Mercure Hotel in Hamm
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Description
Hotel opened in 1983, renovated in 2012. In this hotel 142 rooms, 6 floors.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Buffet [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] Closed Additional breakfast fees are not included in the total and need to be paid at the property. - Pets: Pets are allowed Fee: Contact the property for details
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, AmericanExpress, Visa, DinersClub
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Shopping on site
- Computer
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Gift shop
- Express check-in/check-out
- Television in lobby
- Pharmacy
- Fire Extinguisher
- Reception desk
- Electric car charging
- Non-smoking rooms
- Soundproof rooms
- Room service
- Interconnecting rooms available
- Family room
- Smoke Detector
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Alarm clock
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Dry-cleaning
- Shoe shine
- Luggage storage
- Wake-up service
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Restaurant
- Packed Lunches
- Kettle
- Free Wi-Fi
- Internet
- German
- English
- Multi-language staff
- Tour assistance
- Bike rental
- Parking
- Parking nearby
- Business center
- Fax machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Doctor
- Massage
- Sauna
- Spa
- First Aid Kit
- Family/Kid Friendly
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Video: Mercure Hotel Hamm, Hamm, Germany
Map
Reviews
We arrived around 10:00 PM and parked next to the hotel on Am Stadtbat, as our vehicle was too tall to fit in the main car park. Despite seeing several guest cars parked in the same area, we were told that we could not park there and were advised to use the nearby car park instead. When we asked if it was safe, we were assured that it was.
The next morning, we discovered that our car had been broken into. Many items were stolen, most of them belonging to our child, and the vehicle itself was scratched and damaged. When we approached the reception for help, the staff showed little to no concern. They even told us they had no broom or vacuum cleaner to lend, leaving us to manage the situation entirely on our own.
We were shocked by this lack of hospitality. To make matters worse, when I later submitted a written complaint to the hotel, it was completely ignored.
I strongly believe that compassion, understanding, and empathy — not indifference or coldness — should always be at the heart of guest service. Sadly, at this hotel, we experienced the opposite.
Without hesitation, I will address this matter further with the hotel’s headquarters so that it receives the attention it deserves
Worth the money and nice stay.
I used the underground parking, which cost 9 euros.
The building and facilities felt a bit outdated.
Aside from that, everything else was great.
Cafe and Restaurants near hotel
Frequently asked questions about Mercure Hotel
How much does it cost to stay at Mercure Hotel?
The cost of living in Mercure Hotel depends on the date, rate, number of guests etc. Enter your dates to see prices.
Which room categories are available in the Mercure Hotel?
You can book Run of House, Economy room, Economy Double room, Standard room, Standard room with city view, Standard Single room, Standard Double room, Standard Triple room, Standard Triple room with balcony, Standard Quadruple room, Standard Family room, Standard Family room with city view, Standard Double room with city view, Standard Double room with view, Standard Double Family room with city view, Superior room, Superior Single room, Superior Double room, Superior Double room with city view, Superior Double room with view, Deluxe room, Deluxe Single room, Deluxe Double room, Premier room, Premier Double room, Executive room, Executive Double room, Prestige room, Prestige Double room, Privilege room, Privilege Single room, Privilege Double room, Privilege Double room with city view, Privilege Triple room, Junior Suite, Family Junior Suite, Double Junior Suite, Suite, Suite with city view, Suite with view, Single Suite, Double Suite, Double Suite with city view, Triple Suite, Standard Suite, Standard Single Suite, Standard Double Suite, Standard Double Suite with city view, Standard Triple Suite, Apartment, Family Apartment, Superior Apartment in the hotel. Please check room availability by choosing your dates
What are the check-in and check-out times at Mercure Hotel?
Check-in at Mercure Hotel is possible from 15:00, check-out is until 12:00.
Are pets allowed at Mercure Hotel Hamm?
Yes, pets are welcome at Mercure Hotel Hamm, but we recommend calling ahead to confirm details (e.g., pet size, fees).
How to get to Mercure Hotel Hamm from the nearest airport?
The nearest airport is Dortmund Airport, located about 34 mins from hotel by car (28.9 km) away.
What’s the cancellation policy at Mercure Hotel Hamm?
The cancellation policy at Mercure Hotel Hamm depends on your room type and booking terms.







































































