Residence Granvara in Ortisei

They write "friendly," but then it turns out they aren't allowed to leave dogs alone in the room, even for a minute. The owner simply repeats "I expect" about eight times during the call. We couldn't book. At this point, I recommend putting the property "NO" for "friendly" and simply not wasting customers' time. Furthermore, if we hadn't called, we would have had a major problem. REMOVE PET FRIENDLY

Called, asked for reservation of a room. Was possible, he would send me an offer. I confirmed it, he said he would reply within an hour. And now we are 1,5 week later with no reponse. No answer on phone, both numbers, not on email or whatsapp. I mean, I hope nothing bad happened but at least leave some message for being unreachable. Like an out of office on the mail or delegate it to someone who IS able to reply. Anyway, I hope the room is still reserved, I have literally no idea.

Worst apartment I've ever stayed at!
Our room was old and dark, located on the lower floor. Heating is provided by warm floors, and the bathrooms are cold. There is not a single battery, there is no place to dry gloves and clothes, if you come with your family to skate - in the morning you will go in damp clothes.
The repair and equipment feels like 20 years old, the refrigerator is small, the freezers can be considered not: 15 cm wide and without a lid. The declared washing machine is common to all apartments and is located in the basement. More than half of the sockets of the old Italian standard, cracks in the tile, cobwebs in the corner, hanging wires from the ceiling.
The claimed Internet did not really work, the connection was constantly falling. On the appeal to the owner, he replied that everything works. Further communication lost all meaning.
Yes, you can walk about 400 meters to the ski lift, but you will not be able to go back with your family, because the road goes up a steep mountain and you will have to leave them at Secheda and walk behind the car to bring the family back.
Moreover, the owner is deceiving you by levying a city tax on all family members, including children. When I asked for a refund and reminded him that no tax was levied on minors, he made a very surprised person. It was not a mistake, I clarified from other guests, he charges money from everyone in the same way.
These apartments are absolutely not worth the money spent!

Worst apartments I stay ever!
Our apartment is located on the ground floor. It’s a heated floor.
It is a little fridge. A lot of cracks on the tiles in the bathroom, spiderweb in the corners.
Wi-Fi is not losing at all.
You can’t be able to use it anyway.
This apartment is absolutely not worth the money.