Hotel Helikon in Keszthely

Love the hot jacuzzi and pool.
Location wise is about 30mins walk to 'town' and attractions, 8mins to train station. Nearest restaurant is about 8-10mins walk.
Everything was good, including my second night, the table lamp suddenly light up in the middle of the night around 1am. I called reception and the girl said technician needed an hour to come. However she came up to check and mange to off it after few attempts. I was not comfortable to stay in same room, she was kind to let me sleep in another room. Although I couldn't sleep well because of the incident, I still appreciate it.
However when I check out the next morning, I expressed I wanted to feedback about the incident, the receptionist (a different lady) was very defensive and her attitude made me felt I was trying to creat problem. She said in harsh way that there is no *****, nothing happened before. In the first hand, I never say that there is *****, I just said I want to feedback about the light and I didn't get good sleep.

The buffet breakfast and dinner are good. Overall I am happy with the hotel, except the final encounter with the receptionist during check out.

The hotel exceeded our expectations, our room was clean, comfortable and had a lake view. The staff was kind and professional, especially Georgina, who helped us find an excellent room after the first one they assigned us only had a partial view of Lake Balaton. The SPA was also great, but what really impressed us was the abundance of varied, special and delicious foods. I would rank the culinary experience, what we had in the hotel into the top five out of the hundreds of hotels we have stayed in worldwide over the decades.

Fantastic spa, excellent service. Immaculately and spotlessly clean

Brett and Lilla are Always very happy with our stay at hotel helikon the food is always great and so is the facility’s and the pleasant staff except for one low life who yelled at me for bringing my own drink to the dining room table but since I’m rich and he is working poor I acted like an adult and let it go even though I could have ruined his life because this is the American way he’s lucky I wasn’t an evil elitist snob European other than that everything was great the man was over 45 and had grey hair so Il let him enjoy his pathetic life

This was our 2 nd time staying in July Brett and Lilla we had such a great time again breakfast and dinner was excellent again and the staff were super friendly and helpful as usual dont wait to book your stay here rooms get sold out very very quickly and this is one of the best hotels at lake Balaton

Lovely stag
Really enjoyed my stay here. It’s a lovely hotel with great amenities but not pretentious. Good food, lovely view from the lake view room and staff were proficient and friendly. Would stay again

Excellent service, facilities and food
The room was relatively big, well designed and comfortable. The breakfast and dinner consisted of a great selection of tasty choices. The best was the excellent and helpful service by the personnel throughout the facility.

It has a nice location with nice entrance.
The room was a bit too small and had a step inside!
It served dinner which was really bad nutrition. Breakfast was good and varied. Overall it was less than good experience.

Convenient beautiful modern room with a lake view, breakfasts and dinners are included, plenty of parking, incredible pool, few hot tubs, saunas, gym. There’s a park next to hotel. Everything thought through for clients to enjoy and relax

Nice front desk agents, good spa with a large swimming pool, infra and finnish sauna. Several complementary gym classes for Guests. Good for family trip and for 2 as well. Breakfast was the same every day, dinner was ok. Poor vegetarian options