8.9
Excellent
224 USD
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Ensana Thermal Aqua in Heviz

🌍
Hungary, Heviz, Kossuth Lajos utca 13
● Center: 940 m
☎ Phone: +36 83 889 555Show

✅ Modern rooms with comfortable mattresses and electric curtains ✅ Newly renovated sauna described as high-end and brand new ✅ Friendly restaurant staff with a good variety of desserts and ice cream ✅ All-inclusive alcohol after lunch appreciated during longer stays ✅ Complimentary access to indoor and outdoor thermal pools with warm water around 31-38°C ✅ Quiet rooms with excellent soundproofing noted by multiple guests ✅ Good selection of vegan food options available ✅ Helpful staff at reception and wellness center, with some standout employees mentioned by name ❌ Outdoor pool closure not disclosed at booking, leading to overcrowded indoor pools ❌ Issues with housekeeping such as missing towel replacements and unmade beds ❌ Central air conditioning often malfunctioning, causing stuffy rooms ❌ Some negative comments about food repetition and occasional reuse of leftovers ❌ Reception staff inconsistency, with some described as unpleasant or unhelpful ❌ Elevator delays and limited number of lifts causing inconvenience, especially for higher floors ❌ Poor English language skills among some staff complicate communication, especially regarding food allergies ❌ Cold plunge pool cleanliness issues reported
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Rooms and prices

2 guests
Adults−2+
Children under 17−0+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
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1 Bedroom Superior Double room
1 Bedroom Superior Double room
Private bathroom
Beds:
298 USD
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Premium Twin room
Premium Twin room
Wireless internet, air conditioning and minibar
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302 USD
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1 Bedroom Superior Twin room
1 Bedroom Superior Twin room
Wireless internet, air conditioning and minibar
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376 USD
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Premium Double room
Premium Double room
Wireless internet, air conditioning and minibar
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401 USD
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Superior Double room
Superior Double room
Air conditioning and private bathroom
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449 USD
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Standard Twin room
Standard Twin room
Private bathroom
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480 USD
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Apartment
Apartment
Private bathroom
481 USD
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Economy room
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Standard room
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Standard Single room
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Standard Double room
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Standard Double room with city view
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Standard Double room with park view
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1 Bedroom Standard Double room
1 Bedroom Standard Double room
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1 Bedroom Standard Double room with park view
1 Bedroom Standard Double room with park view
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Standard Twin room with garden view
Standard Twin room with garden view
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1 Bedroom Standard Twin room
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1 Bedroom Standard Quadruple room
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Superior room
Superior room
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Superior room with city view
Superior room with city view
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Superior room with view
Superior room with view
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1 Bedroom Superior room
1 Bedroom Superior room
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Superior Single room
Superior Single room
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1 Bedroom Superior Single room
1 Bedroom Superior Single room
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Superior Double room with city view
Superior Double room with city view
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1 Bedroom Superior Double room with park view
1 Bedroom Superior Double room with park view
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Superior Twin room
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Superior Twin room with city view
Superior Twin room with city view
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Superior Quadruple room
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1 Bedroom Superior Quadruple room
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1 Bedroom Superior Quadruple room
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Deluxe room
Deluxe room
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Deluxe Single room
Deluxe Single room
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Deluxe Double room
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Presidential room
Presidential room
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Presidential Single room
Presidential Single room
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Presidential Triple room
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Presidential Triple room
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Premium room
Premium room
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Premium Single room
Premium Single room
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Premium Double room with garden view
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Premium Twin room with garden view
Premium Twin room with garden view
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Royal room
Royal room
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Royal Single room
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Royal Triple room
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Suite
Suite
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Family Suite
Family Suite
Family room with bathroom
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Single Suite
Single Suite
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Double Suite
Double Suite
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Twin Suite
Twin Suite
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Quadruple Suite
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Standard Suite
Standard Suite
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Superior Suite
Superior Suite
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Superior Single Suite
Superior Single Suite
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Superior Double Suite
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Superior Twin Suite
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Superior Quadruple Suite
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Deluxe Suite
Deluxe Suite
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Grand Suite
Grand Suite
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Grand Single Suite
Grand Single Suite
Private bathroom
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Grand Double Suite
Grand Double Suite
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Grand Twin Suite
Grand Twin Suite
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1 Bedroom Apartment
1 Bedroom Apartment
Private bathroom
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Cottage
Cottage
Private bathroom
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1 Bedroom Cottage
1 Bedroom Cottage
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Description

Ensana Thermal Aqua is a 4-star health spa hotel in Hévíz, Hungary, established in 1986 and renovated in 2015. It features 225 rooms and 6 apartments housed in a single building. Guests have complimentary access to the hotel's main bathing complex, which includes indoor and outdoor thermal pools, whirlpools, underwater massage jets, a mini waterfall, and a plunge pool. The spa area also offers a Finnish sauna, infrared sauna, salt chamber, and steam bath. The therapeutic center uses local thermal water combined with massages and eastern gymnastics to promote deep relaxation. Family travelers will find dedicated children’s facilities such as a frog pool, kids’ playground, and animation programs during summer. Dining options include an on-site restaurant and lobby bar. The hotel provides Wi-Fi throughout the property, a business center, conference facilities, and a beauty salon, making it suitable for both leisure and business stays.

Location

Located at Kossuth Lajos utca 13 in Hévíz, Ensana Thermal Aqua is approximately 580 meters from the famous Hévíz thermal lake, a major regional attraction. The hotel is about 10 kilometers from Fly Balaton International Airport and 172 kilometers from Budapest’s Liszt Ferenc International Airport (BUD). Nearby, guests can find several well-rated dining options such as the Hungarian Restaurant and Anna Bella Restaurant & Pizzeria within 150-160 meters. The hotel grounds include an open-air pool and are close to tennis courts and an equestrian school, offering additional recreational activities.

Tips

  • If you are sensitive to noise, request a quiet, non-connecting room on higher floors but be aware that the air conditioning may not always work properly, so consider this when booking.
  • Check with reception about the status of the outdoor pool in advance to avoid surprises.
  • For meals, try the desserts and ice cream, which have been praised, and ask staff about vegan options if needed due to limited variety.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
  • Breakfast: Option: Buffet Opening hours: [Mon - Sun] 07:00-10:00 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
  • Pets: Pets are allowed on request Types of pets allowed: dogs, cats Fee: €26.64 (approx. US$31.03) per pet per night
  • Service animals: Service animals are allowed on request
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: JSB, AmericanExpress, MasterCard, Visa
  • Check in time: 14:00. Check out time: 11:00.
2 guests
Adults−2+
Children under 17−0+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
Age−7+
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Services and facilities

General
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Garden
  • Television in lobby
  • Terrace
  • Fire Extinguisher
  • Electric car charging
Rooms
  • Non-smoking rooms
  • Room service
  • Family room
  • Smoke Detector
Accessibility
  • Accessibility features
  • Wheelchair Accessible
Services and amenities
  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Dry-cleaning
  • Luggage storage
Meals
  • Bar
  • Breakfast
  • Restaurant
  • Snack bar
Internet
  • Free Wi-Fi
Transfer
  • Shuttle
  • Car rental
  • Airport transportation
Languages Spoken
  • German
  • Russian
  • English
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Library
  • Bike rental
  • Hiking
  • Sun Deck
  • Ping-Pong
Parking
  • Parking
  • Parking nearby
Pool and beach
  • Swimming pool
  • Spa tub
  • Indoor Pool
  • Outdoor pool
  • Seasonal outdoor swimming pool
Business
  • Business center
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall
Sports
  • Cycling
  • Table Tennis
  • Fitness facilities
  • Gym
Beauty and wellness
  • Massage
  • Steam room
  • Beauty services
  • Sauna
  • Spa
  • First Aid Kit
Kids
  • Playroom
  • Children's playground
  • Children swimming pool
  • Family/Kid Friendly
  • Kids club
Pets
  • Pets allowed

Street view

Video: Ensana Thermal Aqua Heviz

Map

Reviews

Service
WiFi
Breakfast
Cleanliness
Location
14.02.2026 Asdfghjklzxcvbnm
Pros:
The room was modern and impressive, featuring a very comfortable mattress and electric curtains. The newly renovated sauna felt brand new and high-end. In the restaurant, the staff were friendly, and we enjoyed the variety of desserts and delicious ice cream. Since we stayed for 7 nights, the all-inclusive alcohol available after lunch was a great bonus. The location is also very convenient, within easy walking distance of the bus stop.
Cons:
• Dishonest Management: The outdoor pool was closed, ruining the spa experience. The hotel failed to disclose this during booking, only emailing us after the cancellation period had expired. This left the indoor pools extremely overcrowded.
• Hygiene & Maintenance: The cold plunge pool was located in a corner and was visibly dirty with floating debris, suggesting a failed filtration system. The room's central AC barely worked, making it very stuffy unless we kept the windows open.
• Poor Housekeeping: One day, they removed dirty towels but provided no replacements, didn't make the bed, and failed to refill toiletries or toilet paper. I had to complain to the front desk twice to get it resolved.
• Food Concerns: While the desserts were good, the main dishes were very repetitive over 7 days. We noticed reused leftovers, including spoiled shrimp salad and withered greens. Additionally, the "wristband" policy for the restaurant was never enforced, which was confusing.
12.09.2025 Piligrim
I've stayed at this chain's hotels several times. First Danubius, now Ensana. This is my first and last time at Aqua. It's the only hotel in the chain that doesn't make me want to return.
On the plus side, the biggest advantage is the drinking water regime. There's unlimited water practically 24/7.
The rooms are beautiful. I've stayed in both a superior and premium room. I liked the design of the superior one better.
Excellent soundproofing.
That's where the positives end, I think.
My biggest complaint was the reception staff. The only person who's helpful is Peter. The rest, if there's a problem, become incomprehensible and downright unpleasant.
Before checking in, I asked for a quiet, non-connecting room upstairs. I got an adjoining room on the 5th floor, facing the road. I wouldn't recommend it if you're concerned about that, as sleeping with the window open is uncomfortable. Okay, so the shower head in the bathroom is mounted vertically, and the water flows in a stream parallel to the floor. To wash, you have to hold it in your hands. There's no other way to attach it. There are no other options. The glass wall is so small that water floods the floor. The room smells bad in the evenings after the ventilation is turned off.
I asked to change rooms. They refused. I had to write to management. On the fifth day, they changed rooms, but to the second floor. It got even noisier. But now I can take a normal shower.
Furthermore. The medical center's service is disgusting. My skin was burned during the very first wrap procedure. They said it was an allergy that had suddenly appeared for the first time. But for some reason, this "allergy" started to heal after applying burn ointment. On the tenth day, there were marks like typical burns. But the worst part is that they demanded payment, because the procedure had already been performed. Thanks to Ms. Marta, who resolved the issue.
All the other treatments ultimately failed.
The food was mediocre. The meat is tough, even the Danubiuslv-Ensan hit, the duck, was impossible to chew. I never got to try watermelons or grapes because they were all gone. I was constantly looking for tablespoons or teaspoons.
I'd like to thank the waiter with the curled moustache. If I'm not mistaken, his name is Peter. The blonde girl with glasses simply hates guests and walks around the restaurant with such a frightening expression.
There are a lot of steps, and the garden gate is locked. It's very difficult for people with mobility issues to go up and down.
I've decided for myself that it's better to return to the unrenovated rooms at Thermal Ensan, but with
18.05.2025 Anonymous
We have been staying at the hotel for many years in a row. We were very pleased with the reconstruction of the SPA area. But I would like to point out a negative point: the centrifuge was not placed in the open access as it was before, but in the toilet. Some guests think it is possible to change clothes there, as a result, a queue of those who just need to wring out their swimsuit and those who need to go to the toilet accumulates. We stayed for 8 nights, but the bathrobe was not replaced as before. Has the concept changed? We were very pleased with the range of dishes in the restaurant. Cold soups are back again! Thank you very much!
05.05.2025 inspektor
Not the first time in this hotel.
Food, SPA, territory, cleanliness in the room - everything was at the highest level.
The staff takes great care of the guests, which, unfortunately, cannot be said about the vacationers themselves.
29.03.2025 Balazs
It’s now called Ensana Therma Aqua and has an amazing refurbished spa and rooms.It’s an all inclusive hotel. Tip:get a capuccino at the bar (€) as the one from the coffee machine is mediocre at best.
07.11.2024 vladimir
We were at the hotel for the first time. We booked 5 nights. We liked everything so much during the first day that we extended our stay for another 6 days. Since the treatment in Lake Xeviz is optimal for 10 days. Reception: We were checked in by an employee named Dora. Friendly and attentive, she explained everything to us and actually created a good mood for us. Many thanks to her. Room: Spacious, new furniture, quiet. Cleaning of the room without any comments. Food: Varied and mostly tasty. Soup and side dishes for main courses were often oversalted. SPA: The pool and saunas met our expectations. Overall, we liked the hotel, we are planning a new trip.
13.10.2024 Veronica
Great experience. One night stay. Just a stop on the ttip to Plitvice but what a great find. It was a nice stay even if we didn't take advantage of all that you offer. Maybe next time!
09.10.2024 Guest
Budget hotel with basic facilities, hot springs, three meals included, high cost performance, but the food is not crispy
24.09.2024 Guest
A very cost-effective hotel. Accommodation also includes breakfast, lunch and dinner, all buffets with a wide variety of options. Unfortunately, the hot spring facilities are under maintenance, otherwise it would be perfect. In addition, the curtains are too narrow to block the light, and I hope it will be improved.
22.09.2024 Jan
All fine, only point of critisism:

The wines at the all you can drink were undrinkable and tasted bad. I wanted to enjoy some nice wine, but couldn't finish a glass :/
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POIs near hotel

museum
Renaissance Erotic Wax Museum (4 km)
Wax museum featuring Renaissance-era erotic art and figures. Admission fee required.
museum
Vidor Toy Museum (4 km)
Museum showcasing vintage and historical toy collections. Free or low-cost admission.
museum
Cadillac Museum (5 km)
Vintage Cadillac cars and automotive memorabilia. Hours: Mo–Fr 09:00–17:30, Sa 09:00–15:00, Su 10:00–16:00. Admission fee.
museum
Orsós Magnó Museum (5 km)
Museum opened in May 2024 operated by the Orsós Magnó Museum Foundation. Admission fee applies.
museum
Szendrey Júlia Birth House (Memorial Room) (5 km)
Memorial room dedicated to Júlia Szendrey in her birthplace. Visit by prior appointment through Pannon University's Georgikon Campus.

Cafe and Restaurants near hotel

restaurant
Hungarian Restaurant (2 min)
Hévíz, Tavirózsa u. 2
restaurant
Anna Bella Restaurant & Pizzeria (2 min)
Hévíz, Tavirózsa u. 12
restaurant
SIESTA restaurant (3 min)
Hévíz, Tavirózsa u.

Frequently asked questions about Ensana Thermal Aqua

What types of rooms are available at Ensana Thermal Aqua?

The hotel offers a wide range of room types including Run of House, Economy rooms, Standard rooms with various views, Superior rooms, Deluxe rooms, Presidential rooms, Premium rooms, Royal rooms, multiple suite types, apartments, and cottages.

Is access to the thermal pools included in the stay?

Yes, guests receive free access to the main bathing complex, which includes indoor and outdoor pools, whirlpools, saunas, and other spa facilities.

Are children welcomed at the hotel and what facilities are offered for them?

Children of all ages are welcome. The hotel features a frog pool, children's playground, kids’ club, animation programs in summer, and offers free cribs and high chairs upon request.

Are pets allowed at Ensana Thermal Aqua?

Yes, pets such as dogs and cats are allowed on request with a fee of approximately €26.64 per pet per night.

What dining options are available on site?

There is a restaurant and a lobby bar on the premises. Breakfast is served as a buffet from 07:00 to 10:00 daily, with additional fees payable at the hotel.

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