Mövenpick Balaland Resort Lake Balaton in Szantod

Not bad, but expensive. The playhouse and the adventure pool are not connected to the hotel, so if it's cold it's unpleasant to walk through the yard. It's not designed for Hungarians and has non-Hungarian prices, they spoke English at the reception. The foreigners are aggressive compared to us, they push everywhere. My daughter waited two days for body painting, then they got it done in 3 minutes, and the Arab (?) little boy was chiseled for a quarter of an hour... Hungarians are secondary here, which is at least strange, knowing the circle of owners.

What we really liked was the playhouse and the water world. In the cool area, there is a waterslide complex just for kids. The water is pleasantly heated, and the jacuzzi is warm. The entire hotel is modern and newly built, and the rooms are practically furnished with a bathtub, microwave, and Nespresso coffee machine. The animation staff (young female animators) do their best to entertain the children, but in quite an amateurish way – there’s definitely room for improvement. The location of children’s programs, whether they take place in the yard or in the lobby, is not indicated anywhere, and the exact starting times are not respected either. The chocolate hunt started 5 minutes early, so those who arrived on time didn’t get any. What is particularly weak is the catering. The food is not really tasty, and the breakfast is a standard continental. The cocktail prepared at the bar didn’t even resemble what its name suggested – overall, the quality is quite poor. In many places, I encountered Filipino bartenders who only spoke English, which suggests that catering to Hungarian guests is not a priority. The one place where we ate relatively well was the restaurant in BalaLand – they serve tasty pizza and burgers, although at a high price. In my opinion, this is more of a higher-end 4-star hotel, not comparable, for example, to the Avalon Resort. There is room for improvement in the food – prosecco at breakfast would be a nice touch, and the bartenders could benefit from proper training. Cleanliness should also be given more attention – the playhouse is particularly dirty and dusty.