained and it should be enforced strictly if you want to call yourself 4 star hotel!!!
10.03.2025 Guest
Excellent server, good location, nice staff, suggested hotel.
27.01.2025 Mutongtadie
Still good
03.12.2024 Ti.
The hotel is in serious need of a makeover. Rooms (inkl. Bathroom) hallways, common areas and the restaurant seem out of another time. The room, though, was very clean, the mattress comfortable and the breakfast buffet rich and plenty.
Share your experiences, help others make the right choice!
Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!

Cafe and Restaurants near hotel

restaurant
Cafe «Kamps Bäckerei» (2 min)
restaurant
Restaurant «Enchilada» (3 min)
Martin-Luther-Straße 31, 59065 Hamm
restaurant
Cafe Extrablatt (5 min)
Weststraße 21, 59065 Hamm

Frequently asked questions about Mercure Hotel

How much does it cost to stay at Mercure Hotel?

The cost of living in Mercure Hotel depends on the date, rate, number of guests etc. Enter your dates to see prices.

Which room categories are available in the Mercure Hotel?

You can book Run of House, Economy room, Economy Double room, Standard room, Standard room with city view, Standard Single room, Standard Double room, Standard Triple room, Standard Triple room with balcony, Standard Quadruple room, Standard Family room, Standard Family room with city view, Standard Double room with city view, Standard Double room with view, Standard Double Family room with city view, Superior room, Superior Single room, Superior Double room, Superior Double room with city view, Superior Double room with view, Deluxe room, Deluxe Single room, Deluxe Double room, Premier room, Premier Double room, Executive room, Executive Double room, Prestige room, Prestige Double room, Privilege room, Privilege Single room, Privilege Double room, Privilege Double room with city view, Privilege Triple room, Junior Suite, Family Junior Suite, Double Junior Suite, Suite, Suite with city view, Suite with view, Single Suite, Double Suite, Double Suite with city view, Triple Suite, Standard Suite, Standard Single Suite, Standard Double Suite, Standard Double Suite with city view, Standard Triple Suite, Apartment, Family Apartment, Superior Apartment in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at Mercure Hotel?

Check-in at Mercure Hotel is possible from 15:00, check-out is until 12:00.

Are pets allowed at Mercure Hotel Hamm?

Yes, pets are welcome at Mercure Hotel Hamm, but we recommend calling ahead to confirm details (e.g., pet size, fees).

How to get to Mercure Hotel Hamm from the nearest airport?

The nearest airport is Dortmund Airport, located about 34 mins from hotel by car (28.9 km) away.

What’s the cancellation policy at Mercure Hotel Hamm?

The cancellation policy at Mercure Hotel Hamm depends on your room type and booking terms.

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