8.8
Excellent
244 USD
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Hotel Karos Spa in Zalakaros

🌍
Hungary, Zalakaros, Alma utca 1
● Center: 2.1 km
☎ Phone: +36 93 542 500Show

The hotel features excellent spa and wellness facilities, including several pools and various types of saunas praised for their quality and variety. The children’s facilities are extensive, with a heated kids’ pool, playground, animation programs, and a kids’ sauna introduction, making it family-friendly. Many guests highlighted the spacious rooms and comfortable beds, as well as a clean and well-maintained environment. Food quality received mixed but often positive comments, with some guests praising the variety and local-Italian cuisine, especially breakfast and pastries. Multiple reviews report extremely high room temperatures causing discomfort and health issues for children. There are consistent complaints about poor service, including rude staff, lack of English communication, and additional hidden charges for towels and parking. Room cleanliness and housekeeping were frequently criticized; many guests noted rooms were not cleaned during their stay and bins were not emptied. Some guests experienced maintenance issues such as yellow/brown water, broken soap dispensers, and outdated room conditions. The dining experience was described by some as mediocre with limited vegetarian options and no free drinks at dinner buffets.
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Superior Double room
Superior Double room
Air conditioning and private bathroom
Beds:
292 USD
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Superior Quadruple room
4 x
Superior Quadruple room
Private bathroom
292 USD
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Run of House
Run of House
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Economy room
Economy room
Private bathroom
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Economy Double room
Economy Double room
Private bathroom
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Economy Double room with balcony
Economy Double room with balcony
Private bathroom
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Standard room
Standard room
Private bathroom
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Standard room with balcony
Standard room with balcony
Private bathroom
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Standard Club room
Standard Club room
Private bathroom
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Standard Single room
Standard Single room
Private bathroom
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Standard Single room with balcony
Standard Single room with balcony
Private bathroom
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Standard Triple room
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Standard Triple room
Private bathroom
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Standard Triple room with balcony
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Standard Triple room with balcony
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Standard Quadruple room
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Standard Quadruple room
Private bathroom
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Standard Quadruple room with balcony
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Standard Quadruple room with balcony
Private bathroom
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Standard Family room
Standard Family room
Family room with bathroom
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Standard Double room
Standard Double room
Private bathroom
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Standard Double room with balcony
Standard Double room with balcony
Air conditioning, minibar and shower
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Comfort room
Comfort room
Private bathroom
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Comfort Double room
Comfort Double room
Private bathroom
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Business room
Business room
Private bathroom
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Business Double room
Business Double room
Private bathroom
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Superior room
Superior room
Air conditioning and private bathroom
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Superior room with park view
Superior room with park view
Air conditioning and private bathroom
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Superior room with balcony
Superior room with balcony
Air conditioning and private bathroom
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Superior Single room
Superior Single room
Air conditioning and private bathroom
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Superior Family room
Superior Family room
Family room with air conditioner and bathroom
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Superior Family room with balcony
Superior Family room with balcony
Family room with bathroom
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Superior Single Family room
Superior Single Family room
Family room with bathroom
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Superior Double room with balcony
Superior Double room with balcony
Wireless internet, air conditioning and minibar
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Superior Double Family room
Superior Double Family room
Family room with bathroom
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Suite
Suite
Air conditioning and private bathroom
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Suite with balcony
Suite with balcony
Wireless internet, air conditioning and minibar
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1 Bedroom Suite
1 Bedroom Suite
Private bathroom
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Single Suite
Single Suite
Private bathroom
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Family Suite
Family Suite
Family room with air conditioner and bathroom
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Double Suite
Double Suite
Private bathroom
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Standard Suite
Standard Suite
Private bathroom
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Apartment
Apartment
Private bathroom
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Apartment with balcony
Apartment with balcony
Private bathroom
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1 Bedroom Apartment
1 Bedroom Apartment
Private bathroom
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1 Bedroom Apartment with balcony
1 Bedroom Apartment with balcony
Private bathroom
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Single Apartment
Single Apartment
Private bathroom
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Single Apartment with balcony
Single Apartment with balcony
Private bathroom
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Double Apartment
Double Apartment
Private bathroom
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Double Apartment with balcony
Double Apartment with balcony
Private bathroom
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Quadruple Apartment
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Quadruple Apartment
Private bathroom
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Standard Apartment
Standard Apartment
Private bathroom
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Superior Apartment
Superior Apartment
Wireless internet, air conditioning and minibar
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Superior Apartment with balcony
Superior Apartment with balcony
Wireless internet, air conditioning and minibar
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1 Bedroom Superior Apartment
1 Bedroom Superior Apartment
Private bathroom
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Superior Single Apartment
Superior Single Apartment
Private bathroom
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Superior Triple Apartment
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Superior Triple Apartment
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Superior Double Apartment
Superior Double Apartment
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More rooms

Description

Hotel Karos Spa is a four-star property built in 2004, located in the center of Zalakaros, Hungary. The hotel offers 310 rooms across a seven-floor building, featuring a wide range of room types from Economy to Superior Family rooms and Suites, accommodating families and solo travelers alike. The hotel is known for having the largest water world in the region, including five indoor and two seasonal outdoor pools, with thermal water pools maintained at temperatures around 33°C to 37°C. Its spa center operates daily from 7:00 to 20:00 and includes various sauna types such as Finnish, infrared, and salt brick saunas, as well as a steam room and ice cave. The hotel offers local and Italian cuisine in its restaurant and café. Families will appreciate the children’s facilities, which include a heated indoor kids’ pool, playground, kids’ club with animation programs, and a special Pici Cica kids’ sauna introduction program. Additional amenities include conference rooms, bars, fitness center, and free bike rentals.

Location

Hotel Karos Spa is situated at Alma utca 1, in the heart of Zalakaros. The thermal complex 'Granit' is only 300 meters away, offering easy access to thermal baths. Lake Balaton, Hungary’s largest lake, is 20 km from the hotel, ideal for day trips. Nearby towns include Nagykanizsa at 17 km distance. The Liszt Ferenc International Airport in Budapest is approximately 189 km away, while Fly Balaton Airport is just 17 km from the hotel. Two nearby restaurants, Chestnut Pension Zalakaros and Gasztró Bisztró, are within walking distance and have good ratings around 8/10. This central location offers convenient access to natural and cultural attractions in the region.

Tips

  • If you plan to stay here with children, request a room with air conditioning or ensure you can control the temperature, as many guests reported overheating issues.
  • Since English is not widely spoken by staff, consider preparing basic Hungarian or German phrases or use translation apps.
  • Also, be aware of extra charges for towels and parking; clarify these costs at check-in to avoid surprises.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
  • Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: Visa, MasterCard
  • Check in time: 16:00. Check out time: 10:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
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Services and facilities

General
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Currency exchange
  • Smoke-free property
  • Heating
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Garden
  • Television in lobby
  • Terrace
  • Fire Extinguisher
  • Electric car charging
Rooms
  • Non-smoking rooms
  • Room service
  • Family room
  • TV
  • Minibar
  • Hairdryer
  • Shower/Bathtub
  • Bathtub
  • Shower
  • Bathrobe
  • Slippers
  • Toiletries
Accessibility
  • Accessibility features
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Telephone
Meals
  • Bar
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Snack bar
Internet
  • Free Wi-Fi
Transfer
  • Shuttle
  • Car rental
  • Airport transportation
  • Transfer services
Languages Spoken
  • German
  • English
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Bike rental
  • Hiking
  • Sun Deck
  • Ping-Pong
Parking
  • Parking
  • Parking nearby
Pool and beach
  • Swimming pool
  • Spa tub
  • Indoor Pool
  • Outdoor pool
  • Seasonal outdoor swimming pool
  • Next to the beach
Business
  • Event facilities
  • Fax and copy machine
  • Conference Hall
Sports
  • Cycling
  • Table Tennis
  • Fitness facilities
  • Gym
  • Yoga
Beauty and wellness
  • Doctor
  • Solarium
  • Massage
  • Steam room
  • Beauty services
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Playroom
  • Babysitting and childcare
  • Children's playground
  • Children swimming pool
  • Family/Kid Friendly
  • Kids club
Pets
  • Pets Not Allowed

Video: Hotel Karos Spa**** Zalakaros - Élmény és kikapcsolódás a zalai dombok ölelésében

Map

Reviews

Cleanliness
Amenities
Location
Service
04.05.2026 Miklos
Our accommodations were excellent, with a pleasant climate even in the heat. The food was varied and delicious, and the lemonades were always tried and loved! There's also a pool large enough for swimming and laps, and you can sweat it out in the numerous saunas. But what I loved most, as a board game fan, was the separate meeting room with game masters and modern boarders, including several award-winning copies that are always a joy to play with! I hope this board game program becomes not only seasonal but also ongoing, as more and more people enjoy the conversation!
04.01.2026 Dannielle
Rooms were a sickening temperature, children overheating, to the point of vomiting.

Staff are extremely rude, with no willingness to help. Travelling with 1 small child and a teenager, bins in hotel room were not emptied over our 8 day stay.
Charged €64 for them to change our towels once, beds not changed or made.
Food seemed to suit locals only.

Hotel amenities could not be faulted.
Playground and trampoline, 4 pools to choose from ( only 1 an apporpiate temperature for this time of year, so slightly crowded. ) Nobody around to control use of Sauna.

Full arcade downstairs. ( pay per use )

Very laid back and relaxed hotel.
09.11.2025 Guest
THE ROOMS ARE HORRIBLE the temperature is so hot to the point of children puking!They didn't change our towels once!we got charged us 64 euro for changing towels but they didn't even change them! The beds weren't made or changed! The service is horrible The staff is so rude even to children! We sat down to get 2 waters and a coke our total was 3700 huf we gave them 5000 huf that's all we had and they didn't give our change back ! We asked them about a refund on the towels and the he said no they did but they clearly didn't! They speak no English ! And I have a severe nut and peanut allergy and they wouldn't accommodate for me so I could have nothing at dinner at all ! OVERALL IT WAS A HORRIBLE STAY 0/10 DO NOT RECOMMEND
09.11.2025 Guest
This was, without question, one of the worst hotel experiences I have ever had. The serving and reception staff were consistently rude and dismissive. Any reasonable request was met with eye-rolling, sighing, slamming objects down, and an overall attitude that guests were an inconvenience. Despite this, they still add a service charge as if the treatment were acceptable. We stayed for 9 days and not once was our room cleaned. We had to buy our own bin bags to manage our rubbish because no one would remove it. Towels were only replaced when we specifically requested it, and even then, we were charged per towel, which we were not informed about beforehand. That was just one of several hidden charges we discovered. Parking was also charged even though there were no available spaces. The hotel was excessively hot, and the air conditioning was either not functioning or intentionally locked to “winter mode,” meaning it only produced warm air. The rooms were unbearably stuffy, and by the end of our stay, our children were feeling light-headed and unwell due to the heat. Sleep was nearly impossible. Whenever we asked for help or clarification, the response was simply “no,” without explanation or effort to assist. The overall attitude suggested that guests were expected to put up with anything without complaint. What made this worse is that we were not the only ones experiencing these issues; we heard similar complaints from numerous other guests during our stay. For the price we paid, the experience was unacceptable. Poor service, lack of cleanliness, hidden fees, and complete disregard for guest comfort. I strongly recommend avoiding this hotel. Plenty of other hotels around the location
08.11.2025 Roberta
For me the best part of my stay was the staff. Everybody was very friendly and helpful. The food is great and the restaurant is very clean and nice. Thank you very much Karos Spa.
08.11.2025 Danielle
THE ROOMS ARE HORRIBLE the temperature is so hot to the point of children puking!They didn't change our towels once!we got charged us 64 euro for changing towels but they didn't even change them! The beds weren't made or changed! The service is horrible The staff is so rude even to children! We sat down to get 2 waters and a coke our total was 3700 huf we gave them 5000 huf that's all we had and they didn't give our change back ! We asked them about a refund on the towels and the he said no they did but they clearly didn't! They speak no English ! And I have a severe nut and peanut allergy and they wouldn't accommodate for me so I could have nothing at dinner at all ! OVERALL IT WAS A HORRIBLE STAY 0/10 DO NOT RECOMMEND
08.11.2025 Brian
This was, without question, one of the worst hotel experiences I have ever had. The serving and reception staff were consistently rude and dismissive. Any reasonable request was met with eye-rolling, sighing, slamming objects down, and an overall attitude that guests were an inconvenience. Despite this, they still add a service charge as if the treatment were acceptable. We stayed for 9 days and not once was our room cleaned. We had to buy our own bin bags to manage our rubbish because no one would remove it. Towels were only replaced when we specifically requested it, and even then, we were charged per towel, which we were not informed about beforehand. That was just one of several hidden charges we discovered. Parking was also charged even though there were no available spaces. The hotel was excessively hot, and the air conditioning was either not functioning or intentionally locked to “winter mode,” meaning it only produced warm air. The rooms were unbearably stuffy, and by the end of our stay, our children were feeling light-headed and unwell due to the heat. Sleep was nearly impossible. Whenever we asked for help or clarification, the response was simply “no,” without explanation or effort to assist. The overall attitude suggested that guests were expected to put up with anything without complaint. What made this worse is that we were not the only ones experiencing these issues; we heard similar complaints from numerous other guests during our stay. For the price we paid, the experience was unacceptable. Poor service, lack of cleanliness, hidden fees, and complete disregard for guest comfort. I strongly recommend avoiding this hotel. Plenty of other hotels around the location
05.10.2025 Viola
Amazing vacation, great all you can eat food, we had a wonderful time. Really family friendly!
04.03.2025 Norbert
Fabulous spa, sauna.sauna seance is unforgettable. Cozy atmosphere, delicious cuisine, friendly staff. Highly recommended
07.02.2025 Sonja
Unfortunately, the service was absolutely terrible.

1. The water from both the sink and the bathtub came out yellow/brown. Our room had no phone, so as a single parent with my 3-year-old daughter, I had to take her with me to the reception in the other building. After a discussion, they said someone would check it the next morning. The receptionist came to our room, dismissing my concern by saying it was normal for the bathtub because of the thermal water, and as for the sink, we should just let it run for a long time.

2. In the middle of the night, a noise started in the bathroom—like an alarm that vibrated, got louder, paused, and repeated. It was impossible to sleep because it wasn’t a constant sound, and my body remained in a state of alert. I hoped it was the heating or ventilation and that it would eventually stop, but it didn’t.

3. In the morning, I had to go to reception *again* with my child (since, again, there was no phone in the room). They promised that someone would come at 8 AM to check the water and the noise. I waited in the room, but by 9 AM, no one had arrived. So, back to reception with my child. This time, I brought the receptionist with me and said I couldn’t stay in that room. He showed me another room and told me I could move there, but I had to pick up the key from reception myself. No offer to help with luggage or to bring me the key. So, once again, I packed up everything, carried it with my 3-year-old up to the next floor, only to find the door locked. I had to go back *again* to the reception in the other building to get the new key.

The new room was quiet, and—surprisingly—the water was perfectly clear in both the sink and bathtub, proving that the "thermal water" excuse was nonsense. This time it also had a phone, so at least I could have called.

The kids’ club staff only spoke Hungarian, with a cold attitude and no English communication possible.

I am a quiet person, not someone who looks for conflict. I remained polite, and after the exhaustion from lack of sleep and all the effort, I simply didn’t have the energy to argue. I asked if there would be any compensation, but I was dismissed—as if I should be grateful just to have received another room. I can't shake the feeling that if I had been louder, they would have taken me more seriously. This review is my outlet—I just needed to get this off my chest.

We will *not* be returning.
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POIs near hotel

attraction
Szőlőprés (1.1 km)
Historic wine press monument open 24/7, representing the region's viticultural heritage.
castle
Kúria (4 km)
Castle estate offering insight into local aristocratic architecture and history.
attraction
Hét Vezér Historical Adventure Park (4 km)
Adventure park featuring activities and attractions themed around Hungarian historical narratives.

Cafe and Restaurants near hotel

restaurant
Restaurant «Chestnut Pension Zalakaros» (3 min)
Zalakaros, Kanicai út 35
restaurant
Restaurant «Gasztró Bisztró» (4 min)
Zalakaros, Termál út 4

Frequently asked questions about Hotel Karos Spa

What types of rooms does Hotel Karos Spa offer?

The hotel offers a wide range of room types including Economy rooms, Standard rooms with or without balconies, Comfort rooms, Business rooms, Superior rooms with park views and balconies, various family room options, Suites, and Apartments with or without balconies.

Is there a kids’ club or specific children’s facilities at Hotel Karos Spa?

Yes, the hotel has a kids’ club with animation and entertainment programs, a heated indoor children’s pool (33°C), a playground, a kids’ kitchen for breakfast or milk cookies, children’s chairs in the restaurant, and a special sauna introduction program called Pici Cica.

Are pets allowed at Hotel Karos Spa?

No, pets are not allowed at the property.

What are the wellness and spa facilities available at Hotel Karos Spa?

The spa center is open daily from 7:00 to 20:00 and includes a thermal indoor pool at 37°C, a jacuzzi, several types of saunas including Finnish, salt brick, infrared, classical, Biosauna with light therapy, steam room, and an ice cave at 4°C. Massage and health treatments are also available.

How far is Hotel Karos Spa from the nearest airport and local attractions?

The hotel is 189 km from Budapest Liszt Ferenc International Airport (BUD) and 17 km from Fly Balaton Airport. The thermal complex 'Granit' is 300 meters away and Lake Balaton is 20 km from the hotel.

Hotel prices for: June - July 2026 calendar

The average hotel price this month is 260 USD The best time to book is June 22, with rates starting from 216 USD

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